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Dena Bank Complaints & Reviews

www.denabank.com
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Updated: Feb 6, 2023
Complaints 349
Resolved
65
Unresolved
284
So far, so good. Dena Bank is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Dena Bank will keep up the work and continue to help more customers with their concerns even better 🤝
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Most useful reviews

0
Invalid transaction
1
ATM transaction failed, Amount Debited from savings account
1
Complaint against Mr. Pushpendra Singh Solanki (Manager Dena Bank Saket Branch)

Dena Bank reviews & complaints page 11

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9
9041318452
from Nadaun, Himachal Pradesh
May 25, 2017
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Missvjav

Address: Sangrur, Punjab, 148035

To,
The head office,
Branch=dena bank, dirba, distt. Sangrur, punjab,
Subject= miss behave and using roudly behaved,
Respected sir,
I have an account in your branch dirba, distt. Sangrur. I was went your branch for account statement and opening a new account. I asked him for giving me a account opening form but he said i have no account opening forms and we don’t a account. I am a accountant from...
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C
cdheart@hotmail.com
May 24, 2017
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Cheating after EMI payments

Address: Khordha, Odisha, 751002
Website: denabank.com

Is there anyone listening in this Bank.

100's of time I have been requesting.
We have paid all the 84 installments EMI's.
You must close that loan.
I also requested to do a one time settlement with 6 lakhs more.
Asking 14 lakhs more is pure cheating.
I am here in USA, fell helpless and frustrated.

Mr. Sanjay
I know you have been lying to us all the while.
You do...
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R
Ravigodhaniya
from Bengaluru, Karnataka
May 20, 2017
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Transaction failed

Address: Bangalore, Karnataka, 560064
Website: webserver1.denabank.co.in:6565/CustomerComplaintStatus.aspx

I am ravi godhaniya from gujarat but now i am studying in bangalore. Now i have pay college fee. But when i withdraw money my amount debited 10020 rs. But cash didn't​ get me. I did complaint last saturday 13 may 2017 but now didn't get any ans. So please make some inquiry nd credit my debited amount 10020 rs. My complaint no [protected]. Status is pending....
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K
kalpana17
from Morbi, Gujarat
May 12, 2017
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Amount deducted and now no one answering

Address: 370030
Website: www.denabank.co.in

I have paid passport fee by using dena bank rupey card and transaction has been failed.. I have contact for that too many time,, but no one answer for that... Everyone giving another contact no. For call... I have done transaction on 18 apr and today 12 may... Still i didnt get any reply... I have sent mail and also ragister complaint on dena bank website but i didint get any answer.

I am from makuva, bhuj gujarat having account...
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M
mohanrewatkar
from Delhi, Delhi
May 3, 2017
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Amount 10000.00 not credited to my account by Dena Bank

Address: 441102
Website: mnrewatkar007@rediffmail.com

By BHIM app- Details of transaction
Transaction id[protected]
dt-30/4/17
time-10:14:37
Remarks-none
Amount-10000.00
While transaction by BHIM app. Rs. 10000 debited from my account, but not credited to party and not reversed to my account either. I frequently contacted customer care but they were unable to resolve my issue. Also, I e-mailed at [protected]@denabank.co.in on dt. 30.04.2017 but the...
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N
Naresh1965@
from Mumbai, Maharashtra
May 2, 2017
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Unknown person withdraw rs. 10000 from my saving account.

