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Dena Bank Complaints & Reviews

www.denabank.com
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Updated: Feb 6, 2023
Complaints 349
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65
Unresolved
284
So far, so good. Dena Bank is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Dena Bank will keep up the work and continue to help more customers with their concerns even better 🤝
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0
Invalid transaction
1
ATM transaction failed, Amount Debited from savings account
1
Complaint against Mr. Pushpendra Singh Solanki (Manager Dena Bank Saket Branch)

Dena Bank reviews & complaints page 12

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U
umeshuike
from Mumbai, Maharashtra
Jan 31, 2017
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Net banking due to forgot password

Address: 400705

Sir, i have tried many times to work on net banking, i have inform branch for same but t hey where not able to help, i have even complained on toll free no and even on even mobile SMS was send my me but no reply only IB was created and told we will send u user ID and i have to create new password. call me on [protected] or Email on [protected]@ yahoo.com...
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K
Karmur Anil
from Surat, Gujarat
Jan 28, 2017
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Transfer money

Address: 361320

My bank account is in dena bank devaliya branch(ta-kalyanpur, dist-Devbhumi dwarka).
My complain is that bank not transfer my money through neft from my home branch to other bank.bank says that'it is not possible to transfer money in other bank without cheque/net banking'. But the dana bank helpline no.says that' it is possible to transfer money without cheque'....
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R
ravijethva3@gmail.com
from Ahmedabad, Gujarat
Jan 27, 2017
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ATM swipe

Address: 362120

Before 25 days i purchase a thing and i swipe the card and miney is deducted from my account but the shoppkeper did not get...so i contact bank but still today i dont get the company back in my account...i tried many time with bank person but they didnt solve my problem still yet...

So, plz help me...
I am very tired this Dena Bank...
Solve my problem...
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R
ravijethva3@gmail.com
from Ahmedabad, Gujarat
Jan 28, 2017
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About swip

Address: Junagadh, Gujarat, 362120

Before 20 days i purchase a thing and i swipe the card and miney 18, 000 is deducted from my account but the shoppkeper did not get...so i contact bank but still today i dont get the company back in my account...i tried many time with bank person but they didnt solve my problem still yet..

I am going to 3 day ago but there bank person not give me any answers...

He is say me...your 18000 thousands is not come...
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R
rahulsamant
from Dehra Dun, Uttarakhand
Jan 24, 2017
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Online transaction

Address: Meerut, Uttar Pradesh, 250001
Website: www.consumercomplaints.in

Sir, i have complain regarding online transactions through net banking and atm debit card. Many times i do transaction from net banking or a atm debit card through paytm. But my transactions is always failed because the reason, bank is not accepted our transaction. Due to some reasons which i do'not know bank never tell us. Please i have kindly requested to u sir help me from regarding this problem....
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N
navneet2508
from Lakhimpur, Uttar Pradesh
Jan 23, 2017
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TDS deduction in getting interest less than Rs. 10000

Address: Kanpur, Uttar Pradesh, 208027

Dear Sir,

I have S/b account[protected] in Dena Bank Barra branch. In FY[protected] I got total interest Rs. 9042 and TDS Rs.1649 deducted. Similarly in FY[protected] I got total interest Rs. 5716 and TDS deducted Rs. 786. Kindly arrange to credit the amount Rs. 2435 in my s/b account as it system failure of the bank.

Regards.
Navneet Srivastava...
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A
Ashok Pachpund
from Pune, Maharashtra
Jan 21, 2017
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Debit card

Address: Solapur, Maharashtra, 413214
Website: ashokpachpund555@gmail

Respect sir. I swapped my debit card at Solapur on 4/1/2017 at 1.pm to 2 pm to of 5300 but the transition fails and above amount gets debit for my saving account.[protected] had given complate at my bank . But after 8 days has been passed the above amount had not been revert my account . So please have a need. Bank address . Dena bank Angar . Talk . Mohol . Dis. Solapur ....
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H
horish
from Bhopal, Madhya Pradesh
Jan 19, 2017
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Inquiry about Bearer cheque cash payment

Address: 490023

Sir/Madam

I need information about your bank's Bearer cheque cash payment policy.

I am not your bank's customer and I have received a self bearer and atpar cheque of Rs. 24, 000/- for cash withdrawal.

I wanted to know, may I withdraw the cash from other SOL of your bank with this bearer cheque. please clarify.

If yes than why your Nehru Nagar Bhilai BM Mr. A. M. Ghatge and your...
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R
Ravi vashishth
from Pune, Maharashtra
Jan 14, 2017
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Cannot able to do online transactions, cannot swipe by my card all the times it shows transaction canceled

Address: Nizamabad, Andhra Pradesh

Hello sir
I cannot able to do my online transactions and cannot get swipe through my ATM card not getting OTP it shows transaction was canceled every time
This trouble im facing from last 2 3months
I gave my written complaint letter but till now no action was taken
Its an important issue.. please try to resolve it
Regards,
Ravi shankar sharma
A/c no.[protected]...
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N
Niranjana114
from Bhusawal, Maharashtra
Jan 11, 2017
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Returning check after having sufficient fund in account

Address: Gandhinagar, Gujarat, 382007

Respected sir,

I have issued a chk of rs 50, 000/- to one of my friend on 10/11/2017. However i was not able to deposit the amt on 10/01/2017. Spoke same with branch manager of kudasan branch, gandhinagar. Gujrat. Said need to deposit the amount on 11/01/2017 as bank starts operation. Did the same however received a message from bank stating need to deposit the amount before 12:30pm. After having sufficient balance in my account...
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A
amishrad92
from Surat, Gujarat
Jan 11, 2017
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Transaction failure but amount debited from account

