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Delhi Jal Board Complaints & Reviews

www.delhi.gov.in

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Updated: Jan 27, 2025

Complaints 5202

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So far, so good. Delhi Jal Board is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Delhi Jal Board will keep up the work and continue to help more customers with their concerns even better 🤝

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DJB water Bill generated without taking reading

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Delhi Jal Board reviews & complaints page 231

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Address: New Delhi, Delhi

On 09/01/2015, When I was making an online payment of Rs. 1971.57 through ICICI net banking against Bill ID :[protected], Bill Date : 05/01/2015 on K.No. [protected]. Then after completion of payment process, an error message appeared on my screen "Sorry, we encountered an internal error". After that I checked my ICICI a/c and found that Rs. 1971.57 is debited from my account for Delhi Jal Board payment on above mentioned bill But In...

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Address: New Delhi, Delhi

I have a water connection No. R-75638, K.No.[protected], name : Mahindera Babu S/o Sh. Ravi Lal, M-22 Tamilar Enclave New Delhi-45. i have check bill detail in on line show this window " KNO does not exists for the provided details or consumer details might have been transfered to different zone." please confirm me changed Bill details on...

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Address: New Delhi, Delhi

Respected Sir, We are not getting drinking water from the past 1 and a half month.We have to purchase drinking water everyday.This is causing a lot of expenditure as well as inconvenient. We pay the water bills regularly.We have also lodged complaints verbally on the phone to the JAL board of our area . Kindly do the needful to the earliest. Thanking you, Yours faithfully, Anil Kumar Soneja D-12A, Old Gupta Colony, Polo Road, Delhi-110009.(Near...

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Address: New Delhi, Delhi

dear sir our house was locked on 22 feb 2014 while taking reading your meter reader delibrately changed the status of meter as UNMT inspite of my repeated request to your deptt they did not changed the stuatus of my meter as running. therefore i am paying the inflated bill since feb2014. i am senior citizen and am not in a position to may inflated bill . i request your good selves to look into the matter and the mistake done by your empolyes...

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Address: New Delhi, Delhi

Dear Sir, I have been getting my DJB bills from December 2013 onwards on MLOC/DFMT and the last meter reading taken on 12th August 2013 was 710. My house is not locked and my family is always there at home. The meter is also not defective. I checked the reading as on 7th January, 2015 is 856. I have paid excess amount of (1) Rs 605/- for Bill dated 23rd Dec. 2013; (2) Rs 521/- for Bill dated 14th March, 2014, (3) Rs 644/- for Bill dated...

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Address: New Delhi, Delhi

Respected Sir I am staying in Mayur Vihar Phase 3 Ashirwad Apartment. I get two times water which is consumed. I have paid a water bill of Rs 800/- last year 2013. This year a bill has come from 2012 amounting to Rs 7, 800. I stay in a rented flat which is not metered. I work in AAJ TAK and I want to know the reason what was the problem of having such high bill. Please explain and send me the details in this id(Niladri.[protected]@aajtak.com)...

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Address: New Delhi, Delhi

The Zonal Revenue Officer Delhi Jal Board (NW-II) Sector-6 Rohini, Delhi. Sir, It is submitted that I have received bill for the period from 14.8.14 to 29.12.14 amounting to Rs.10, 303/- for 270 units, to be paid by 16.1.2015. In this connection it is also submitted that I have a very small family of 05 members and my consumption of water is very low whereas a bill for huge amount has been sent. My average consumption for the last...

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Address: New Delhi, Delhi

Dear Sir/madam, this complaint to you is regarding DFMT status on our meter, cause of our meter do not show a real meter reading and also bill amount, this issue exist from a long time. So kindly requested to you resolve this issue as soon as possible so that we can pay bill of fare meter reading. We appreciate of your valuable response. Best Regards, Harjeet Singh S202-a 2nd floor, school block, Laxminagar, New Delhi- 110092. Cont.-[protected]....

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Address: New Delhi, Delhi

I want to inform you that my address is F-7/140 Sec-16 New Delhi and name is Savitri Devi and my new K No. [protected] .On my flat two bills are coming of name Savitri Devi and Ved Pal .The wrong bill is of Ved Pal and its K No. [protected]. First we have complaint on 1-7-09 to office of the ZRO (NW)II-RZ and also given the copies of position letter, they assured that the bill will not come again but the bill come again after this we had done...