Address: Thane, Maharashtra, 401503

Respected sir,
Dated 06/01/2017 unknown person withdraw rs. 10000/- (Rupees ten thousand only) from my saving account from chinchani branch with duplicate signature and handwriting by withdrawal slip. I have no cheque book facility.
When i come to know about that offense dt.28/04/2017 i immediately informed and inquired about withdrawal to the bank staff but they neglected my request.
Sir, kindly arrange the inquiry...
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M
Megha Chavda
from Kandla, Gujarat
Apr 27, 2017
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TDS deducted after submission of 15G Form

Address: 382443

I have opened my saving a/ no.[protected], customer id:[protected], in dena bank isanpur branch since 12to13 years

We have submitted the 15g form dt.20.01.17 to bank still tds @20% deducted on my fixed deposit no.[protected], dt.18.04.17 rs.37700. I have attached receive copy of 15g form for your reference. So kindly refund my tds amount.
Today i have complained to national conusmer about the bank's employees of laziness...
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S
Sharad pandey01
from Delhi, Delhi
Apr 7, 2017
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Dena bank employee misbehavior digital india

Address: New Delhi, Delhi, 110019
Website: denabank.com

Dear madam /sir,

It is very painful to write it to you hope you will take the necessary action on same.

I had a salary a/c with dena bank ending with 27634. at nehru place branch.
It was opened on date[protected] today after a month on[protected] i visited to withdrawal some amount. when i filled details and visited counter the counter man said that your sign has not been scanned you have to wait i waited...
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D
Dr Devendra Kumar Balhara
from Delhi, Delhi
Apr 4, 2017
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Complaint against Mr. Pushpendra Singh Solanki (Manager Dena Bank Saket Branch)

Address: New Delhi, Delhi, 110068

Sir/ Madam,

Most respectfully I beg to state that I Dr. Devendra Kumar has account no.[protected] in your Dena Bank Branch Saket. I applied for the loan to setup my Clinic Neb Ortho and Dental Care Centre in 2015. I completed all the formalities & loan was sanctioned, But an 06/07/2016 at 11:41, I received a message on my mobile that Rs. 30, 000 debited from my account for some Divya Aggarwal, immediately I contacted Bank...
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S
shankerrama
from Mumbai, Maharashtra
Mar 30, 2017
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Cheque return without clearing on Bank Holiday

Address: Mumbai City, Maharashtra, 400013

Cheque no. 060978 of SVC co-op bank-Khadakpada branch dtd:25/03/17 in Dena bank, Sun mill compound, deposited on 27-03-17. Same was returned on 28/03/17(Bank Holiday) with reason "Fund Insufficient"

1-When the bank holiday then how to return the cheque on 28/03/2017 ?
2-Sufficient fund available in SVC co-op bank account of "SHREE BALAJI JEWELLERS"
3-Due to return the cheque without clearance, I had not deposit...
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T
trushantparikh
from Ahmedabad, Gujarat
Mar 29, 2017
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Not accepting fixed deposit amount without having S B Account

Address: Ahmedabad, Gujarat, 380008

I have the three F D with Maninagar Branch, Ahmadabad which are matured . These F D were issued before three years without having Any account i e S B or current account.
I want to continue these F D for further three years but was denied as i have to open the S B account and there after these F D will continue.
There is no such rule previously nor it is there in any other bank at present.
No such instruction pass by...
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R
Raju Palaye
from Mumbai, Maharashtra
Mar 23, 2017
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Ecs payment not Released even sufficient amount available

Address: Mumbai City, Maharashtra

My name is raju palaye and sb a/c is having in dena bank, branch : kandivali w.

Every month on 15th my home loan ecs was deduct for Dhfl bank

On 28th February 2017 I kept sufficient amount for ecs which due date was 15th March

Dena bank blocked my ecs amount and not Released because of Dhfl charge me a penalty. This kind of transaction is not goog for my cibil record

Even after...
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V
Varsha Baburao Tayade
from Amritsar, Punjab
Mar 20, 2017
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F D interest given less

Address: Jalgaon, Maharashtra, 425203
Website: wwwdenabank.com

My Total F.D. are 3 Details as given below
[protected][protected]
[protected]
In 1st F.D my maturity date was 09/08/2016 I go Dena bank the clerk always told come next day in this way 5 months goes I go on 20/01/2017 means 5 months late he renew for 1 year not consider 09/08/2016 to 20/01/2017 but 20/01/17 to 20/01/18 and not given me 5 months interest as well as another 2 FD also same happens my interest...
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A
Atish_Raje
from Pune, Maharashtra
Mar 16, 2017
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Unauthorized Charges

