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Electrolux India Complaints & Reviews

www.electrolux.in
2.4
Updated: Mar 5, 2024
Complaints 937
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444
Unresolved
493
Good! Electrolux India values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Electrolux India step up their efforts to fully resolve all complaints 👍
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Refrigerators
Electrolux India

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4
PCB of out side Unit of Electrolux Air Conditioner
2
Malfunctioning and no service support
0
unable to use as no recipe book is given

Electrolux India reviews & complaints page 4

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C
cute bunnies
from Noida, Uttar Pradesh
Apr 25, 2019
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electrolux a.c vendor digi smile stores

Address: 74,PURVA DULI CHAND, BEHIND MANOHAR TALKIES, NEAR BABA LAL MANDIR, GHAZIABAD -201001, Ghaziabad, Uttar Pradesh, 201001

Sirs,

Being a buyer of your prestigious brand I wanted to put my concern in ur knowledge that we have bought 2 A. C of Electrolux
on[protected] from one of your renowned dealer of Ghaziabad "DIGI SMILE STORES", Bazaria whose specifications are these:-
1). ES12M5C-701272
801589
2). ES18M5C-209772
110029
with 2 Stabilizers.
The reason of keeping you aware of all these details...
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P
Pamil Shah
from Rajkot, Gujarat
Apr 16, 2019
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air conditioner repairing /replacement of compressor

Address: Shakti electronics, opp nehrunagar flats, ambawadi , ahmedabad, Ahmedabad, Gujarat

We purchased 1.5 ton 5 star split AC from Shakti E Zone P Ltd on[protected] vide invoice no 22658. Invoice was raised in name of Pamil shah and address is 102, sopan sagar, opp sukhipura garden, new sharda mandir road, paldi, ahmedabad 380007. We were informed that compressor has 5 year warranty. AC is not working since last one month. We contacted at shakti electronics as well as company's customer care. They are just promising but not turning...
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M
moreshwar udawant
from Delhi, Delhi
Apr 16, 2019
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kelvinator ac

Address: 413204

Hi,

I purchased Kelvinator AC couple of years back and its auto restarting every 5 min.

Trust me, I tried connecting with customer care no, email ID, SMS but
Unable to connect with Kelvinator customer care, can you help me out here.

Model - LSJ55.WS1-MDAID
Series No - '[protected]

Please call back to discus on this.

Regards,
Moreshwar Udawant...
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D
Dharmalinga Chaitanya
from Palghat, Kerala
Sep 28, 2019
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complaint regarding refrigerator

Address: Cherlapally, 501301

I have purchased refrigrator on 26.04.2015, with a warrenty period of 5 years on compressor Still i have warrenty period of 1 year but customer care representative said you have to purchace new compressor by paying extram amount and replied as electrolux company not operating.contacted respective dealer even though no use they said customer services are not operating in india.kindly resolve the issue....
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V
Vikas312
from Mumbai, Maharashtra
Apr 14, 2019
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regarding complaint of my ac service

Address: 138/B sidhdivinayak township, new ring road, Bhavnagar, Gujarat, 364002

I have logged complaint at electrolux. [protected]@pemail.in on 27th march and got reply on 8th april with complaint number ahm[protected] for my ac service but till date neither any call received from technical person not anyone have visited to resolve my complaint, this is the way electrolux treating customers after 15 days for complaint.

Don't by any product of eletrolux...
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A
Amitsimca
Mar 31, 2019
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kelvinator refrigerator no solution despite many emails and call

Address: 303 1C regal town awadhpuri, 462022

Hi this is fir the second time i am submitting the complaint fir the same issue which is still unresolved despite i was told that issue will be resolved in a very short duration.
Considering my issue not yet resolved despite many mails and follow-ups
I will now go to consumer forum. I further request you to resolve the issue on or before 1st april. Failing which i will register a complaint and cost of new refrigerator and...
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A
Amitsimca
Mar 26, 2019
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kelvinator refrigerator

Address: 303 1 c regal town awadhpuri, 462022

Hi i purchased kelvinator nutricool refrigerator 3 years back, refrigerator stop ped cooling on 5th of march 19 and i registered the complaint for the same . Technician visiter and confirmed that compressor has got damaged and will be replaced in two days time. However this has been 20 days since i am following up for the same but there is no response at all from customer care, your local service centre at bhopal has refused to repair stating...
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D
devang44
from Ahmedabad, Gujarat
Mar 25, 2019
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air condition machine not working at all

Address: D/8/1 Parth Indraprastha tower , Behind Govt. colony , Gurukul drive-in road , vastrapur, 380052

I bought this ac in march 2018. Since than i am having problem. Four times engineer has visited and changed gas into the machine but still ac is not working properly. Lastly i had to pay extra 600 rupees to get the valve changed as executive told that if you wait to get service from company you will not get it.
Still i am facing issue in ac. Lastly i am not getting any support from dealer in ahmedabad "vijay sales" from where i have...
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A
Ali Zeb
Mar 23, 2019
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worst response of representatives

Address: Vadodara, Gujarat, 390002

I called on your no's and found that they are extremely ill-mannered people. The representative came on 22 march 2019, and checked machine but took away it's part and after a day when I called they responded very badly. When I asked about the status of part and when mechanic will be available, I was told that he won't run away to another country, and I am not sure whether your representatives are trailed to talk properly or not but by this...
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U
udaykanthsetti
from Eluru, Andhra Pradesh
Mar 22, 2019
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washing machine problem from last 3 months and nobody is responding

