Daikin Air Conditioners / DaikinIndia.com

Daikin — Defective ac supplied

Varsha Dhandharia

from Kolkata, West Bengal

Jun 10, 2014

Address: Kolkata, West Bengal

Dear sir,
We had purchased Daikin Air conditioner on 1/5/2014. We had gone to Jai Mata Aircon to buy MITSUBISHI but on persuasion of Mr. Dua we purchased Daikin Inverter (Model -FTKV50PRV) SI (I/D)-2566 and (O/D)-1848 . The service centre has come and visited our AC twice. But the service has been unsatisfactory.
We kindly want you to replace our AC since it is not even 2 months since we have purchased and the temperature in KOLKATA is 40 degrees. If we do not get proper response we will have to file a case in Consumer Court.
Thank you!
Sanjay Dhandharia([protected])

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Comments

Snapdeal.com Customer Care

from Delhi, Delhi

Jun 26, 2014

Dear Varsha Dhandharia,

We are in receipt of your mail & are concerned about it.

Through this mail we are advising our service manager Mr. S.P Singh to have your issues addressed.

We have raised a service request vide call ref. no. CCU[protected]

Going forward, we would like to appraise you on the presence of our customer care thru Toll Free[protected] /[protected] & email id : [protected]@daikinindia.com

Thanks & reagrds,

[protected]@daikinindia.com
[protected] /[protected]