Address: Pune, Maharashtra, 411033

First of all, its my bad fortune that I do have Salary account in Dena Bank because I always get worst experience with it, right from online transaction(User Unfriendly GUI and application), Customer Care never respond to your query and they are ALWAYS BUSY. Never get connected.
I dropped two mails across to its mail ID [protected]@denabank.co.in but yet to get response. There are two debit entries from my account o which I'm unaware...
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P
Prakash Mody
from Vadodara, Gujarat
Mar 12, 2017
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Unsuccessful transaction by Platinum card

Address: 390018
Website: Dena Bank

On 11.03.2017, while making payment to Kiran Motors, Rs. 11230 has been debited to my account No.[protected] at 17:52:19 hrs. The transaction showed unsuccessful at their end but debited to my account.
I have, due to this, have withdrawn money from two ATM's and paid cash to M/S Kiran Motors.
Kindly credit the amount of Rs.11230.00 as i have issued some cheques which will be returned due to insufficient balance in account.br...
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J
Jilekhaben Pirmohmad
from Ahmedabad, Gujarat
Mar 12, 2017
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Pension

Respected sir,

Sub;- (1) not received pension from january-2016.
(2) not received revised ppo of 2016. 6th pay commission.

Sir,
My details as under below.
(1) name : jilekhaben pirmohmad.
(2) a/c no :[protected]
(3) bank and branch : dena bank (Una - gujarat)
I have not received pension from last two months my financial condition very serious. I submit time to time...
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H
Hardikparmarhp
from Ahmedabad, Gujarat
Feb 28, 2017
Resolved
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Resolved

My atm card is freezed

Address: Surendranagar, Gujarat, 363330
Website: Denabank.com

I AM hardik himatkumar parmar account holder of your bank since 2 years.
Before 20 days my debit card was freeze by ur bank..i dont know whats the
issue or why my card freezed...bank person never call me why my card
freeze. ..I have already put request un my base branch.
My card no...[removed]
If my card not unfreeze by bank i will be escalating to rbi and nodel
officer too...
Request to reply...
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M
manan45
from Rajkot, Gujarat
Feb 26, 2017
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Payment issue

Address: Ahmedabad, Gujarat, 380001
Website: bhavsarmanan45@gmail.com

I’m payment my bill application torrent power and pay option choose to paytm. Im pay my bill on 716 Rs credit and your message is received your bill not conform and refund me max 7 days...im wait 7 day but not recive my money in my bank ...im pay 14feb2017 and today date 26feb2017 so you refund my money...and im pay again my bill...my bank statement and not conform message to attach...
4 number transaction issue......
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V
VINAYAK BADGUJAR
from Mumbai, Maharashtra
Feb 25, 2017
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Money withdrawal message without information from my cheque

Address: Mumbai City, Maharashtra, 400012
Website: www.denabank.com

Sir,
My name is vinayak madhukar badgujar i have a saving account (7053) in your parel branch today at 4.15 pm i got a massage that under the cheque no 14713 an amount of rs 48776 and another cheque no 14725 an amount of 25350 had been received by bank. But i have not given such cheque to anyboday the both cheque are along with me then how should this amount has been deducted. I am very disappointed by your branch performance this...
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S
suiekha
from Mumbai, Maharashtra
Feb 14, 2017
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Refund my rs.1399

Address: Mumbai City, Maharashtra, 400703

Respected Sir,

On 17 december 2016, I purchased sports shoes from the shop shoe museum.first I tried to pay through my atm but it was showing error so I paid through cash. then I got a message that my money which was 1399 rs. Has been cut from my account. I complained this on 19th of december. But still I haven't got my money back. I tried to call many toll free numbers, customer care no.s but they are not picking up the phone....
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