[Resolved]  Daikin Air Conditioners / Daikinindia.com — subservient service

Address: 1100024

It's been ten days since i registered a complaint to repair my ac at centre market branch but despite repeated efforts, no response from your customer care providers

To make matters even worse, when a representative did show up, he left the repair job incomplete without any satisfactory explanation; as if this wasn't enough, the mechanic was a minor no less with subservient knowledge and no experience.

I have been a faithful customer for the last 4 years recommending your product to myriad people but for the first time i've been so utterly let down that i am reconsidering continuing with your product

I have lost precious time and energy to avail the most basic of services and this frankly has been an administrative disaster from your side

Please rectify at the earliest

Disheartened customer
Sunil satyarthi
M - 28 lajpat nagar - 2,
New delhi - 110024
[protected]
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Sep 29, 2017
Complaint marked as Resolved 
Daikin Air Conditioners / DaikinIndia.com customer support has been notified about the posted complaint.
Verified Support
Aug 17, 2017
Daikin Air Conditioners / DaikinIndia.com Customer Care's response
Dear Sunil Satyarthi,

We sincerely regret the inconvenience you have faced. Please be assured that we are working on your problem and we will get in touch with you at the earliest to resolve it.

Thanks & regards,

Customer care Team
[protected]@daikinindia.com
[protected]
Verified Support
Aug 28, 2017
Daikin Air Conditioners / DaikinIndia.com Customer Care's response
Dear Sunil Satyarthi,

We hope your issue has been resolved now. Let us know if there is anything else we can help you with.

Thanks & regards,
Customer care Team
[protected]@daikinindia.com
[protected]
 
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