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Dell India Complaints & Reviews

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Updated: Apr 9, 2024
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Dell India reviews & complaints page 3

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A
Abhi_4737
Jan 30, 2023
Feb 1, 2023
This thread was updated on Feb 1, 2023
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Dell 3511

Address: Divyasree Greens, Ground Floor, #12/1, 12/2A, 13/1A, Challaghatta Village, Varthur Hobli, Bangalore South, Bangalore - 560 071.

I purchased DELL 3511 laptop a year. And now its warranty has been ended last month.
As dell hasnt provide a genuine product to me because after buying the laptop after 2 or 3 months its hinges were broken . And currently i am facing the same issue again .
I also faced the issue related to the display and toucpad a few months ago. And again this time i am facing the same issue.
As a customer of DELL i request you to...
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S
Shivam keshari
Jan 30, 2023
Jan 31, 2023
This thread was updated on Jan 31, 2023
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I am completing about coming soon problem of a laptop whose model name is dell Inspiron 5518

Address: Prayagraj

I am complaining about coming soon problem of a laptop whose model name is dell Inspiron core 5 5518 please tell me in which date it is possible to buying...
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S
Sowmiya_Dakshi
Jan 28, 2023
Jan 30, 2023
This thread was updated on Jan 30, 2023
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I'm complaining about the aesthetic paint finish

I bought Inspiron 15 3000 Laptop on 22 Aug 2021. The paint finish started peeling off so I ordered laptop sticker to cover the problem. But due to improper application I had to remove the sticker. After the removal of sticker the paint totally got peeled....
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Writer Pooja Dubey
Jan 20, 2023
Jan 23, 2023
This thread was updated on Jan 23, 2023
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Bad service and faulty laptop

My laptop stopped working within 4 months of purchase and it was not even turning on so I went to the authorised service center at Pimpri and they kept it for a day. Next day, it was repaired but when I took it home, it did not turn on. I went to the center again but they did not repair but only turned it on and gave it back. When I went home, it stopped working again. I asked for replacement so they asked me to call the customer care. The...
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M
Mathew Joseph Mulackal
Jan 12, 2023
Jan 16, 2023
This thread was updated on Jan 16, 2023
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General Service turned into a motherboard issue.

Address: Bengaluru

A Dell XPS 9550 was given in for general service at the Dell service Center in Domlur. There were only 2 issues with the laptop.
1. Speaker not working properly
2. Right and left mouse button not working.

But as they cleaned the machine to pull out the dust, they are now saying the motherboard is unresponsive. The system was working perfectly fine before the technician opened it up....
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M
malreddysaiprasad
Jan 6, 2023
Jan 14, 2023
This thread was updated on Jan 14, 2023
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Dell G15 5510

Address: PLOTNO.502 hasthinapuram, SRI RAMANA COLONY ,lb nagar , hyderabad, Telangana, India.

Service tag : JHF92D3
NAME :- MALREDDY SAI PRASAD REDDY
E-mail I'd:- [protected]@gmail.com

Buyed this laptop, they sent a defective piece, now after months o[censored]sage ( still under default premium warranty period), started producing issues,
If i touch the ground part of the laptop, it stops working until hard reboot.
Motherboard defect.
Laptop producing very worst noise, in computer terms...
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J
jay advani
from Bhavnagar, Gujarat
Dec 24, 2022
Dec 26, 2022
This thread was updated on Dec 26, 2022
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New laptop battery issue fully charged laptop works only for an hour

Address: BHAVNAGAR

Hello team,

I buy a new Dell laptop from the chroma store from Gujarat, Bhavnagar city but within a 4 month te laptop battery when charged fully it may work up to 6 to 8 hours but my laptop when fully charged it works hardly only for an hour and get shut down :

I have a warranty for this laptop and i am facing issue of battery and low charging when i use laptop just for an half and hour so i request the team...
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A
A.S.Kumar3
from Sonipat, Haryana
Dec 20, 2022
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Doing Fraud and cheating in the name of profit in forex trading

Address: Chaturvedi PVT ltd adress Apra Plaza Li Plot no 14 Central Market Sec 10 Dwarka New Delhi pin 110045
Website: Fraud and have no website.

