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Dena Bank Complaints & Reviews

www.denabank.com
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Updated: Feb 6, 2023
Complaints 349
Resolved
65
Unresolved
284
So far, so good. Dena Bank is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Dena Bank will keep up the work and continue to help more customers with their concerns even better 🤝
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0
Invalid transaction
1
ATM transaction failed, Amount Debited from savings account
1
Complaint against Mr. Pushpendra Singh Solanki (Manager Dena Bank Saket Branch)

Dena Bank reviews & complaints page 13

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K
ketulmistry
from Mumbai, Maharashtra
Dec 10, 2016
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Debit my paisa but not received to shopcounter

Address: 380007
Website: ketulrmistry@gmail.com

Yesterday (10/12/2016 ) i am use dena debit card in domino pizza in use. after use dena debit card icecream- purchase - Rs. 250 * 2 ( two time ), here debit my account in balance cut. on mobile msg, come but there shopcounter his swipe machine in not swipe.
after purchase in chash - icecream...
bank toll free number on receceived any one..

which time / days credit my back balance.
so what do.
br...
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B
bhimalakha
from Ahmedabad, Gujarat
Dec 8, 2016
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Shopping in diclaine tranjectio deduct amt:11989

Address: Porbandar, Gujarat

Resp sir,
This is regarding our a/c[protected] where the amount was deducted from account against the declined transaction shown in merchant machine .
we have swapped our card having for shopping how ever during transaction done the machine showed the transaction declined where as no msg for fund deduction was received from bank.
we have also check the account at NEAREST DENA BANK BUT NOT REFUND
tranject dt:05/12/2016...
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K
ktan
from Mumbai, Maharashtra
Dec 8, 2016
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Debit Card Services

Address: Mumbai City, Maharashtra, 400001
Website: Dena Bank

Facing Problem with Debit Card while making payment online
many times amount get debited from account for cancelled transaction
and amount was kept on hold for week and than reversed to account
till that time we are facing problem for shortage of balance in account
we tried to book movie and rail ticket but transaction was not confirm / canceled but account get debited to that amount immediately and reverse after...
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P
PARSHANT KUMAR1986
from Delhi, Delhi
Dec 5, 2016
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Re. Fund deducted against declined transation

Address: 122001

Resp sir,
This is regarding our a/c[protected] where the amount was deducted from account against the declined transaction shown in merchant machine.

We have swapped our card having for shopping how ever during transaction done the machine showed the transaction declined where as no msg for fund deduction was received from bank.
After checking the account statement we have found the funds were deducted with...
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V
vikram_pandey
from Delhi, Delhi
Dec 5, 2016
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Information not provided

Address: 384002

I namely, Pandey Vikram Ramawadh.Today, 05/12/2016, I went to the bank and asked for the information regarding swipe machine for cashless transaction . I just need the information than also the bank manager manager behaves very un-respectfully. I just need the information than also he denied and and replied the fill the form instead of giving the complete detail. The incident took place at mehsana branch (gujarat), it is located at highway...
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V
Vishnu Vaishnav
from Gurgaon, Haryana
Dec 2, 2016
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POS deduction

Address: Sabarkantha, Gujarat, 383410

Fyi

I'm vishnu vaishnav dena bank account holder at-po: ganthiol ta:idar district: sabarkantha, gujarat

From my account two times money deducted first time before diwali amount was 2059.98 rs. And second time it's on today morning at 8:16 am[protected] same amount.

I'm not awared such type of deduction i'm not understanding which policy they have. They deducting amount from our people accounts...
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N
nilu1
from Mumbai, Maharashtra
Dec 2, 2016
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Bank system and bank manager reply or response during this situation.

Address: Junagadh, Gujarat, 362715

Dear sir / madam,
Nilesh mehta account holder of your dena bank ambujanagar branch vadnagar, dist: gir somnath. After 09th nov. 2016 every time i was go to bank for withdrawal rupees every time bank manager reply comes no money. Between this duration i was go every alternate day. Same replay comes. Also its atm was not in working condition. Today (02/12/2016) atm is started but dena bank account holder card not operated due system/server...
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B
Bindu.varshney
from Mughal Sarai, Uttar Pradesh
Nov 30, 2016
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Bank staff

Address: 0522
Website: Www . consumercomplaints.in

M Bindu Varshney account holder of your dena bank Rajajipuram branch Lucknow. My son's educational loan is sanctioned from the bank and I had to sent his fee through Neft. Yesterday I went to bank they said to come tomorrow I.e for today but I'm very sorry to say that they made we waited for more than 2 hours and bank staff was busy in arrangements as they had to give farewell to one of their colleague as he was retiring today. They are least...
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K
kunik
from Delhi, Delhi
Nov 19, 2016
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Bank manger of dena bank subzi mandi branch is manipulating fund of his favourite customers after getting bribe

Address: 110007

Sir,

I regret to inform that Today I stood in row from 11-00 AM. For depositing amount in my a/c . But the branch manager is taking amount only those parties, who are giving 10% of funds in cash for allowing him to deposit. In this game police staff of ROOP NAGAR Police station is also involved, these are members of Roshanara Bagh club, this practice was started for the last four days. I am unable to deposit that fund from...
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M
munafbhatt
Nov 17, 2016
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Staf is bad

Address: 383110
Website: munaf bhatt

Hello sir
My name is munaf and my account numbur is[protected]

