[Resolved]  Daikin Air Conditioners / Daikinindia.com — Repeated leakage of gas from split ac

Address: 700156

Purchased one daikin air conditioning split ac atc60r from reliance digital axis mall new town calcutta on 27.4.16 with an expectation that will get best cooling effect at my residence from the renowned ac manufacturer of india.

Unfortunately my experience is entirely different from reality. Two times gas has been discharged and i have hardly got an opportunity to use the same.

First time it was within 7 days after installation the gas was discharged. Now during on set of summer at kolkata when the ac is a must i found that ac not giving proper cooking. Registered a complaint to the customer care. Docket no 363043 dated 13.4.17.

Today the machine has been inspected by technician and the service report is attached that is self speaking.

I am quiet shocked and worried about the future of this costly machine which is under warranty coverage. I would request you to look into the matter seriously and take steps as mentioned in the subject matter above.

Waiting for a an acknowledgement from your end.

Thanking you

Anirban ghoshal
[protected]
Green wood park apartment
New town action area 1
Cal 156
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May 30, 2017
Complaint marked as Resolved 
Daikin Air Conditioners / DaikinIndia.com customer support has been notified about the posted complaint.
Verified Support
Apr 15, 2017
Daikin Air Conditioners / DaikinIndia.com Customer Care's response
Dear Anirbanghoshal,

Thanks for providing us your contact details and site address. Please be assured that we are working on your problem and we will get in touch with you at the earliest to resolve it.

Thanks & regards,

Customer care Team
[protected]@daikinindia.com
[protected] /[protected]
Verified Support
Apr 28, 2017
Daikin Air Conditioners / DaikinIndia.com Customer Care's response
Dear Anirbanghoshal,

We hope your issue has been resolved now. Let us know if there is anything else we can help you with. Have a nice day.

Thanks & regards,

Customer care Team
[protected]@daikinindia.com
[protected] /[protected]
 
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