Ease My Trip — I have booked ticket and after making payment booking failed

Address: Delhi
Website: www.easemytrip.com

I booked 4 tickets for Delhi to Dehradoon dated 21st Oct 2020 on 18th Oct. And after making payment of Rs. 10646 via UPI, it got deducted from my bank account but in Easemytrip its showing booking failed. Also i am unable to chat with them regarding this issue and not able to check my booking id for any further reference.

Attached below is screenshot for same.
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