Delhivery Complaints & Reviews

Address: 118, DABRI NEAR BAKHRA RIVER KARNAL

Dear sir/madam
My name is nirmal singh my courier no[protected] but your company my packej not deliver so please help me
Mob [protected]

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This is regarding tracking number[protected].
The company has put wrong update to look like the customer delayed the delivery but the customer has never been contacted or informed.
Upon informing Amazon and an email written to delivery they moved the status to transit but again since then there has been no update on the delivery.
I need to report that wrong information cannot the used under customer's name without their consent as tomorrow these people would try to.put blame on the customer itself

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Verified Support

Nov 01, 2021

Delhivery Customer Care's response Hi, shipment against tracking id[protected] has been Delivered. We are working on the experience shared by you and will take corrective measures. Thanks.

Nov 01, 2021

Updated by Dipinder89 Thank you Delhivery for the update here. But your executive has still not responded over the concern raised through email.

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Address: PG 5/H/1, Gagan Sarkar Road, Beliaghata, Kolkata - 700010 (Opposite Agrani Club, CIT More)

The package was received in my destination on 23 th and yet I have not received my order.
Day before yesterday I got my another parcel after 1 month from delhivery.worst company.

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The Delivery date is extending every day since 27th(actual delivery date). Now it is on 29th. If I check on 29th It may show 30th. No response from courier. And no contact numbers are working. I am unsure, whether a business can be run without a proper contact information? And Boat like Indian branded companies using this kind of couriers to reduce it's brand value.

Oct 29, 2021

Complaint marked as Resolved

Resolution has not yet been provided. Hence the case is not resolved.

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The staffs working at delhivery is very rude and unprofessional. They barely listen to our concern rather than shouting at us. Wont even take the responsibility for delivering the product on time and update saying the customer is not available. Worst experience and the two delivery staff ruined my day. At this point i don't even want my package if i had to go through the drama of these staff who barely have the minimum polite behavior.

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My shipment number [protected] was shipped on 19.10.21.Since the last 10 days there is no update whatsoever.No number or mail to contact as well.I need it before 01.11.21

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I had received an incorrect product from Tata Cliq, which was approved by Tata Cliq for the return. I reside in Hooghly. Now, this guy, Vijay Sharma and Amit Pal, he came for the pickup. He has been abusing me and told he would assault me if I file a complaint against them. He almost stepped into my home.

I was saying a very simple thing, that if Tata Cliq has approved the return, why are you all creating an issue, and harassing me?

Please take an action immediately. I’ll be filing a complaint against them in the nearest police station today itself.

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Address: Delhivery, Mukundmishra nagar, Puri, Odisha-752001

Tracking id- [protected]
Name- Ranjit Nayak
Kumuti Sahi, Puri

I have complained several times, i have called the delivery guys several times, out of 2 boxes they have delivered one box and other box they kept with them, its now 20days, not delivering my item,

I went to their office, they manager misbehaved and not giving my prepaid item. There is no way to call customer care number for this courier company, no one respond to our email also.

This is illegal business running by Indian courier company, License should be banned with immediate effect by any cost. Anyone supporting customer should have a valid customer care number or any branch office giving service to customer should have valid customer care number that also they dont have.

I have a video where the items are thrown like garbage bags.

Request to track this and take immediate action.

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My parcel first has been showing out for delivery for 3 days straight and still each day, no delivery. My tracking I'd is
[protected] . I will get a phone call each day but still no sign of any delivery . I am so frustrated cause they don't have any contact info, just gmail which they don't reply to. I don't know why this is happening. Help me. Contact me if needed .

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The order was shipped on 9th october 2021, since then it moved till 13th october and after that the order didnt move at all and the estimated delivery keeps on extending again and again. Raise multiple tickets but no response at all from their side.

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I had shipped a Washing Machine using "Delhivery Direct" with AWB number[protected]. It has reached the destination city on October 19th as per the tracking but is being said not traceable. There is no contact number for this courier service and emails are never responded. Multiple Emails have been sent and issues raised.

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I had ordered from e commerce website and I was supposed to get my delivery on 16th October. The tracking ID shows that it has be delivered but I have not got anything till date neither did any delivery person called me regarding address which others usually do. I have put several mails but it all went in vain.

