Daikin — defective products send

Address: Vadodara, Gujarat

We purchased model number ftk50prv16 serial number 0025789 dated on 11th April 2015 from Ra electronics, manjalpur, vadodara. We paid total payment for new fresh products and you sent defective products.since last two month we are suffering tremendous problem in product. yet.first we got damage problem in indoor after 15 days we got replacement. We used it 7 days and got another problem in outdoor. it was tatally dead no response.we complain to your authorized servic center they replace pcb and filled the gas they solved the problem but my outdoor tottaly disturb. Cooling problem panding not solve yet your technician came and measure all parameter he said all parameters ok but we don't get satisfied cooling. There is no cooling corners of the room. When the fan comes across our side we fill minor cool like air cooler. we paid full payment for new products and you sent defective products. So my request you to please replace my entire ac with other invertor model of diakin. I bought this product shown value of daikin good goodwill. My relatives have other brands invertor ac and they are using 29 to 30 temperature at night snd they are satisfied with cooling. and we are using 24 we can't go above 24.
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Jun 04, 2015
Updated by rups4212
Contact no, [protected]
Jun 04, 2015
Updated by rups4212
If I don't get any response I will have to file case in consumer court.
 
2 Comments

Comments

Thanks rups4212, for providing us your Complaint No./ contact details. Please be assured that we working on your problem and we will get in touch with you at the earliest to resolve it.

Daikin_India
Dear rups4212,

We have seen your concern and are concerned about it.

Our service team will get in touch with you shortly to understand the concern for resolution.

While appreciating your patience & trust, we regret the inconvenience caused to you.

We have raised a service request vide ticket no. AMD[protected]


Thanks & regards
Customer care Team

[protected]@daikinindia.com
[protected] /[protected]

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