Submit a Complaint
Claimed

Ecom Express Complaints & Reviews

www.ecomexpress.in
1.8
Last updated Sep 18, 2024
Complaints 6434
Resolved
1266
Unresolved
5168
So far so good - The company responded to our notifications and is working on resolving complaints.
Quick Links
Statistics
Share
Complaints
Contacts

File a complaint to Ecom Express

Having problems with Ecom Express?

File a complaint and get it resolved by Ecom Express customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Clothing, Shoes & Accessories
Ecom Express

Complaints recently resolved by Ecom Express customer care

View all complaints

Most useful Ecom Express reviews

Featured Ecom Express consumer stories

Ecom Express reviews & complaints page 167

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
Ashwin Tamang
Nov 4, 2020
Report
Copy

Prepaid order not delivered.

Address: Takdah

I received a notification saying my order was out for delivery on the 28th of October, but no contact was made from the courier service. I would like to see action taken against the responsible parties for the inconvenience caused....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
H
himroy77
Nov 4, 2020
Report
Copy

Very argent medicine. But delivery boy not delivered.

Address: Atru ,Rajasthan

Very argent medicine. But delivery boy not delivered....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Avinash Bathina
Nov 4, 2020
Report
Copy

Product is not being delivered on time

My product has reached my town before 4 days, It has not been delivered yet. There is no proper communication from Company...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
[email protected]
Nov 3, 2020
Report
Copy

Damaged headphone combo deliver

Address: Somnath Ghosh ,s/0 Gobinda Ghosh VILL-ICHAPUR,.P.O-PRITHIBA,P.S-HABRA,DISTRICT -NORTH 24 PARGANAS
Website: Bassdeal.com

Damaged Airpods delivered this product is not working, please return product and refund me,...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Y
Yashika Bhouriwal
Nov 3, 2020
Report
Copy

Delivery not recieved

Address: Gurgaon

AWB :
The delivery was supposed to be here on 28th oct 2020. The delivery boy did not call me on that day and neither did he showed up on my address and in tracking it shows "customer refused to accept". I didn't recive any call or the shipmemt was not brought to my address and it has been 6 days that my order is in ofd lock.. No action has been taken yet and kindly look through my problem as I need it in urgency.
The delivery...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
Jayant Khatnawal
Nov 3, 2020
Report
Copy

Fraud delivery

Address: Dr Chandra bhan, Plot number 2 Jaitpuri colony mahesh Nagar Jaipur

I had ordered from tata cliq luxury online and have paid 7598inr for one shirt and ecom had to deliver the product and they are doing fraud by showing out for delivery and called me on that day and hangs the phone within 1second and now they are showing Shipment un-delivered Delivery Attempt To Be Made worst fraud and the slowest\

awb no_[protected]
order no[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
Tanuja Tummalapalli
Nov 3, 2020
Report
Copy

Delivery boys are not doing their work

We have ordered 2 bedsheets from KAGZI STORE. But the delivery boys are rejecting to deliver item at door steps.. they just called and will not speak later they return the item saying customer unavailable. I recorded the call and I can send proof if needed .. I tried three times to send me the product.. please kindly resolve the issue. And deliver the product..

My KARTROCKET AwB [protected]
Please kindly resolve it...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
Ccludh
Nov 3, 2020
Report
Copy

Quality bad

Address: TITAN COMPANT LTD SHERPUR CHOWNK BEHIND KALSI FABRICATORS LUDHIANA PUNJAB 141010

VRY BAD QUAILTY PRODUCT plz refund...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
F
ff gamer
Nov 3, 2020
Report
Copy

Order related queries

Address: NAHARKATIA GETHUPATHER VILLAGE P.O DIHING KINER DIST DIBRUGARH ASSAM

Why i have not received my parcel till now i am tracking my parcel around 4 days but it is in same place i am very unhappy with ecom express services deliver my product before 8 nov 2020
TRACKING I'D:[protected]...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Shilpa_____111
Nov 3, 2020
Report
Copy