This person name Raj Dehas from Chaturvedi PVT ltd Dwarka New Delhi. Contact me on facebook and said to me that his is doing trader in forex trading and give me guarantee profits of 11%.when i said to him that I have not much money then he say no that you can start with minimum amount of 5000 and you get 600 on very first day. Then he telle the process that you have to deposit money in my account that is Chaturvedi PVT ltd. Account number.[protected]...
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SVRSK GUPTA
from Yarada, Andhra Pradesh
Dec 13, 2022
Dec 13, 2022
This thread was updated on Dec 13, 2022
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Monitor replacement issue (Order No #DS7000058753)

Address: G.KIRAN KUMAR, MVV HIGH WAY HOMES, #904, 9th Floor, MADHURAWADA, VISAKHAPATNAM-530048 ANDHRA PRADESH

We have ordered a Dell 27 Monitor - S2721HN (Order No #DS[protected]) on 23rd November, 2022. We got this item on 25th November, 2022. But the screen of the monitor was damaged (see the attachment) and we need to return this item.

But we have given so many reminders but no use they are not yet reponded.

almost 15 days no one come and collect even not responded....
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G
Girija9
from MUMBAI, Maharashtra
Dec 10, 2022
Jan 15, 2023
This thread was updated on Jan 15, 2023
Resolved
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Broken stand of new dell monitor with missing screws

Hi..My wife ordered this DELL ALIENWARE AW2723DF monitor on 19th NOV 2022 and received it on 23rd NOV 2022. It was Gift for my Birthday which was on 04th Dec. So i unboxed it and after i feel disappointed as i couldn't fix it on the stand as it was shaking After checking from all sides i noticed some screws missing on it and the place of fixing screw seems to be cracked. i checked the box and find few screws in another plastic bag which seems...
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M
mahesh@sterlingoptics.com
from Mumbai, Maharashtra
Dec 6, 2022
Dec 7, 2022
This thread was updated on Dec 7, 2022
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Precision workstation 3571 laptop with Diwali offer (Canon Pixma G3010 Printer worth 17195)

Address: MUMBAI

Hello Team,

Despite many follow-up over the mail and phone we are not getting proper clarification on the issue raised by us.
Requesting you to go through the trail mail and help us to resolve the issue. The issue is pending since couple of months.

We booked Precision workstation 3571 laptop with Diwali offer (Canon Pixma G3010 Printer worth ₹17195) order on 20/10/2022 and payment also deducted from...
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sandi shaw
from Vadodara, Gujarat
Dec 5, 2022
Dec 7, 2022
This thread was updated on Dec 7, 2022
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Laptop hinge issue

Address: Vadodara, Gujrat

My laptop is under extended warranty period but even after Dell are denied to Resolve my Laptop hinges issue.
Actually in my laptop hinges are coming out due to daily usages which is a common issue in all companies laptop ie, HP, Dell, Lenovo etc, but they are suggesting me to repair under my ADP warranty.
So, Why i repaired or waste my ADP warranty for a common issue. There is not a single scratched on the laptop or any dent/...
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K
kumarsujit1977
from Bengaluru, Karnataka
Nov 21, 2022
Nov 23, 2022
This thread was updated on Nov 23, 2022
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wireless headphone offer with a new laptop purchase

Hello Team,

I purchased a Dell Laptop Last month, October 2022. Dell was providing an offer to give a Wireless Headphone Costing around 8999/- Rs in just 500 Rs if I will register it via Dell Offer link.

I registered and paid the amount but yet to receive the product confirmation even after 20 days when they will dispatch it. Need your attention here to sort out the issue.