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Address: New Delhi, Delhi

I m umesh verma s/o sh. Padam chand R/o 9/4754 main road old seelampur gandhi nagar delhi 110031 Water coming in my house of delhi jal board have very bad smell in water like sewer and colour also. This water not able to use anywhere. This water is also harmful for health. Please shortout this problem as soon as possible Regards Umesh verma([protected]) 9/4754, 1st floor, main road, old seelampur Gandhi nagar delhi - 110031...

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Address: New Delhi, Delhi

Resp. Sir, With due respect I wish to state that I have lodged my complaint with sewer and water department Vivek Vihar Near vide complaint No. 1985. But more than one month has elapsed no action has been taken on my complaint yet. Therefore, you are humbly requested to get the work done at the earliest. Early action will be appreciated. Ajay Kumar Gakhar Mob. [protected] & [protected]...

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Address: New Delhi, Delhi

The sewer mainholes in a Gali in Mangol Puri B-Block from House No. B-1081 to -1040 are overflowing from last 2-3 days. For the same so many complaints have been filed in the local office of DJB but till date no action has been taken by the DJB officials. The condition of the Gali is very worst and unhygenic whereas the government is initiating the Swachh Bharat Abhiyan but no sanitation is being carried out despite repeated complaints. Kindly...

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Address: New Delhi, Delhi

Dear Sir Bill Id[protected] K No. [protected] My water Motor is damaged last 3 months and i did not use my water from delhi jal board, but still my bill is of rs. 734, and some of my neighbourhood who use the motor daily they got the bill of rs. 200 lumsum. why it is so? please tell me...

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Address: New Delhi, Delhi

I was received a bill No.[protected] dated 31.08.2014 amounting to Rs.31880/- without reading then I was submitted written complaint dated 06.09.2014 with ZRO, Sultanpuri, New Delhi-110086 to send a revised bill after taking reading. thereafter I had received a revised bill No.[protected] dated 04/10/2014 for 99 days amounting to Rs.597/- after taking reading and the same was paid by me on 21.10.2014. I was once again received a bill...

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Address: New Delhi, Delhi

My key no is[protected], and address is 40z chitra gupta road new Delhi-55, my water bill on average basis not on reading basis. I want my water bill on reading basis I have already submitted letter two months back to tibbiya college karol bag but unfortunately no action have been taken till now kindly do need full Yours Deepak Kumar Pant...

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Address: New Delhi, Delhi

Re: K No. [protected] I have been complaining for the last three months for my defective meter which is showing high reading and being charge very high amount in my regular bill I am paying. My average consumption is 30 units per month whereas I am charged for 90 units which is very high. I have earlier given my complaint vide Dy No.1509 dated 18.10.2014 but nothing has been done so far. I would once again request you to get my water meter...

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Address: New Delhi, Delhi

My Self Shanker Dutt Nailwal My Delhi Jal Board K NO. is [protected] . My Address 178-M/2, ward -2 Mehrauli, Delhi show in this K NO SHANKER DUTT NAILWAL instead of 178M/20, WARD NO -2 MEHRAULI, DELHI Kindly correct My ADDRESS on this K NO for further update....

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Address: New Delhi, Delhi

My Self Shanker Dutt Nailwal my Delhi Jal Board K NO. is [protected] . My name show in this K NO SHANKER DUTT NELWAL instead of SHANKER DUTT NAILWAL Kindly correct my name on this K NO and add my Cell no [protected] for further update....

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Address: New Delhi, Delhi

Hi Sir Request you to please assist There is no water supply in West Patel Nagar 8 block since Wednesday It is causing a lot of problems and inconvenience. Please help us, please. All the customer care numbers are not connecting...

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Address: New Delhi, Delhi

sir, It is bring to your kind notice that a temporary delhi jal board cabin is situated on pedestrian footpath on service road of nawada metro station, it become hindrance for commuter and create shabby look in and around the above area.Kindly remove this cabin as early as possible to avoid inconvenience for commuters. REGARDS Station manager Nawada metro station EMAIL ID:[protected]@dmrc.org...

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