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Dell India Complaints & Reviews

1.3
Updated: Apr 9, 2024
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Dell India reviews & complaints page 6

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M
Manish2550
from Bhopal, Madhya Pradesh
Jul 31, 2022
Aug 1, 2022
This thread was updated on Aug 1, 2022
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Laptop i5559

Website: Dell

When i buy this product DELL I5559 their is a USB port is damaged then right now i'm facing new problems every day . I also call to dell support but no response from dell support kindly help me for this type of fraud.
I think the problem is in my network then i change my network to diffrent distributers but when i found the problem is this personal device. so i want my whole money from DELL India if this is not possible then my next...
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T
thesoumyajain
from Kota, Rajasthan
Jul 27, 2022
Jul 28, 2022
This thread was updated on Jul 28, 2022
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Dell Battery is not giving the required backup of

I am here to complain about my laptop original dell battery. Its giving very less backup then expected....
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M
Mihir Bhatnagar
Jul 26, 2022
Jul 26, 2022
This thread was updated on Jul 26, 2022
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Complaint regarding laptop

I brought a Dell laptop named Inspiron 3593 from a retailer in November 2020. From the very beginning, the laptop has been as slow as a snail. It has become even more slow now. Worst laptop ever.

Please solve the issue with my laptop as soon as possible and redeem the name of DELL.

Hoping for a solution....
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N
Naveen131
from Ghaziabad, Uttar Pradesh
Jul 26, 2022
Jul 26, 2022
This thread was updated on Jul 26, 2022
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Denied replacement warranty

I bought dell laptop October last year and around 2 months back from now my laptop wasn’t able to start so I contacted dell support and they exchanged motherboard to fix it but it was not fixed so I again complained them and they again replaced a part but the issue was not resolved so i am asking them to replace my laptop as my laptop still is in warranty period.But they are denying that the laptop can’t be replaced they can only repair...
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S
Shubham Khobragade
Jul 24, 2022
Jul 25, 2022
This thread was updated on Jul 25, 2022
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I got Defected laptop from dell its having hardware and software, and manufacturing damage also

Address: purchesed from www.dell.com site

I got defected laptop from dell, its having manufacturing damage and hardware problem and software problem. also i got very much bad services from dell, dell provides services so late and on that service they made mistakes and again its late. now i dont want this product, i want to return and refund my all the money, i will never buy again from dell....
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N
Nikita634
Jul 20, 2022
Jul 21, 2022
This thread was updated on Jul 21, 2022
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Not getting fast resolution for my issue

My laptop didn't start on Monday. It had given that issue some months back too so I waited for some time and then tried contacting the customer care to which I got answered by the machine that the timings are till 6 pm. Then found the chat feature and tried to reach people through that chat. The executive there performed the basic verification and transferred the chat to some senior who responded very late, around 10-11 pm. After that he...
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T
thesoumyajain
from Kota, Rajasthan
Jul 19, 2022
Jul 20, 2022
This thread was updated on Jul 20, 2022
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Dell Battery is not giving the required backup

I have bought this battery on 16/09/2021 from kaustubh Computer kota, it is in warranty period now he said me that it is the original battery give only 2-3 hours of backup and i got to know that original battery doesnt give this much less battery backup if i want this much backup i can buy the non-original battery. The details of the battery are Dell BT 3451/5558/M5Y1K and HSN is 85078000. I also have the bill but doesnt have any warranty...
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M
mayank sadani
Jul 18, 2022
Jul 19, 2022
This thread was updated on Jul 19, 2022
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Extended warranty and back to college offer

Website: Dell.in

My issue is regarding the extension of the 2 year warranty of my DELL LAPTOP that I bought on 06.07.2022.
The dealer has told me to login to www.dellconsumeroffer.com/backtocollegeoffer, where I can login or register myself and get the warranty extended for another 2 years at Rs. 1, 999.00 and JBL earbuds for Rs. 999.

Because of this offer I bought the Dell laptop.

I did the registration on 09.07.2022...
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M
Maalik Mogha
Jul 16, 2022
Sep 2, 2022
This thread was updated on Sep 2, 2022
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Laptop Order Not processed payment made on 18th June 2022

It has been 28 days since I made a payment of around 74, 000 INR on 18th June 2022

Payment was made through UPI on their official website "https://www.dell.com/en-in"

The Money was debited from my account as it was successful transaction

But I couldn't see the order confirmation page after the payment

Dell is neither delivering laptop not refunding me the money

and...
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A
arzoo kalra
Jul 15, 2022
Jul 18, 2022
This thread was updated on Jul 18, 2022
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Laptop display issue

Address: Vashi navi mumbai

Respect dell,
I bought the product from Vijay sale vashi inrobit mall. After 3 month my laptop display not working .its totally damaged. after calling customers they provide me new display but on the same day, I'm facing the same issue. I try to call customer care as well but they are not provided me with any help.. I want a exchange the pic but they are not helping me to change the products. I hope you guys revert me back as soon...
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A
Anandh Mathew
Jul 14, 2022
Jul 18, 2022
This thread was updated on Jul 18, 2022
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Laptop Service SR# 1100303594