Dell Offer Number -...
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Harish S C
from Bengaluru, Karnataka
Nov 20, 2022
Nov 23, 2022
This thread was updated on Nov 23, 2022
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Received Dell Essential Backpack 15 instead of Dell Ecoloop Pro Backpack

Address: Bangalore - 560066

Dear Dell,

Order Number: #DS[protected]

I have not received the Dell Ecoloop Pro Backpack, instead i have received Dell Essential Backpack 15 in the delivery which is low grade product.
This is not acceptable at all. I have spent Rs. 1.22 Lacs for Dell product.
I have raised a complaint email to dell.[protected]@onlinestpl.co.in
but no response.

With Regards,
Harish S...
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Sannu0305
from Bengaluru, Karnataka
Nov 15, 2022
Nov 17, 2022
This thread was updated on Nov 17, 2022
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Laptop hinges causing trouble for the LCD screen to break anytime

Address: Dell Service Centre, Domlur, Bengaluru 560071

I purchased Dell inspiron 14 inches 5410 2 in 1 laptop almost an year back which is still under warranty period which is before 7 Dec 2022
My LCD screen broke in the corner unexpectedly without me causing any trouble
I got if replaced in Bengaluru Dell Centre in Domlur
Now the new LCD screen and Hinges seem to be causing trouble again with sound coming when I open and close
The LCD and panel are dividing when...
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R
Rahulverma0099
from Ludhiana, Punjab
Nov 1, 2022
Nov 2, 2022
This thread was updated on Nov 2, 2022
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Service not being conducted

Address: 2172 Phase 2 Dugri Ludhiana punjab
Website: www.dell.com

My dell laptop is under warranty CZ179G3 still no service is being provided. I have registered the complaint nearly 20 days ago and still no response. I have contacted the dell team serval times and posted mails an number of time still no action has been taken. My work is suffering a-lot due to this lack of management and poor customer support services. They first told it would be done in 2-4 days now so long …. Always keep on saying please...
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H
Harish Kumar1
Oct 30, 2022
Nov 1, 2022
This thread was updated on Nov 1, 2022
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Complaint against Dell Customer Service and the relevant authorities

Address: Sector 6, house no 6/941, Jankipuram vistar

Sir,
This is my complaint against Dell Customer Service and the relevant authorities. Despite giving five reminders and warnings on 27.10.2022, they have not responded till date. Now I think the emails I have sent to the relevant Dell executives and customer support personnel are all fake IDs or frauds. These are the following email address (Dell Tech Support...
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Mamatharadhakrishna
from VIJAYAWADA, Andhra Pradesh
Oct 21, 2022
Oct 26, 2022
This thread was updated on Oct 26, 2022
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Regarding Dell laptop data damage

I purchased laptop of 1 lakh, 6 months back with warranty . As it is new one I even thinking that it becomes like this. I don't have backup tooo. All my 2 years kept in my new laptop, harddisk gone and also data gone with in 2 months. I neeed my data back and as they wated my time and work... I need proper compensation for that....
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Geetu11@gmail.com
Oct 11, 2022
Oct 12, 2022
This thread was updated on Oct 12, 2022
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Laptop repair Domlur Bangalore

My laptop (which is still under warranty) was given to the Dell service centre on 23 September 2022. The camera was giving a dim display. It was a one hr job. They said they have to replace the entire LCD and asked 3days. It is 11 Oct now. And no trace of my laptop still. It is leading to a huge business loss! Tried contacting several people in the customer care but no resolution. Asked fir a refund or a replacement. Customer care refused....
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D
drish46
Oct 6, 2022
Oct 9, 2022
This thread was updated on Oct 9, 2022
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Resolved

Got a faulty system, touchpad not working and windows kept om freezing

I received the laptop 10-12 days ago. I am totally satisfied with the product from the 3rd day from the received date.
The touchpad stopped working suddenly.
After 1 day, the touchpad started working somehow, I don't know, how?

There was a heating issue with the laptop, the laptop getting hanging and windows were freezing from the 1st day, dell technical assistant guided me to fresh install the windows.
I...
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