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Dell India Complaints & Reviews

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Updated: Apr 9, 2024
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Dell India reviews & complaints page 2

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M
missdetectives
from Noida, Uttar Pradesh
Aug 1, 2023
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Detective Agency in Delhi, Private Investigator | Missdetectives.com

Address: Noida A-60, Sec-2 Noida,

In the heart of a bustling metropolis lies a clandestine agency that operates in the shadows - Miss Detectives. Combining intelligence, intuition, and a dash of charisma, these brilliant women redefine the very essence of sleuthing. With unwavering dedication and unyielding determination, they plunge headfirst into the labyrinth of mysteries that have perplexed even the most seasoned investigators.

Founded by the enigmatic...
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G
GK Rao
from Amli, Dadra and Nagar Haveli
Jul 31, 2023
Aug 2, 2023
This thread was updated on Aug 2, 2023
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Dell Inspiron - service tag 4NL74W3

Address: Gokool shrishti CHSL, Sarangpuri, Shahapur, Maharashtra 431601

I had purchased laptop from Croma, Oberoi Mall, Mumbai on 26.06.2023 and within 15 days the screen started flickering. During online support, Dell informed me that there is damage to the screen and the same is not covered under warranty. I clarified that there is no visible external damage to the laptop which Dell technician can check and hence it is a defective product. Since Dell didn't agree to my clarification, I remitted Rs 7021/- on...
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S
Subhasis@1
from Arambagh, West Bengal
Jul 30, 2023
Aug 2, 2023
This thread was updated on Aug 2, 2023
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Laptop(st no.-4y9mym3)

Address: Joyrampur, Dihibayra, Arambagh, Hooghly-712413

I purchased a laptop from DELL Showroom at Link Road, Arambagh, Hooghly-712601. But unfortunately my laptop is being damaged frequently day by day . Recently just after the warranty period gone my laptop was then broken suddenly in the screen side badly. I repaired that spending a huge amount in the Dell Showroom situated at Link Road, Arambagh, Hooghly-712601. The same thing repeats i.e. at the same portion of the laptop is being damaged...
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Y
yogeshgemini1
from jaipur, Rajasthan
Jun 23, 2023
Jul 4, 2023
This thread was updated on Jul 4, 2023
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Pathetic customer support

Their laptop has manufacturing flaw their hinge keeps breaking even 4-5 month and it is built such a away that whole screen to be replaced
they did replacement 2 times same happened for 3rd time now they are calling it as physical damage what rubbish, this is simply getting away with solution
never buy dell laptop...
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S
Suresh23b
from Erode, Tamil Nadu
Jun 11, 2023
Jun 21, 2023
This thread was updated on Jun 21, 2023
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Need a replacement for my Dell laptop G15 5511

Address: 23 THIRUMALAI GARDEN 2ND STREET VITHYA NAGAR
Website: Dell

I bought the Dell laptop Service Tag: JMZMFN3//Express Service Code: [protected]
Since I bought this laptop, I have continuously faced Screen flickering and Power Off problems.

Not at all satisfied with the service and Product of DELL. Please replace my problematic laptop with a NEW laptop.

Contact Number :[protected]...
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A
aksnrks
from noida, Uttar Pradesh
May 30, 2023
Jun 2, 2023
This thread was updated on Jun 2, 2023
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Laptop

Address: noida

Dell Team,
I am Ankit Kumar Saini purchase dell product (Laptop Inspiron 15 3000) on dated 23 Aug 2023. But from the starting product is not working properly. Many times I connect with customer care they only process some setting bios update load defaults etc. not fruitful. After some time touch pad is bad they replaced after many days. Again 1 day blue screen is there laptop dead again I connect customer care they said HDD corrupted...
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O
Om Khandelwal
May 29, 2023
May 31, 2023
This thread was updated on May 31, 2023
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Dell Laptop Not turning on after been repair 5 to 6 times service center not helping resolve the problem

I had bought my laptop on August 7, 2022 from Dell Exclusive Store-Tilak Road, Dombivli. My laptop is DELL G15 5511 invoice no- Aug/025/2022-23
Since then I have been continuously having problems with the battery and the laptop would thus not switch on nor will it show charging when plugged to the charger.
The same problem has happened numerous times and I have contacted the dell customer service also a number of times.
br...
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M
monu0886
from Jaipur, Rajasthan
May 23, 2023
May 31, 2023
This thread was updated on May 31, 2023
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Dell vostro 3400

Address: 85/49 sector 9 pratap nagar
Website: dells

SIR MY LAPTOP SCREEN MISANGLE.BUT COMPANY NOT COVER IN WARRANTY
this laptop misangel done by dells technician...
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E
EricM#
May 19, 2023
May 24, 2023
This thread was updated on May 24, 2023
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Unethical Employee

Address: Shop No.2, Vishnu Complex, Sector 15, Palm Beach Road, CBD Belapur, Navi Mumbai400614

- Went to Dell Exclusive Store (Cyber Point) with a Dell Laptop working rather slowly.
- Were told to replace HHD with SSD. The employee then named a price of ₹4000 for SSD + ₹2000 for installing windows (questionable).
- The SSD had a storage of 256GB and is of a company called "Silicon Power".
- Upon later research, it seems that the SSD costs ₹1500 on the upper end.
- It was clear there is something...
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A
Amang.2004
May 18, 2023
May 24, 2023
This thread was updated on May 24, 2023
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Request for Replacement of Defective Laptop

Dear Customer Service Department,

I am writing to express my deep dissatisfaction with the repeated issues I have faced with the laptop I purchased from Amazon on October 17, 2022, under order number [Order Number]. Despite my attempts to resolve the problems, I have experienced ongoing overheating and subsequent malfunctions, leading to significant inconvenience and frustration.

