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Ecom Express Complaints & Reviews

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Updated: Mar 11, 2025
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U
Umendra1
from New Delhi, Delhi
Oct 25, 2014
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Very poor delivery time / still waiting for my product

Address: New Delhi, Delhi

I booked an order ID:[protected] through snapdeal on 16th October 2014 has not yet been delivered till now . since ecom have updated that the Expected Delivery Date was on[protected] at 1.57 PM Order No :SLP[protected], tracking no. :[protected] but the product is still in the shipper's location in Jaipur (shipper's location P/U Date is 22th October 2014 13: 58 ), I called so many time in customer care and but they do not provide me the reason...
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Trushal Sardhara
from Delhi, Delhi
Oct 25, 2014
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delivery issue

Address: Surat, Gujarat

Worst service ever..service executives dont give proper answer..first they said that u will get yr courier on or before 19th october then said on or before 24th october and then said on or before 30th october..what is this?very disappointed. my order id is[protected]...
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agajaved
from Bengaluru, Karnataka
Oct 24, 2014
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Delivered to wrong address

Address: Bangalore, Karnataka

my consignment with tracking number: 20860489, supposed to be delivered at my Bangalore address. but they delivered it to address in Ahmedabad. Amazing service.And hats off to Shopclues for choosing such crap and worst logistics who dont even bother to authenticate the user/address befor delivering the product. Now, since then it has been a month I have been following up with Ecom and Shopclues but have not got any refund or my product....
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Waqar.Haq
from Lucknow, Uttar Pradesh
Oct 24, 2014
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Shipment status "Delivered" on tracking however yet to be delivered

I had a shipment arriving through Ecom express which was supposed to be delivered by 23/10/2014. Not only is the shipment undelivered, the online shipment tracking system shows the package as delivered. Shipment Id: 32187337 Tracking number:[protected]...
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A
abhinavsyal1
from Bengaluru, Karnataka
Oct 24, 2014
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One of the Worst - ECOM EXPRESS

Address: Bangalore, Karnataka

I have the Below Orders : [protected] [protected] [protected] [protected] [protected] [protected] [protected] which should be at my place before 17 Oct 2014 but have not got a single Order(ShopClues.com) Even the second Order which says : [protected] | 15:34:23, BENGALURUUndelivered (Reason Code : 331 - Consignee requested for future delivery[protected] | 11:55:10, BENGALURUShipment sent for Delivery[protected] | 11:55:07, BENGALURUShipment...
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Kiran2092
from Kodungallur, Kerala
Oct 24, 2014
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Ecom express-delaying delivery

Address: Chennai, Tamil Nadu

HI...My order ID:[protected] through snapdeal has not yet been delivered..since ecom have updated that the estimated delevery date was on[protected] but the product is still in the shipper's location, i need the delivery by 26th october(mentioned by the shipper).kindly intimate the status of the the shipment and when the product will be delivered...
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atmanjunath
from Bengaluru, Karnataka
Oct 24, 2014
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Yet to deliver by Ecom

Address: Bangalore, Karnataka

Item I have purchased on Snapdeal ( (Waybill No:[protected] Order No: SLP[protected] on 17.10.2014 has reached Bangalore on 20.10.2014 as per online status of ECOM Express tracking system. The item is yet to deliver to my address. If ECOM is unwilling to deliver, please inform the same by email/phone, so that I can initiate refund procedure with Snapdeal. Thanks....
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sitharap
from Bengaluru, Karnataka
Oct 24, 2014
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Delaying in Delivery

Address: Bangalore, Karnataka

I have ordered for two sarees in snapdeal " Ishin Cotton Multicolor Sarees Hansini" and "Ishin Rust Brown Cotton Saree With Unstitched Blouse" on 8th october 2014. But still now i didt receive my courier.Please do the needful as soon as possible. Please find the order details below: SNAPDEAL ORDER NO. : [protected] Air Waybill No :[protected] Order No. : SLP98426909 Thanks Sithara...
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V
vaithyanathan s
from Bengaluru, Karnataka
Oct 24, 2014
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shipment not delevered more than 10 days

Address: Chennai, Tamil Nadu

I bought one headset from shop clues they dispatched on 16-10-14 Awb[protected] Order no 23516953 still I can't get my shipment(more than 10 days. if they send reg.post they will dispatch within 1-2 days. but you got service charge for 92/- and also taking tooo much time.this is very worst delevery....
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U
udayanand
from Lalgudi, Tamil Nadu
Oct 23, 2014
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Shipment delayed by more than one week

I Had ordered a mobile phone through Snapdeal.com The seller had shipped the item through e com express via Waybill no:[protected] on 11/10/14 I am very much surprised to know that they didn't deliver till 23/10/14 I had been contacting their customer care from 19/10/14 for my package The package had been in Delhi hub till 20/10/14 Their customer care said that i shall receive the package on 22/10/14 But when i contacteed them today...
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A
Arun Kumar Sanklecha
from Mumbai, Maharashtra
Oct 23, 2014
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If you cant promise to deliver on time please stop accepting new packages

Address: Chennai, Tamil Nadu

Dear sirs, I have been a frequent purchaser from shop clues and flip kart, most of the packages are sent through Ecom express. A package sent on 17 Oct from Delhi to Chennai is still 23 Oct in Delhi and the status is in transit awb number[protected]. This is not the one and only time this has happened almost every time they take a week to ten days to deliver small packages . I think if they cant handle the packages they should stop accepting...
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Taha sultan
from Hyderabad, Telangana
Oct 22, 2014
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Not receiving the delivery after commencement of given date.