Address: Ahmedabad

Brought a laptop of Dell G15 from an authorized store and on the 1st day of purchase the laptop stopped charging. Now I put a service request on the same day and waited for the Executive to call. For my surprise I didn't get any call, so I went to chat and chatted with some Executive for almost 1 hour. And I did what all he asked me to do and in the end of the chat I was told to wait for few days. I waited for almost 7 days for my new laptop...
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R
Roshni0893
Jul 14, 2022
Jul 18, 2022
This thread was updated on Jul 18, 2022
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2 years warranty extension

Address: Banglore

My issue is regarding the extension of the 2 year warranty of my DELL LAPTOP that I bought on 02.07.2022.
The dealer has told me to login to www.dellconsumeroffer.com/backtocollegeoffer, where I can login or register myself and get the warranty extended for another 2 years at Rs. 1, 999.00. Because of this offer I bought the Dell laptop.

I did the registration on Monday evening and I got the message and mail that after...
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R
Roshni0893
Jul 14, 2022
Jul 14, 2022
This thread was updated on Jul 14, 2022
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Warranty Extension for 2years

Address: Banglore

My issue is regarding the extension of the 2 year warranty of my DELL LAPTOP that I bought on 02.07.2022.
The dealer has told me to login to www.dellconsumeroffer.com/backtocollegeoffer, where I can login or register myself and get the warranty extended for another 2 years at Rs. 1, 999.00. Because of this offer I bought the Dell laptop.

I did the registration on Monday evening and I got the message and mail that after...
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M
Marshal Mathers
from Gurugram, Haryana
Jul 11, 2022
Jul 12, 2022
This thread was updated on Jul 12, 2022
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Poor Servicing from Exclusive Dell Store

Address: Dell Exclusive Store - M3M Urbana Mall, Sector 67, Gurgaon

I live in Gurgaon. I went to the Dell Exclusive store in M3M Urbana. My laptop battery wasn't working fine including my keyboard so I went there to replace this. The manager there [Name: Ajay Yadav] is very rude and talks in a very annoyed manner. He took 8500 total for battery replacement and keyboard replacement + servicing [5500 for battery, 2000 for keyboard and 1000 for servicing]. When I received my laptop the next day - the laptop...
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M
Moupali Saha
Jul 11, 2022
Jul 12, 2022
This thread was updated on Jul 12, 2022
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Right side of the laptop is broken. Haven't received any service.

I have a dell laptop. Right side hinge is broken because of manufacturing issue and it's effecting the LCD panel. I registered my complain on 22nd June. I thought the service will be done by 31st of June. But In June I didn't receive anything. On July 2 I needed to change the service location because of my job. Yet I haven't recieve anything from Dell.
I can't wait for 5-6 days or more.
Case no:[protected]
Service tag:...
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S
SunilKini
Jul 8, 2022
Jul 11, 2022
This thread was updated on Jul 11, 2022
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Money stuck while placing Dell laptop order # 842054333

I had ordered a Dell Inspiron Laptop using the Dell India portal on Sunday 3rd July 2022. While placing the order I got an error message however the amount got debited from my bank account. The customer sales person assured me the issue will get resolved. However on Sunday no technical support or finance person was available. The sales rep called me the next day (4th July) and manually submitted the order. However status of the order was...
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sasidhar m
from Mumbai, Maharashtra
Jul 7, 2022
Jul 7, 2022
This thread was updated on Jul 7, 2022
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LAPTOP Dell G15 -5520

Address: ChemIT Pragathi Nagar

Not at all worth going here, believe me, not even single star deserved, I don't normally give reviews, but this is the worst experience. I have brought a laptop from this place, I was over charged on the laptop price when I asked them why, they said they would install some genuine software's on the basis of on store policy, so I went a head and paid, and I was told that they will charge 2% extra because of the credit card charges as they...
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H
hitesh2664
from delhi, Delhi
Jul 6, 2022
Jul 6, 2022
This thread was updated on Jul 6, 2022
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Laptop inspiron

Address: Shiva Market, Vats Market, Harsh Vihar, Pitam Pura, New Delhi, Delhi, India, SHOP NO-104-105

Dear sir
i have purchased a laptop worth rupees 100000/- from dell with premium services as well
from the past 2 years since the day i have purchased this laptop
i am facing issues either with the keyboard or with d screen or with the usb ports...
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V
Vikas Sharma ADI Facades
Jul 5, 2022
Jul 16, 2022
This thread was updated on Jul 16, 2022
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Laptop Payment done but Still no Order detail n status of despatch of my product

I have made a purchase of laptop on dell website, my payment also got debited from my A/c but even till date post 3 days i have been mailing Dell and still not got even a si gle mail from dell to update on my purchased. Highly unprofessional attitude of company towards customer complaint resolution.

Vikas Sharma
[protected]...
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U
utsnikita09
from Ahmedabad, Gujarat
Jul 2, 2022
Jul 4, 2022
This thread was updated on Jul 4, 2022
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Wireless Intel Hard Drive Not working

Address: Ahmedabad Prahlad Nagar

Wireless Intel Hardrive Not working...
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