Daikin Airconditioners — defective unit of spilt ac.

Address: Lucknow, Uttar Pradesh

Please find attached the bill as per attached. · S.S refrigeration bill no. 1253/dtd 17/3/15. · Model daikin 1.8 TR 3 Star Model FTC 60PRV16. · Sr.No :- FTC60PRV16 – 0001837. · Cu :- RC 60PRY[protected] We have purchased this unit as we were already using about 12 units from last 05 years without any trouble. The unit were installed by 25th March during renovation of my room in lucknow. The unit was started on 28th March and we are suffering since then . Please note the below series of problems as on date. 1. The gas leaked the same night and we called Mr. Shakti and Dealer. 2. They supported us and sent the team for Gas charging. It was told that Flare got leak. 3. Again on 29th March the Gas leaked. Again the team came and recommissioned. It was told that it was negligience of installer. 4. On April 8th again the unit stopped working . It was told that there is leakage in Indoor.The same was rectified. 5. On April 23rd Again the unit started creating problem with Low cooling. This time we registered the complaint LKO[protected]. 6. We went on vacation and returned on 18th May. After running for day or two again the Ice formation in Indoor took place we registered complaint LKO[protected] . dtd May 21. It was decided that the Indoor is choked and was taken by dealer to its service centre and it took quite a time 10-12 days to install back. 7. Again after working for a week time, the ICE formation in Indoor took place. The complaint was registered LKO[protected]. Dtd Jun 11.We were told that the unit was running on DRY mode for quite a some time hence ther is No issue. 8. Again on Jun 25Th, The same issue of Ice formation took place. Complaint LKO[protected]. This time it was told that the units require service and hence it was cleaned. 9. Now again the same problem of ICE formation and then low cooling and tripping o[censored]nit started.Complaint LKO[protected]DTD 6TH JULY 2015. THIS TIME NO ONE HAS TURNED UP.. Throughout the summer we have suffered by the grace of Daikin, and Now we want to replace this unit immediately OR refund the amount. It is enough for us to bear. Regards Alok Saxena [protected]