Ekta Imports — handheld sewing machine not working

Sir please contact n tell me how n what should i do to operate the machine
Actually usme silai nhi aarhi h...
Pls let me know what to do in this situation as i have already registered a complaint on homeshop
N i call them daily for any help they can provide but everything got in vain... They just tell to wait... That is why i am registering my complaint here... Kindly provide solutions to me... It will be really very helpful for me...
Waiting for your revert...
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