My account is dena benk
Jadar shakha my complant is his shakha staf hi is verry perspective his bed
I got dena benk internet benking veting for 1 month and sir his peon his bad vamtula with my and all staf hisbad
So sirtherefore you are no fluids can take action

Add for dena denk

At& post : jadar br...
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H
HemrajBhagwat
from New Delhi, Delhi
Nov 17, 2016
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Welcome letter, atm card or better banking not received

Address: New Delhi, Delhi, 110018

Dear Sir/Madam,
This is to inform you that I have opened an account of my wife on 31 Oct 2016 In DENA bank Vikaspuri G block Delhi Branch. Account holder name is Madhvi Bhagwat and account details mentioned as hereunder with RED colour text. We have not received any welcome letter, ATM, or internet banking services from your bench end yet. I have called several times to branch but no one picked up calls. As you aware about current...
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R
Rakesh Shamnani
Nov 13, 2016
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Miss-behavior by Branch Manager Nair with customers in Pune MG road branch - Bank image is on risk

Address: Pune, Maharashtra, 411001
Website: denabank.co.in

Dear Sir / Madam,

This is very painful story but you need to read and take action: (this happened at MG road branch today)

1. Today I sent my father to withdraw 10K INR from my account with cheque, branch manager announced that bank do not have cash and only can give you 5K INR – does it mean Bank at defaulter list???
2. My father called me to change the amount and sign on cheque, I reached and requested...
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B
bipinkpatel
from Ahmedabad, Gujarat
Oct 6, 2016
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Minimum balance charges applied unnecessarily

Address: Ahmedabad, Gujarat, 382481

Dena bank had charged me for "min balance" even if i had enough balance in my account. I asked the bank representative to explain me the reason of the charges but he could not explain it to me.. I had raised it to "[protected]@denabank.co.in,"internet banking cell, data centre"" on 2nd january 2016 requesting to explain me the reason for those charges applied but till date i haven't received any acknowledgement..
Csc had forwarded the email...
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G
govin46
from Ahiri, Maharashtra
Sep 29, 2016
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Rejecting the Personal loan to the regular salaried customer

Address: Bikaner, Rajasthan

Dear sirMadam
Your Branch Office at Bikaner Rajasthan has denied the regular customer who is having a salary account in the respective bank regarding the personal loan benefit, without giving any valid reason for the rejection. if i am fulfilling the norms pls. provide me financial benefit without any confusion and fuss. I have been the customer for more than 25 yrs....
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M
muzaffaruddin
from Delhi, Delhi
Sep 26, 2016
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Debit care/rupay card payment

Address: New Delhi, Delhi, 110002

Sir,
I have paid a bill of Rs. 2000/- via Debit card/ Rupay card of postpaid plan. The amount of Rs. 2000/- deduct of my saving account No.[protected] on 31.08.2016 at 4.00 P.M. but the airtel did not receive the same till date on 26.09.2016. Airtel told to me please contact Branch Manager payments stop the Gateway of Rupey Card. So please check and resolved the same.
Thanking you

(Muzaffaruddin)
A/c...
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BNprajapati
from Valsad, Gujarat
Sep 3, 2016
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Amt debited by payment gateway but not received by payee

Address: Mehsana, Gujarat, 384160
Website: denabank.co.in

​I have made order to MEDPLUS india by order no 1509180 for purchasing medicine online at the time of final confirming debit transaction I got error msg 'the host is not available try after some time' but in spite of that my a/c has been debited with the amount as mentioned in cyber receipt i.e Rs 2422.76 then msg from MEDPLUS received that they have not get the said payment hence my order is cancelled

​Cyber Receipt Date:01/09/16...
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K
khan rahim
from Durg, Chhattisgarh
Aug 5, 2016
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Wrong tax deduction from account

Address: 494669

I, am abdul rahim khan have a saving account in dena bank of branch - kanker (c. g..) my account no[protected]. wrong tax deduction from account. kanker branch staff is good but has not give me a positive response....
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M
mgmakwana
Aug 4, 2016
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BC

Address: Bhavnagar, Gujarat, 364270

DAER Sar me motipaniyali gram panchyat oparetar (VCE) sar me gavme

sabhi seva derahahu muje bank seva bhi denihe likin palitana branas VCE KO

BC KA KAM NAHI DE RAHA ME CSC ME BANK EXAM PASS HU FIR BRANAS

bc ka kam nahi deraha yor parayvet men ko de diya sar yogay respons dene

makwana mansukhbhai ghelabhai

motipaniyali

ph=[protected]...
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J
Jigarjigar Jigar
Jul 14, 2016
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Call for ATM password

Address: Bhavnagar, Gujarat

I thought you might be interested in this:
I received a call from [protected]
Who was asking about my Dena bank debit card password & number printed behind card & he was showing him a bank officer
In true caller it shows ATM ID name from Bihar

Kindly work on my tips
Thank you...
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R
Rohit Jorwal
from Bemetara, Chhattisgarh
Jul 8, 2016
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Deny to renew atm card

Address: Jaipur, Rajasthan, 302001
Website: www.denabank.com/index.jsp

My mother having pension account in dena bank (jaipur m i road branch), and today she visited branch for re-new her atm card but some lady officer refused to renew it because my mother is not educated but she is able to signed her own. if there is such rue how atm issued first time. therefore please look into the matter and provide me further information regarding this....
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