On November 25, 2022, just a...
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Priyasingh92
from Kolkata, West Bengal
May 12, 2023
May 16, 2023
This thread was updated on May 16, 2023
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My trackpad is buggy since day one

The trackpad is very erratic. The cursor guts stuck suddenly and sometimes starts working within a few seconds and sometimes won't work the whole day. Also when its working the movement is quite sporadic and highly sensitive. It will open the right click options even when not click for. Highly unpredictable behavior. I have complained about it within the first month of purchase but the issue has not been fixed yet. Acknowledging the...
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V
vachan
from Bengaluru, Karnataka
May 10, 2023
May 16, 2023
This thread was updated on May 16, 2023
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Promised Offered goodies not delivered and irresponsible replies from support

Reference number:
090223FO515190

Laptop bought on :
6th Feb 2023
Offer registered on :
11th Feb 2023
Payment link received and payment was done on:
3rd March 2023
Today is the 46th working day(excluding Saturday, Sunday, and gazette holidays + All public holidays)
Refer to the below link for weekday calculation :
https://www.timeanddate.com/date/workdays.html?d1=03&m1=03&y1=2023&d2=10&m2=5&y2...br...
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D
Deep4027
from GWALIOR, Madhya Pradesh
May 6, 2023
May 10, 2023
This thread was updated on May 10, 2023
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Heating problem

Heating problem...
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T
TheHemanth
May 1, 2023
May 10, 2023
This thread was updated on May 10, 2023
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Laptop Refund Not Done

I purchased Dell Inspiron 16 Plus 7620 Laptopn on Feb 24th and i am facing heating issues and fingerprint issues. These issues are still not fixed

I am annoyed using this laptop and again and again i cant keep calling tech support team for support for a brand new laptop(just 3 months old).

So i am sure they have provided the faulty laptop and expecting me to be in the infinite loop and calling tech support.br...
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R
rajeev lokesh
Apr 16, 2023
Apr 24, 2023
This thread was updated on Apr 24, 2023
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Good product I not given I want exchange of this

It is having probelm from the first month after that product taken
the keyboard is not working only no help from customer care support
i want exchange of product...
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S
Sanscha
from Nashik, Maharashtra
Apr 5, 2023
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Regarding build quality

I recently bought dell inspiron 15 3511. The overall specifications are nice, but the colour used on the outer surface gets scratched and gets removed easily. All i wanted to complaint that the outer surface should be more scratch resistant as i am always in care that it does not get scratched....
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R
rohan pathriya
from New Delhi, Delhi
Mar 25, 2023
Mar 27, 2023
This thread was updated on Mar 27, 2023
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Hold on my laptop service.

Few days back (around 6-7 days) I give my laptop to service center for a damage repair purpose. After 4 days dell service center told me that our request is being rejecting by dell for service. So, I contact dell customer care,
and tell them about my issue with my laptop and about rejecting request.
They told me that there is some hold on your product service, and they do not know the reason of hold and tell me mail them my...
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V
vuggeteja
Mar 9, 2023
Mar 13, 2023
This thread was updated on Mar 13, 2023
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Dell Inspiron 3511 laptop mouse pad not working

Dell Inspiron 3511 laptop mouse pad is not working. Even there is no response from Dell support website. Simply time wasting by doing troubleshooting. But no solution for issue. In my view, Wasted 45k for this laptop. Please do support or give solution...
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A
Abhi 123
from Delhi, Delhi
Feb 17, 2023
Feb 18, 2023
This thread was updated on Feb 18, 2023
Resolved
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Mis-selling of laptop

Dear Team,

Request support on captioned complaint as I have purchase new laptop from Croma Ghaziabad (Pacific Mall) on 16th October 2022. However, your Windows and Office both were activated before the purchase date. Concern points below mention.

1. During purchase it has been told that only some scratches are in laptop body rest everything you will get as new one.
2. Post purchase of 3 days I came...
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M
MadeinIndia
Feb 2, 2023
Feb 4, 2023
This thread was updated on Feb 4, 2023
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Dell Customer Service - Will make you cry

Dell Dnies warranty only on the ground that the Amazon Invoice doesn't bear a serial number, while on their site they claim to have a special support regarding buyers from Amazon. While the date of manufaturing is less than three years old. For three years warranty, had it been another company, they would have happily replaced the product, but Dell's intention is malicious. They even tried to false claim in my more than 13 emails and calls...
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