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Delhivery Complaints & Reviews

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Updated: Mar 23, 2025

Complaints 3789

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So far, so good. Delhivery is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Delhivery will keep up the work and continue to help more customers with their concerns even better 🤝

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Delhivery parcel is lost from Delhivery hub of Bilaspur-HR (Gurgaon)

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Shipment delayed and completely unresponsive behavior by DELHIVERY

Delhivery reviews & complaints page 106

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Hi, I have been tracking my order since 23rd Oct as it was supposed to be delivered by 24th oct'21.
On 24th, one of their delivery agent incorrectly marked order as customer unavailable and didn't delivered the package.

And since then I have been constantly mailing them that no one has contacted me yet.

It's been 3 days and everyday the order status changes to "Out for delivery" but doesn't reaches my...

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Address: Kharghar, Navi Mumbai

Hi
I was suppose to receive my shipment on 21st October. I have still not received my parcel. My AWB no is[protected]. I have registered my complaint my reference number: 25850421. Still i didn't get any reply from your side. Kindly look into the matter and resolve the issue ASAP.
Thanks & Regards
Rupesh Pednekar...

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I have ordered some products from a website.and they have shipped my products on 20 th oct..and j didn't get my products as well as it's showing in the tracking details that package details changed by delivery..
Kindly help me with this...

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Address: Greater Noida

Delivery boy from Delhivery Guddu Sharma [protected] is one of the worst delivery boy in Greater noida… sometimes he would ask us extra money for delivery keep demanding us stuff to drink and even try to schold us one time when payment was fail please take swift actions against this fellow DELHIVERY?’...

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Though my order is in the delivery store they didn't delivery me. Still past two days i am waiting for my order.
The executive also spoke with and his way of speaking is very rude.
I wanted you to take serious action the executive and please maintain so responsible employees.
I don't understand what your service is for?
I am also giving his number so that at least he will be aware and shameful for his act.
br...

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Within the Mumbai region the delivery I got after 4 days. This very bad courier company. There is no local contact no to find out the status of the delivery.
I never recommend anybody the use such an unprofessional company....

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Address: Dharam Colony Gurgaon

-Tracking ID[protected]
My wife booked a package on 16th of October with Delhivery from Gurgaon to Coimbatore, Tamilnadu. To deliver some home made edible items to her friend who recently delivered a new born. It was booked under Express Delivery so the package can reach at her place as fast as possible. However, till today (25th October 2021) the package's status is "In Transit".
I had tried everything to know the status...

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Address: ANANDA KUTHIR, 423 KADAMTALA, RAM CHANDRA PATH

My package is stuck at Dankuni delivery facility from 13th October to 25th October 2021 unnecessarily. I have been repeatedly trying to reach several people but nobody is helping me. Kindly get it delivered....

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There is product which I ordered from HP and its supposed to be delivered by Delhivery with tracking id[protected]
First of all it took 4 days but ideally any service like bluedart delivers it in 1 day from Pune to Bangalore.
The courier was supposed to be delivered on 25th October 2021.
Now today they have rescheduled the delivery without calling or asking from me.
I have seen hundreds of same complaints...

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I have dispatched this order 1 week ago from noida to surat and the estimated delivery time was 21 October but it is 25 october today and their staff is too irresponsible. I have requested support team and also tweeted the matter but still the order is in same status from last 4 days.
Awb:[protected]...

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I sent six packages from Bangalore to Kolkata on October 6th. Mode of transportation: surface and estimated date of delivery: October 11th. Five of them were delivered on October 17th and the remaining one (containing office stationery; tracking id in the subject) is surprisingly not yet delivered. There is no update on the package beyond October 13th on the tracking page except that the estimated date of delivery gets postponed everyday....

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It has been a long time that I have not received the courier from delhivery courier. The courier contains a medicines which are urgent and till now not received. They don't even have a phone number to call and it's a worst courier service I have ever seen. They don't reply to the emails also. This is not the first time. Everytime there delivery service is delayed and worst.
Tracking ID[protected]....

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Hello Team,

Can you please let me know when the mention packet will be delivered .

Witing for your response.

LRN[protected] and[protected] .

Tracking ID [protected]....

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Order form amazon reached near my address on 22nd of Oct. As per status 23rd was delivery date. then on next day it shows status as rescheduled by customer. No one answering calls and email from customer. Pathetic service...

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Address: Delhivery

My parcel AWB:[protected] was dispatched on 27th Sep 21 and I have not received it till 23rd Oct 21. I have mailed delhivery multiple times but haven’t got anything. The tracking id keeps telling that the parcel is moving from Kolkata to Dankuni and vice versa from weeks and this morning it says that the delivery is rescheduled. The service I am getting here is determining there quality of professionalism...

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My parcel is stuck at the Delhivery Dankuni facility for over two weeks. It had been delayed due to a 'vehicle accident'.
The delivery date is constantly being shifted, but no attempts to deliver, move the parcel are being made.
Customer care appears to block calls as well.
Not sure why merchants still choose these guys as a courier partner....

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Address: MAHE MANJAKKAL AS PER THEIR DATA NO GOOGLE MAP INFORMATION OR OTHER INFORMATION IS AVAILABLE

I ordered two different products from different seller one was for TATA 1MG and the other was from a local website both of the products reached at the hub nearest me (mahe )and the delhivery is no teady to delivery it my couriers are sitting at their out let or office what ever it is for more than 1 week and still no update or call from delhivery also they have no customer care or contact number and I was bad luck enough to not get reply...

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My Nykaa order ID NYK[protected] is being delivered to Diakkawn Near Kim Kim Hotel, 796081 and i am being told to do self pick up which is too far away from my hometown (different Diatrict). It is supposed to be delivered at District Agriculture Office Mamit District, Pin no: 796441...

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Delhivery is not returning my parcel to me.
They are very lazy.

Track no
[protected]...

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I ordered a chair from eagle furniture Amazon. It has reached Chennai 20 days back but hasn't been delivered yet. They make fake delivery attempts. I have called them every day telling them the correct address but they aren't bothered to update. Poor poor poor customer service. Pathetic...

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