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My delivery code is- AWB[protected].
My percel was out for delivery on 25th oct, 2021. Suddenly delivery boy called and told me that my percel has reached in wrong location which was their fault and he will deliver my percel on 26th oct, 2021 for sure.

But he rescheduled the delivery date on 30th oct, 2021 without my permission.
Delivery boy contact number- [protected]
I expect serious action as soon as possible.

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Address: C-423 JJ COLONY INDERPURI

The delivery date is 26 October but my product is not delhiverd today is 27 October

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Oct 27, 2021

Updated by J@1hg Please delhivard my product you are very slow

Oct 27, 2021

Updated by J@1hg Please delhivard my product boat stone 1000 wana fir agenst you

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Address: Rajarhat Main Road, Raigachi

Hi,

I haven't received following tracking courier till date

[protected] - In Dankuni hub from 17th October
[protected] In Dankuni hub from 26th October

Both are urgent couriers, please deliver this as soon as possible.

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Address: Plot 5, Sector 44 Gurugram Gurgaon District Haryana India - 122002

I use Delhivery courier services with user ID SFJAZZY0093958. A month ago, the company charges extra amount on the parcel and that is still not refunded back. They are just making delays by giving some irrelevant reasons.
Kindly look into this.

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Address: delhi

Hello whats going on here i have ordered a shirt on 20th of this month and they also dispatched from the selllers end but still there is no update in tracking it still showing not dispatched what is going sir bcse its been 6 days but still why it not updating and not dispatchig so pls plss check in to my problem bcse its been so so late and i want those shirt urgently my awb no:[protected] so pls check and update it

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Delhivery Customer Care

from Delhi, Delhi

Oct 27, 2021

Verified Support

Hi. please drop an email to customer.[protected]@delhivery.com along with your AWB. Thanks

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Tracking ID[protected] I have ordered it from netmeds and it has reached my city berhampur since 18th Oct but still not delivered to me so please deliver as soon as possible

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Vikramjit Kanwar

Nov 12, 2021

The company has cut staff (probably to make its bottom line look better before IPO) but the service is horrible, no phone number to contact local agent or customer care, and they just lie about attempted delivery,

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Awb[protected]
The order was picked up at 17 oct from odisha and was supposed to be delivered on 22oct, then the shipping started at 22oct and delivery date was 26oct, then on 26th oct it changed to 27oct and now the delivery date is showing 28th oct, the package is in the nearby station which is just an hour away from the destination.
This is really an urgent package for me, they're not even taking anything seriously.
I request you to deliver it today (27th oct)
As it is very important, please take this into consideration.
The last option i had was to complaint here, let's see whether they take any serious action or not.
Thank You
Hope you resolve it

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Vikramjit Kanwar

Nov 12, 2021

The company has cut staff (probably to make its bottom line look better before IPO) but the service is horrible, no phone number to contact local agent or customer care, and they just lie about attempted delivery,

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Hi, I have been tracking my order since 23rd Oct as it was supposed to be delivered by 24th oct'21.
On 24th, one of their delivery agent incorrectly marked order as customer unavailable and didn't delivered the package.

And since then I have been constantly mailing them that no one has contacted me yet.

It's been 3 days and everyday the order status changes to "Out for delivery" but doesn't reaches my home.

Request you to kindly take action against this lame service.
Pfa the snap for the reference.

Delhivery Complaints & Reviews

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Delhivery reviews & complaints page 107

Courier no deliver

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Improper information used to provide wrong update

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Package

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Tracking: 19041220187913

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Unprofessional Behavior of staff

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Shipment no update

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Trying to Assault, and Not taking the return that was approved by Tata Cliq

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Delhivery courier kept my item for 20 days now not delivering

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Showing out for delivery for 3 days and still not delivering .

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Order not delivered/ being delayed since 15 days

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Product is untraceable as per customer support

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Order not received but shows delivered on tracking

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Delivery boy given wrong information and my parcel has rescheduled for delivery without my permission

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My replacement product is not delhiverd boat stone 1000 black

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Parcel not yet received

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Extra deductions on parcel

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Shirt

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Not received my parcel

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Worst Experience, Delaying Continuously

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Agent incorrectly said customer unavailable and didn't delivered the package

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