[Resolved]  Daikin Air Conditioners / Daikinindia.com — substandard machines

Address: Mumbai City, Maharashtra
Website: ho@daikinindia.com

Provided substandard vrv air conditioners in the year 2012 which need to be scrapped now, inpite of availing a 3 year amc.
Inspite of sending 2 letters for the same, daikin has not replied or taken any action.
Need free replacement for both vrv units immediately

Concerned persons:

Sanjay goyal - country head sales
Sanjay k - regional head sales
Cm bhalla - deputy gm, channel sales
Mahesh kohli
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Sep 28, 2017
Complaint marked as Resolved 
Daikin Air Conditioners / DaikinIndia.com customer support has been notified about the posted complaint.
Verified Support
Aug 17, 2017
Daikin Air Conditioners / DaikinIndia.com Customer Care's response
Dear Ana Realty,

We sincerely regret the inconvenience you have faced. Please share your complaint/contact number, complete site address and dealer's name so that we can escalate your issue to our team. You may also reach us at [protected] or email us at [protected]@daikinindia.com for any further queries.

Thanks & regards,
Customer care Team
Verified Support
Aug 21, 2017
Daikin Air Conditioners / DaikinIndia.com Customer Care's response
Dear Ana Realty,

We are still waiting for your response. Please share your complaint/contact number, complete site address and dealer's name so that we can escalate your issue to our team. You may also reach us at [protected] or email us at [protected]@daikinindia.com for any further queries.

Thanks & regards,
Customer care Team
Verified Support
Aug 28, 2017
Daikin Air Conditioners / DaikinIndia.com Customer Care's response
Dear Ana Realty,

We hope your issue has been resolved now. Let us know if there is anything else we can help you with.

Thanks & regards,
Customer care Team
[protected]@daikinindia.com
[protected]
 
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