Claimed

Ecom Express Complaints & Reviews

1.8
Updated: Mar 11, 2025
Complaints 6459
Resolved
1266
Unresolved
5193
Contacts

File a complaint to Ecom Express

Having problems with Ecom Express?

File a complaint and get it resolved by Ecom Express customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Ecom Express reviews & complaints page 163

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
L
Lidiya N Das
Nov 25, 2020
Report
Copy

Not able to contact

My parcel is held at vadakara hub since 3 days. I got a call ystda. Unfortunatly couldnt attend. But i am unable to call them back. It is a computer initiated call. And when i entered the pin, they say it is wrong. I want my parcel to be deliverd ASAP....
Helpful
Found this helpful?
1 Comment
Report
Copy
B
Beemah Choudhury
from Powai, Maharashtra
Nov 24, 2020
Report
Copy

Products are delayed and lost

Address: Fulertal lakhipur, Cachar. Assam

Ecom Express Lakhipur are not providing proper services. Our products are either cancelled or stuck reaching there. Please do resolve this issue. So many customers have the same problems so please help...
Helpful
Found this helpful?
Write a comment
Report
Copy
Address: The company is located in India
Website: Ecom express

The product was a waste of money ..I t was shown different in online and had a bad condition.....
Helpful
Found this helpful?
1 Comment
Report
Copy
Hi Team,

This order is not received and got the delivery message (below message). Please look into this and deliver my order.
Message : Your BIWORLDWIDE.CO AwB [protected] is delivered to MANOJRAVU. Click to give feedback http://ecxp.in/?q=[protected]

Thanks,
Manoj,
+91-[protected]....
Helpful
Found this helpful?
Write a comment
Report
Copy
K
kavita lingnur
Nov 23, 2020
Report
Copy

Complain about delayed my order

Address: Mudhol, Bagalkot District

Hi, I'm very disappointed with ecom express always delayed my products to order this is not first please deliver my products at correct time...
Helpful
Found this helpful?
1 Comment
Report
Copy
S
Shakir Sheikh
Nov 22, 2020
Report
Copy

Not delivering me my parcel .

Address: Rajsamand kankroli

A man named ratan bagora at Ecom office rajsamand was not delivering my parcel from last three days ....
Helpful
Found this helpful?
1 Comment
Report
Copy
J
Jayakrishnan kondukuzhi
Nov 21, 2020
Report
Copy

Courier partner

Very disappointing service from courier partner.they hold the product, they do not make any updates, we cant call they all numbers are not in use....
Helpful
Found this helpful?
1 Comment
Report
Copy
S
Sahil Dudhane
Nov 21, 2020
Report
Copy

This Product was damaged

Address: At. post chambharkhind, Mahad Raigad

This product was not good, Company Color changed ....
Helpful
Found this helpful?
1 Comment
Report
Copy
D
Darshan698
Nov 21, 2020
Report
Copy

Pickup reschedule from past 3-4 days

I ordered an item from Myntra and on Myntra app it shows product is shipped. But when I tracked my product on ecom express website its Showing pickup reschedule from past 4 days.please look into it....
Helpful
Found this helpful?
1 Comment
Report
Copy
I ordered two items on the Myntra on 12th Nov, on 14th Nov in myntra site it showed 'item is shipped' with AWB number: [protected]; [protected], but while checking on Ecom Express site it shows pickup reschedule from 14th Nov to 20th Nov and no movement, usually it takes 3 to 4 days for delivery of an item. Please resolve the issue as the earliest....
Helpful
Found this helpful?
1 Comment
Report
Copy
Address: Near Petrol Pump, Rangpo Sikkim . 737132

I ordered aproduct from pantloom.com. they selected ecom a worst courier service . I received a message AWB no [protected] is out for delivery by Ph:[protected] PIN [protected] by ECOM EX On 09/11/2020 they didn't call but i personally visited 10 times but they didn't delivered it to me. Today they had finally said that order is returned.
Now what about my physical and mental harrasment and the produst i was waiting for. Now i am goint...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
M
Monty@89
Nov 20, 2020
Report
Copy

