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Dell India Complaints & Reviews

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Updated: Apr 9, 2024
Complaints 3043
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Dell India reviews & complaints page 33

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W
wcr
from Mumbai, Maharashtra
Oct 10, 2019
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computer (pcs) is not working properly

Address: GM's Office Engg Deptt, West Central Railway, Jabalpur, Madhya Pradesh, 482001

Computer is being shutdown frequently after 10 to 15 minutes from last one and half months continuously. When in morning i start the computer then the system shutdown automatically a duration of 30 to 50 minutes. After restart the system the problem is still continue. Kindly visit personally and rectify the problem.

Service tag 6bqdzh2,
Service code [protected]
Serial no[protected]...
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C
coolguy hero
from Pune, Maharashtra
Oct 8, 2019
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alienware 15 r2 faults

Address: Pune, Maharashtra, 411015

I purchased dell alienware 15 r2 by paying 157000 rs. For 3 years there were very small issues once the warranty is over i purchased another year of warranty & after that, all the problem begins. I attended almost 30 plus executive calls, a long mail trail, visited service center 10 times, engineer visited my home 6 times. My laptop opened almost 15 times. This laptop is having complex hardware, so to open it a highly skillful person required....
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M
megway
from Delhi, Delhi
Oct 5, 2019
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dell dealer sold me dell laptop with wrong information

Address: Dell exclusive showroom, shop no. 36, old cannaught place, chakrata road dehradun, uttarakhand, Dehradun, Uttarakhand, 248001

Hi,

I purchased one dell laptop from dell exclusive showroom from dehradun uttarakhand. The address is shop no. 36, old cannaught place, chakrata road dehradun. My only requirement was 8gb ram, as i needed laptop for programming. I choose one laptop with 8 gb ram with price around 48k. But the owner then convinced me for another laptop which was of 56k saying that it has 8gb ram with some additional features.
But when...
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Nilesh Rajbhar
from Delhi, Delhi
Oct 5, 2019
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bios corrupted problem in my laptop

Address: PAC CAMP Bichhiya, Gorakhpur, Uttar Pradesh, 273014

I booked home service to dell operator... But not come any response.
Dell service is very loose. I can never buy dell laptops. Beacause your employees is not dedicated of his work...,...
I opened a computer lab. I was need many laptops. I think dell service is better but this is lie. Dell service is not better. Beacause dell home service provider is very laziness....
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Debananda Das
from Mumbai, Maharashtra
Oct 3, 2019
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I returned my dell laptop and has not received refund for 20 days.

Address: Hall 11, Durgapur, Chandrapur, Maharashtra, 713209

I have purchased a dell laptop from dell.co.in. I received it on 31st august. After receiving the laptop i found out that the laptopp had heating issues. Then i contacted dell customer care. They told me that i can return the laptop with 15% restocking fees.

So i returned it and it was received by dell on 16th september. First the customer care representative told me that i would receive refund in 6-7 working days. But now...
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Reshmarajanna
from Bengaluru, Karnataka
Oct 3, 2019
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insufficient knowledge on dell products by sales representative

Address: 560077

I happen to buy a dell inspiron 15 5000 series product at kamanhalli branch (Dell exclusive). My one and most important criteria before i bought the product was to have a "international warranty". I did visit hp where the sales person of hp clearly mentioned of the unavailability of the international warranty. However the dell representative in kamanahalli branch claimed to have a international warranty for model inspiron 15 5000 series....
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aniprasad1410
from Mysore, Karnataka
Sep 29, 2019
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faulty dell inspiron 5370 laptop service tag b1w1m42

Address: Bangalore, Karnataka

I had purchased a dell inspiron 5370 laptop service tag b1w1m42 in december 2018 with a warranty of one year. Since then there has been numerous problems with the set and the service center kept replacing parts like the keyboard, battery, form base etc. I requested them to change the set however every time they replied that the next time any issue happens they will replace the whole set. I also lodged complaint with consumer forum and dell...
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V
venvel
from Morjim, Goa
Sep 23, 2019
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ignorance in customer grievances

After several visits and phone calls at dell store in alfran plaza, mg road, panaji - goa, no steps has been taken in resolving the issues with my laptop.

I had purchased my laptop in october 2018 and it has a 1 year warranty but i am informed that the warranty is expired in march coz they have not updated it in their system that i had purchased it in october (Bills of purchase on record), after our 4th visit to the store.br...
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Ashit_mody
from Kathor, Gujarat
Sep 17, 2019
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reference quote# 29763397

Address: Surat, Gujarat, 395010

This is ashit mody from dmd services pvt ltd from surat (Gujarat, india). Last week we changed the name of our company "dmd services pvt ltd" to "radha raman tex. Mkt.com.co. Op. Ser. Soc. Ltd".

