Delhivery — Delivery agent didnt contact and delivery delayed - AWD[protected]

I have ordered refrigerator from

LG electronic India private limited.
Titanium Logistics and Industrial Park LLP, Warehouse No 1 & 3, Near Maladi Mata Temple, 382220 India

They are saying my refrigerator shipped through Delhivery and when i track the shipment. its showing only "Delivery agent didn't contact and delivery delayed". I tried to contact LG customer care but they are saying its with Delhivery and online there is no option to contact Delhivery delivery agent. I paid full amount but didn't get my refrigerator.

It has been shown processing AWB number (pending order) and i don't get any of contact, order confirmation or refund and resolving for my issue from Company side. So please kindly resolve my problem.

AWB number :[protected]