Address: Krishna, Andhra Pradesh, 520007

Hi,
Greetings,
We as a family are pride customers for lg.
All our tv's, washing machines & refrigerators are lg products.
Unfortunately or fortunately my office in vijayawada is beside your electrolux office in 2016and i have a plan of buying a washing machine and as usual my parents and all my family members recommended me to go for lg and during some discussion in my office they told me about electrolux and...
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S
sr2021
Mar 11, 2019
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electrolux refrigerator

I've a electrolux 190ltrs refrigerator that i bought 2 years ago, but its compressor got damaged. Since, it is under warranty, i registered my complaint for the same, demanding a new compressor. I registered my complaint on 17th january 2019 and have been exhaustively asking around for the same. I've tried calling the customer care centers and they just keep ignoring my regular calls. They give phone numbers of the asi's that are not even...
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B
Balaguru R
from Bengaluru, Karnataka
Feb 24, 2019
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refrigerator service

Address: C-109, fortuna white wings, 1st main Talacauvery layout, basavanagar. Bangalore - 37, 560037

Hi,

There is a problem with the refrigerator, there is no cooling in the refrigerator except for the freezer.
The freezer seems to be working.
Refrigerator details
Make: electrolux.
Serial#: 54402936
Model: erl 285ff
Details: double door.
Request service from only electrolux / authorized service technicians only.

Address:
C-109, fortuna white wings, 1st...
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G
Gopal Jha
Feb 7, 2019
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1 review gopal jha on feb 7, 2019 submit a complaint

Address: 560076

Electrolux india — re: refrigerator is not working just 2months back purchased[protected]

1 review
Gopal jha on feb 7, 2019 submit a complaint
This is to bring to your notice regarding the complaint which i have lodged, after my refrigerator failed to work properly. I had lodged a complaint on 02 nd feb, 2019, the service boy turned a few days later, however his work did not fulfill the need. My refrigerator...
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G
Gopal Jha
Feb 7, 2019
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re: refrigerator is not working just 2 months back purchased 8294322102

Address: 560076

This is to bring to your notice regarding the complaint which i have lodged, after my refrigerator failed to work properly. I had lodged a complaint on 02 nd feb, 2019, the service boy turned a few days later, however his work did not fulfill the need. My refrigerator is still not in working condition inspite of me paying all the charges for the service. I hereby, request you to check out all the above details and restore my refrigerator...
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A
asha bhagat
from Angamali, Kerala
Feb 7, 2019
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washing machine dead

Address: Ranchi, Jharkhand, 835217

I lodged a complaint in the customer care toll free number on 29th november 2018. Mechanic visited my house and checked the machine and inform that one of the part of the machine is defective and needs replacement. He talked to his authorities in front of me and told that the defective part is not available in the guarantee service and it will take fifteen days for replacement. Then i contacted several times the customer care toll free number...
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S
sujemail
from Virudunagar, Tamil Nadu
Jan 22, 2019
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washing machine top load 7kg not working.

Address: 626101
Website: consumper complain.in

22.01.19 Today Switch on my Electrolux Top Load Fully Automatic washing Machine 7Kg not working (ET70ENERM). Power supply in EB board is correct, but washing machine switch on/off not get power supply. Now washing machine not working condition of power supply.Please rectify my problem. My address A.Sundar, 23/E-3, Anbu Nagar, Aruppukottai, Virudhunagar District. Tamil Nadu. Pin 626 101....
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K
Ko daks
from Gurgaon, Haryana
Dec 26, 2018
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awaiting to get my led repaired

Address: Solan, Himachal Pradesh, 173205

Awaiting to get my led of videocon repaired since 15 dec 2018. The expected date of visit was 18 dec but no when has come till date. While enquired the engineer has given the excuse that company has been closed and spare part us not available. Still thinking why i have taken this amc... Plz guys don't fall prey to amc, s of such kind of companies....
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C
Customer12121
from Noida, Uttar Pradesh
Dec 7, 2018
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microwave needs repair.

Electrolux complaint number: del[protected]

I purchased electrolux microwave thinking that it is a good brand... Anyway, it stopped heating.. I raised the complaint about 5 months back... But neither electrolux nor tek care people are not ready to do the repair.

They are giving random excuses & abuses... Which i have recording of.

The product is in warranty, so it is the duty of electrolux to do...
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S
Sital12345
from Kolkata, West Bengal
Nov 26, 2018
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microwave/ complain id kol1311180019

Address: Kolkata, West Bengal, 700037

Respected Sir/Madam,

I am writing this mail to bring to your notice the lapse in your after sale service. On 10.10.18 I called the customer care and registered a complain regarding my Electrolux microwave not working. The technician visited on 10.10.18 and I paid him rs 350 the visiting charges. He told he will come post 26oct and fix the problem.

I waited for him for few more days and today I again registered...
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E
er.ravikukreja86
Nov 7, 2018
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my washing machine call not attended

Address: Sonipat, Haryana, 131101
Website: electrolux.in

Meri washing machine 3 mahine se khraab padi hai or warranty main hai, maine 11 august ko iski call likhai thi, 12 taarik ko engineer aaya, usne kaha koi spare part chahiye, 11 august ke baad na koi spare part aaya na hi engineer vapis aaya, tabse hmari machine band pdi hai, sabhi bade seniors ko be phone kar lia koi phone nhi uta tha.

Complain no gur[protected]
Registered mobile no [protected]...
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