Ecom service is worst in our town

AWB NO :-[protected]
I ORDER AN ITEM ON FIRSTCRY.COMWHICH IS GOING TO DELIVER BY ECOM SERVICE PARTNER (in Sri DUNGARGARH, 331803 BIKANER. Rajasthan) I called him when he is going to deliver the parcel but he said in the evening .in the evening he call me to deliver nd I give him the proper location . He know the ADRESS also, he then send message he don’t find ADRESS, the deliver boy of ECOM express is a liar and not want to do his...
Helpful
Found this helpful?
1 Comment
Report
Copy
A
Amish Mishra
Nov 20, 2020
Report
Copy

Product shipment delayed

Website: zoomin via ecom express

I placed an order over zoomin to give a gift to near one and at the time of placing the order, it showed the estimated time of delivery from 20-23 November but now they rescheduled the delivery and still, the product has not been dispatched yet. My zoom-in order id is ZO[protected] and my ecom express tracking id is [protected]. Kindly help....
Helpful
Found this helpful?
1 Comment
Report
Copy
N
Nazreen Hassan
from Powai, Maharashtra
Nov 20, 2020
Report
Copy

Product not delivered but status showing delivered

Product not delivered iam calling to courier for the past 1 month but no one is responding such a fraud...
Helpful
Found this helpful?
1 Comment
Report
Copy
C
Cherrybird143
from Powai, Maharashtra
Nov 20, 2020
Report
Copy

Return pickup related

Address: Anandapur,keonjhar,pin758021,odisha

I got the return idbefore6 days.no one contact me.no one came to pickup my order.after 6 days my pickup cancelled due to not visited in my address. I'm every month they deliver 1 -2 product in my address. Then how can they wrote that they couldn't reach in my address.my pickup id-[protected]
[protected]...
Helpful
Found this helpful?
1 Comment
Report
Copy
S
Santosh202020
Nov 20, 2020
Report
Copy

Claiming extra amount for door delivery

Address: Post office, Ambadola

A product was ordered in Amazon. The product has been arrived at the local ECom office. The courier boy called me and told to collect the parcel from their office which is about 25 Kms away from my residence. When I asked him to make it door delivery, he is asking for extra Rs.40/- which is unfair and illegal practice. I want the product to be delivered at my home....
Helpful
Found this helpful?
1 Comment
Report
Copy
S
SandeepK22
Nov 19, 2020
Report
Copy

Product Not Received/Delivered

We are writing this to you regarding non-delivery of item from Ajio shopping site (ECOM Express Carrier).
We received the invoice but we have not received the item we ordered and we had made payment through credit card during the time of placing the order.

Ajio Order ID: FL[protected]
ECOM Express Carrier AWB Number: [protected]

We checked with family members and neighbors if any parcel is received...
Helpful
Found this helpful?
1 Comment
Report
Copy
N
Neela Patnala
from Bengaluru, Karnataka
Nov 19, 2020
Report
Copy

Product not delivered and status updated as incomplete address.

Product ordered from Amazon Tracking ID: [protected] not delivered and status updated as incomplete address. To the same address, Amazon delivery persons are delivering the parcels, why is Ecom unable to ???. Top of it, I haven't received any call from the delivery agent to confirm/ get directions of my address....
Helpful
Found this helpful?
Write a comment
Report
Copy
I am Fully disappointed because my delivery boy took extra money 322rs October 18 2020 I rised compliant that day only but still now I didn't get money
I ordered book 670rs I given attached ment below I called so many times around 20 times my Main balance getting low...
Helpful
Found this helpful?
2 Comments
Report
Copy
A
Ardhra P Nived
Nov 19, 2020
Report
Copy

My Myntra product

My product is out for delivery on 16th November 2020
And i got call from agent on morning same day.
But hé didn’t deliver my order till now. It has been 3 days already. Where is my item? I want to register a complaint...
Helpful
Found this helpful?
1 Comment
Report
Copy

New Member Registration

The following information is hidden from other customers and is only visible to representatives of the company you are complaining about. This step is optional and can be skipped below.

New Member Registration

Already a Consumer Complaints member? Log in now
  •            
    or

New Member Registration

A confirmation email was sent to "".
To confirm your account, please click the link in the message.

If you don't see the email in your Inbox, please check your Spam box.

User Login

Not a member of Consumer Complaints? Register now.
  •            
    or
Loading, please wait...


Your password has been sent to the specified email address. Log in

User Facebook Login

GDPR