Ease My Trip — Not refund

Hi All,

I booked Indigo ticket PNR NHMHGP of Rs 7880 from EaseMyTrip. Flights got divert route due to Covid-19 Travel Restrictions. I got email from Indigo that they have processed the full refund to the travel agency account used at the time of booking the reservation but EaseMyTrip has not refunded my money. I contacted EaseMyTrip. Their customer care is not reachable. I also wrote emails to their customer care id [protected]@easymytrip.com
and [protected]@easemytrip.com but emails are bouncing back