Three years back we purchased a dell server under the company name "dmd service pvt ltd" for entire premises cctv recording. Now the server is out of warranty. Two months back we found hardware related some critical issue in server....
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Vamsi Krishna Chowduru
from Bengaluru, Karnataka
Sep 10, 2019
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dell g3 laptop service

Address: FF8 Sumukha Homes Someshwara Temple Rd, Bilekahalli Bengaluru, Bangalore, Karnataka, 560076

Dear sir/madam

A service was been requested to my dell g3 model for replacement of fibre body of my laptop screen which was been done. The laptop was given in working condition and the service engineer has damaged the mother board. Later he has committed with the customer care and tech support team for free replacement and also make me pay money for the lower fiber body of the laptop. It is almost 3 months since he visited...
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T
tomin7
Sep 3, 2019
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faulty laptop and inadequate services

I own an inspiron 5570 which is a refurbished laptop i received as a replacement for my first laptop inspiron 5555. The inspiron 5555 showed issues within 2 months after purchase. The hard disk had some problem which was diagnosed with support assist application. But when i requested service on the issue the representative asked me to run diagnostics from the bios. Unfortunately, it showed everything is perfect. So they denied any further...
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Rishikesh1619
from Mumbai, Maharashtra
Aug 29, 2019
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dell alienware area 51m

I am having a very poor service with dell team and they are making me pay for the mistake by them. Providing me a faulty system that crashed in just two days and it has been a month but still the case is unresolved. They don't even accept to compensate my loss and already i have explained what a loss i would face without laptop but no use they are not even taking any responsibility for their customers and i am not even temporarily replaced...
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Christina Papali
from Bengaluru, Karnataka
Aug 26, 2019
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I am complaining about dell telephone operators keeping you on hold

I called dell around 10 am this morning and was asked to furnish details which is reasonable, then i am put to another person and had had to furnish details and this went on for some time till i was told that i would get the information i wanted so i waited for a long time and the line was cut. I called again and again and its past one hour that i am doing this, this is absurd. Still i call again as the problem. Is not solved, looks like...
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Nitesh Gundavarapu
from Hyderabad, Telangana
Aug 23, 2019
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dell service center damaged or stolen my xps 13 battery

Address: Hyderabad, Andhra Pradesh, 500072

I gave my dell xps 13 laptop (Premium laptop - cost around rs. 1 lakh - out of warranty) to dell authorized service center - laptop store, 210a, vijay sai towers, kukatpally, hyderabad - 500072 for keyboard replacement on august 20th 2019. It had no other issues except keyboard issue. (Receipt attached).

I collected my laptop today on august 23rd, 2019. After keyboard replacement, they found the battery to be dead when a diagnosis...
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R
Ravinder10888
from Chandigarh, Chandigarh
Aug 13, 2019
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I am complaining about dell desktop

Address: 140507

Dear sir i handed over my cpu sr no. 7djvxc2 on 29-july-2019 in your service center place zirakpur because of hanging problem but my cpu is not repaired till date. This is my request to you please repair my cpu on urgent basis & confirm.

Service address :- mahasu it solutions pvt. Ltd
C/o. Karvy, # 250, dashmesh colony,
Patiala road zirakpur (Punjab) chandigarh punjab in 160062...
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S
sanjay mathwara
from Daman, Daman and Diu
Aug 11, 2019
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problem with the charging of battery of the pc

Address: Bangalore, Ahmedabad, Gujarat, 380015

I have purchased dell inspiron 15 7000 on 16th july 2019. Started using the pc on 9th april 2019 as i reside in hostel and the pc could be used when i returned to home.
In my family this is the second dell pc, as we were very satisfied with the first dell pc.
But unfortunately this pc is not up to the mark of my expectation, as the battery is not getting charged over 55%.
Till 55% the battery gets charged, and when it...
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Address: 560071

I have booked the Laptop 3579- G3 on 24-July-2019 made advance payment for colour Dell G3 i5 White and 30-July-2019 made full payment attached receipt for your reference.

Note: Delivery committed on 03-Aug-2019 but not delivery on the same. This laptop use for college student project purpose because of he missed his project marks and mentally upset.

After multiply follows & walk-in store myself now saying will...
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Mukul Singla
from Mumbai, Maharashtra
Aug 7, 2019
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I'm complaining about my laptop inspiron 5570

Address: 1c137, Faridabad, Haryana, 121001

Sir i have bought a dell laptop from reliance digital crown interiorz mall my laptop modol is inspiron 5570 after costing 75000 i have promised that my laptop will provide me the battery of 3 hours but it is providing me a battery of 45 mins i visit dell service center many times and even called many times all the times they are fooling us and even disconnect the call many times. Dell is a fake brand they even doesn't provide me in written...
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Akshat puri
from Mumbai, Maharashtra
Jul 23, 2019
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product is not working properly

Address: Varanasi, Uttar Pradesh, 221010

Recently i purchased a dell alienware laptop from dells official website... And they are claiming good thermals on the laptop but my laptop is getting too much hot like 100 degrees and when i called them they asked me to try after sometime and they suggested me to buy a cooling pad... After buying so expensive laptop why should i buy a cooling pad... I want my refund...
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H
hqeac
from Delhi, Delhi
Jul 22, 2019
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pc motherboard issue

Address: CITC HQEAC,INDIAN AIR FORCE SHILLONG, 793009

Pc switch on/off properly, smps working properly, ram working properly but mother board not working properly and check all power port and found all serviceable.
Please rectify this problem.
Thanks

Pc sr. No.6c1rfd2 mother board related issue
Contact detail - mr. B k singh citc hqeac. Indian air force, near 7th miles shillong meghalaya
Mob.- [protected]...
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