[Resolved]  Daikin Air Conditioners / Daikinindia.com — Service

Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

This is further to my complaint about wet cleaning service.
After cleaning, there have been some problem with cooling. The cooling air is ice freezing even though we set the temperature as 29°c.
We registered complaint about this (Comp no. Gha[protected]) but the reason is still unknown. The engineer visited two times and they did something but the problem is still not solved. We have to keep temperature at 30°c and fan at lowest point to make it normal. The problem started only after cleaning, before that it was working as expected.
What is the solution for this problem and who is responsible for this?
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Jul 25, 2017
Complaint marked as Resolved 
Daikin Air Conditioners / DaikinIndia.com customer support has been notified about the posted complaint.
Verified Support
Jun 17, 2017
Daikin Air Conditioners / DaikinIndia.com Customer Care's response
Dear R Varshney,

Thanks for providing us your Complaint No. or . Please be assured that we are working on your problem and we will get in touch with you at the earliest to resolve it.

Thanks & regards,

Customer care Team
[protected]@daikinindia.com
[protected] /[protected]
Jun 19, 2017
Updated by R Varshney
There is no update from your side since 17th June. You seriously working on the complaint?
Verified Support
Jun 20, 2017
Daikin Air Conditioners / DaikinIndia.com Customer Care's response
Dear R Varshney,

We assure you our team is working on your concern and request you to allow us some time. We will get in touch with you shortly.

Thanks & regards,

Customer care Team
[protected]@daikinindia.com
[protected] /[protected]
Jun 21, 2017
Updated by R Varshney
No one visited to check the problem till now.
It is smelling very badly now that we can not switch on the AC.
I need someone to check the problem by tomorrow else I have to complaint about this in some legal way.
Verified Support
Jun 23, 2017
Daikin Air Conditioners / DaikinIndia.com Customer Care's response
Dear R Varshney,

We hope your issue has been resolved now. Let us know if there is anything else we can help you with. Have a nice day.

Thanks & regards,

Customer care Team
[protected]@daikinindia.com
[protected] /[protected]
 
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