No Home Delivery

Address: Ecom express pvt ltd Courier service in Erumeli South, Kerala

They are not providing HOME DELIVERY SERVICES.
They just dump our orders in any store and we have to collect it from there.
we are paying extra DELIVERY CHARGES and this is ridiculous....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Dr.Afshana Baba
Nov 3, 2020
Report
Copy

About your delivery boy in kashmir soPore

Address: Sheikh sahab masjid sopore

He is rude and is arrogant. Talks nonsense. Please change your delivery boy asap...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
B
Bharathkumarr
Nov 3, 2020
Report
Copy

Shipment lost by delivery boys and asking me to come again when they contact me...

Please track awb number [protected]
They called me to come to collect my shipment ecom express office... after i went for collecting the shipment they said it was missing... we will call u back when it is found......
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
G
Ganesh ZanJad
Nov 3, 2020
Report
Copy

FDSP0592017602 not able to track

Address: 413702

Where is the product when it is going to deliver...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
samsunny34
Nov 3, 2020
Report
Copy

Tracking ID: 2019187455

Address: ECOM EXPRESS COURIER SERVICE, RANNI

Dear team,
tracking ID: [protected] was the product I ordered from amazon. many times I ordered it from amazon. but when the Item was reach at RANNI ecom express then they didn't provide home delivery..they call me for collect it from their office.. I faced this issues many times from RANNI ECOM. Then why ECOM courier service in RANNI?????..other all ECOM, delhivery teams are delivering the product in my pincode/home....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
Roshan sah..
Nov 3, 2020
Report
Copy

I am not accepted this order .. order I'd 428014042

I am not accept this order please cancel order I'd[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
madii
from Powai, Maharashtra
Nov 3, 2020
Report
Copy

Ecom express showing pickup rescheduled for 3 days

I ordered an item on myntra on 30oct
The item was shipped on 31 oct but on tracking on ecom express site it shows pickup rescheduled since 3 days
Why is this happening?
Tracking id: [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
E
Edenla
Nov 2, 2020
Report
Copy

Product not being delivered

Address: Gangtok, Sikkim

I am complaining about the office located in Gangtok sikkim, India. I got a message on 1st November saying that my package will be delivered today. But the delivery boy never contacted me and I am not being able to contact the office. A lot of people in Gangtok are facing similar issues with ecom express where the packages are being sent back without even making an effort to deliver the parcels or the customer has to go all the way to the...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Akash Redd
Nov 2, 2020
Report
Copy

My order status is delivered but I didnt got the product or any phon call

Address: Bagepalli ,karnataka ,india

My order status on amazon is delivered but i didnt get my product or any phone call related to it . And the another product is returned without my permission by themselves .and the another product is rescheduled by themselves . Whats this nonsence is going on with this courier faculty in bagepalli Karnataka...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Susheela Kamatagi
Nov 2, 2020
Report
Copy

2023935013 one of myntra order is getting delayed for delivery and executive behavior is mannersless

Address: Tmc building shop no 2, Bailhongal, near mahanthshetti hospital, Bailhongal, Karnataka 591102

AWB#.. [protected] has not yet delivered. And getting delayed everyday and they don't even bother to inform me and neither have manners to talk to customer... They expect me to go and collect from their office.
And when I followed up. They say they are busy will give it as on their people are free and also give the threats going on they won't give any delivery to my home and I have to go and pick it from their office...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Divya Vinesh Kumar
Nov 2, 2020
Report
Copy

Damage parcel

Parcel which we had received was already torn, and the product was missing inside parcle. We have recieved a message that the product had been delivered to us but we got the product next day ....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy

Ecom Express related businesses

Unlimited Dreams Fashions
1
(7)
Dew Solutions
2.5
(2)
Fabledeal Online
2.2
(18)