Address: Dadra and Nagar Haveli, Dadra and Nagar Haveli, 396230
Website: denaiconnect@denabank.co.in

Dear sir/mam,
I had transferred some of amount from my dena bank a/c. (Through mobile banking) on dt.28.10.16 to other account. I received a transaction failure massage but amount sill not refunded in my account.
I had visited my branch about ten times but they did not solved my problem. They said that please contact with dena iconnect we can't do anything at our end. I also contact with dena iconnect through email but not...
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E
ekta_yadav
from Delhi, Delhi
Jan 10, 2017
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Not Getting Refund

Address: Mumbai City, Maharashtra, 401107

Dear Sir,

I did a transaction with Amazon of Rs. 1290/ which Amazon is saying transaction failed but the amount is debited from my account. My customer ID is[protected] of Dena Bank Miraroad branch Mumbai
The trail mail is from Amazon which says that transaction failed.
I am writing to even senior officials of Dena bank but no revert from them .
Its been one week now.
please solve the issuebr...
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A
Arif Salmani
from Mohali, Punjab
Jan 9, 2017
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Amount deduct my account unnecessary

Address: New Delhi, Delhi, 110092
Website: alfalakexports@gmail.com

Sir
Mera account dena bank laxmi nagar Delhi mein hai
A/c no.[protected]

[protected] ko mere account se 2586 rs debite hue reason hai ki Citibank ke credit card ki payment hui h
But mere pass Na hi Citibank ka credit card h aur Na meine koi payment ki hai
Meine dena bank mein application bhi di but unhone bola hai ki online complaint kijiye
Isliye aapse nivedan hai ki

Aap...
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A
Akash Vyay
from Surat, Gujarat
Jan 3, 2017
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Transaction failed but amount debited

Address: 382820
Website: WWW.DENABANK.COM

Dear sir i made payment by Paytm payment decline by bank but amount deducted from my account. I giving multiple complain about this but I'm not get positive response from bank. Amount debited from my account on date 26/12/2016 . and not revert back to my account. So I want to know how can i solve my problem after registering complain I don't get ticket id number...
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R
Ram Subhawan
from Mumbai, Maharashtra
Dec 29, 2016
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Transaction declined still debited From my account

Address: 110084
Website: www.denabank.com

As would like to inform you that my having saving account no:[protected] with yo ur bank.

As i had swiped the card on 13/12/2016
amount of which 1804/- has been declined by bank still debited from my account but its not yet been credited to other account i. Vishal Mega Mart.

My Name. Ram Subhawan
Dena bank branch. Sant Nagar Burari

Please look at this matter on urgent basis.br...
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A
Attry Baba
from Chennai, Tamil Nadu
Dec 26, 2016
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Atm pin not received and not picking the call

Address: Bhiwani, Haryana, 127021

Dear Sir / Mam

I am customer of Dena Bank from 5-6 years, now I received my new ATM/Debit card through post but my ATM pin is not received till now after many month. I am calling in branch of Registered No.[protected], but no any one picking the phone.
I want to ask that, why they are not picking the call, is all the employee are on leave. At least they have to pick the phone for one time, if any person like me is...
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S
sandhya p muthal
from Pune, Maharashtra
Dec 15, 2016
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Debited rs. 9500 even after transition fails

Address: Nashik, Maharashtra, 422101
Website: www.denabank.co.in

Respected sir, i swaped my atm debit card at govind jaikishan danda jwellery shop nashik road dist. Nashik on 8/12/16 at approx. During at 11.00am to 11.15 am of rs 9500/- but the transition fails and above amount gets debit from my saving account no.[protected] i had given complaint on same day at my bank. Complaint ticket no[protected]. But after even 8 days has been passed the above amount had not been revert to may account. So...
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K
Kanti Prajapati
from Coimbatore, Tamil Nadu
Dec 15, 2016
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Card swipe not not debited to another account.

Address: Mumbai City, Maharashtra, 400066

As would like to inform you that my having saving account no:[protected] with yo ur bank.

As i had swiped the card on 01/12/16 amount of which 6000/- has been debited from my account but its not yet been credited to other account i. E b. K jewellers.

As the same the card was swiped on 05/12/16 amount of which 943/- has been debited from my account but its not yet been credited to other account i. E metro cash...
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E
Elice Gautam
from Mumbai, Maharashtra
Dec 14, 2016
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Money not refunded back

Address: New Delhi, Delhi, 110085
Website: www.denabank.com

I made a payment at paytm of a product 3 times of rs.1485 each i.e. total of rs 4455 and all the 3 times the payment was rejected by bank. Its been 2 months now, neither the amount has been reflected back in my bank account nor in my paytm wallet. i contacted paytm, and they are saying that the money has been refunded from their end.
Please look into the matter and refund my money back....
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D
Dilip Jaiswal 28
from Mumbai, Maharashtra
Dec 10, 2016
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Unauthorised transactions from my account

Address: Mumbai City, Maharashtra, 400070
Website: Dena Bank

I am holding saving A/c no –[protected], Dena bank, kurla (W) Branch, Mumbai – 400070
and holding a debit card [protected]
I received a call from cell no: [protected] on my cell no: [protected] on 04/12/2016 & I was asked to tell my Aadhar card number accordingly I gave the details of my Aadhar card number to the caller around 3:12 pm.
I came to know on 5/12/2016 that from my account, 4 debit’s transaction...
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