Address: Hyderabad, Andhra Pradesh

Airway bill No.[protected]. Order No.SLP89359944. Product Name:(Sony headphones). I have booked my order on (Snap deal) i.e(30/9/2014)and it is received by Ecom express on (1/10/2014) and again it was updated by Ecom express on (9/10/2014)so I request you to deliver the product as soon as possible.And now it has given the delivery date (021/10/2014) that has also been finished. Ph No#[protected] Email [protected]@gmail.com...
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Truptendu
from Pune, Maharashtra
Oct 22, 2014
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Very poor service and they still not delivering the product in spite of having it with them

Address: Gurgaon, Haryana

My waybill#[protected] is with Ecom Express Delhi branch since couple of days and I have called many times to their customer service. Everyone says yes we have escalated and getting this done on priority and after that it is the same story. That the backend team has to do this and there is no way that they can communicate with them to work in this, but I have to live with problem that they are not able to deliver the package. There is no management...
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Irshad Siddiqui
from Deoria, Uttar Pradesh
Oct 21, 2014
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Still my product is not deliver and ccare not pick my call

Address: Mumbai City, Maharashtra

Hi, I regret to inform you that i purchased headphone from Snapdeal on 15th Otc 2014 and delivery time is 21st oct but still i did not get my product when i track my product i saw only dispatch time and when i call to Snapdeal she gives me ecomexpress no i call till 15 minutes but they can not receive my call as i am new customer on Snapdeal my experience is worst on Snapdeal especially courier service I have purchased many things from...
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P
PingBanoj
Oct 21, 2014
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BagItToday Order no 34044928 not yet been delivered

Address: Bangalore, Karnataka

Bagittoday order number[protected] Destined to: BANOJ KUMAR KARAN, TF6, LOTUS KREST PHASE 3 APARTMENTS, GREENDOMAIN LAYOUT, GRAPHITE INDIA MAIN ROAD, BROOKEFILED, NEXT TO RMZ BUILDINGS Consignment Number[protected] Transporter Name - ECOM Dispatch Date - Oct 8, 2014 HAS NOT YET BEEN DELIVERED....
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simplesanju
from Noida, Uttar Pradesh
Oct 21, 2014
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waiting my order

Address: Hyderabad, Andhra Pradesh

Hi Team, My two orders are pending on your side. 1) Order Number:[protected]Shopclue Dealer) 2) Order number :[protected] Both are for Diwali purpose if I will not receive before Diwali then no worth for me. So please do needful to complete my order. Send my parcel ASAP. Thanks Sanju Pal...
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Hariprasath145
from Mumbai, Maharashtra
Oct 21, 2014
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Did not notice the place and information about the product

Address: Theni, Tamil Nadu

Shipment Details Air Waybill No. Order No. Weight Collectable Value Origin Destination Shipper Consignee P/U Date Status Updated On Reason Code [protected] SLP[protected] 7.52 0.0 DELHI-OKP THENI TNI JASPER INFOTECH PRIVATE LIMITED - 92006 Vazhavanthan [protected] Shipment in Transit [protected] | 13:59:19 . These few details only they had noticed. Ecom express is worst courier service. They did not deliver the product yet. They had noticed...
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Gireeja
from Mumbai, Maharashtra
Oct 21, 2014
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Reference NO. 110253711 Product Rinnovare Spin Mop

Address: Mumbai City, Maharashtra

Have ordered Rinnovare Spin Mop through Groupon website and the product has been delivered through ecom express. Since last 5 days it is showing in transit only and not able to find out when it will actually get delivered. Whenever trying the customer care number it is either busy / not able to connect. And the website is always down till 2 pm / 3 pm. So cannot actually trace the status of shipment. Kindly help...
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vyandhi
from Mumbai, Maharashtra
Oct 21, 2014
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did not delivered my canon Eos 1200D with 18-55mmlens

Address: Visakhapatnam, Andhra Pradesh

sir, we have order Eos 1200D with 18-55mm lens of snapdeal and the order No:[protected].we had booked the camera on 11th october 2014.expected date of delivery is on 15th october 2014.but till now we didnot got the camera.please give me the phno:...
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rohini routal
from Ahmedabad, Gujarat
Oct 21, 2014
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not received items

Address: Anand, Gujarat

way bill[protected],[protected],[protected] order no. SPL[protected], SPL[protected], SPL[protected] i have not received above mentioned items Please instruct the delivery man to contact me on my (M) no. [protected] I will make arrangement to receive the items at home...
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