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Electrolux India Complaints & Reviews

www.electrolux.in
2.4
Updated: Mar 5, 2024
Complaints 937
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444
Unresolved
493
Good! Electrolux India values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Electrolux India step up their efforts to fully resolve all complaints 👍
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4
PCB of out side Unit of Electrolux Air Conditioner
2
Malfunctioning and no service support
0
unable to use as no recipe book is given

Electrolux India reviews & complaints page 8

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M
Mazhar Furniturewala
from Mumbai, Maharashtra
Oct 19, 2017
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1 ton split air conditioner

Address: Mumbai City, Maharashtra, 400026

Dear sir,

Kindly find attached a video clip taken by me of the brand new electrolux ac fitted in my bedroom in the first week of june 2017.

As you will see, water is dripping from the front vent panel already, it's been hardly 4 months.

It has caused extensive damages to my walls (See video), and i would request you to kindly depute a responsible surveyor to ascertain the extent of damage and...
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N
normie
Oct 16, 2017
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frigidaire range/

Address: 11365

The control board of my range broke, i called electrolux for a repair service. Upon their recommendation, i called rods tv &appliance in riverbed, new york for an appt. The service came to my home removed broken control board, which incidentally does not allow for using my oven, which by now has been broken for over one yr.
Anyway, rods never returned the control board, which was to be send out of repair, since electrolux does not...
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V
vasantgoray
from Mumbai, Maharashtra
Oct 16, 2017
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washing machine-replacement

Address: 400604

I had bought a washine machine elita plus in dec.2015 which is still under warranty. On my complaint i was given the phone nos. Of the following persons

Sandeep salaskar
Sashikant jhadav
Nandakishore hakim and
Nitin ithape
However the last three person were allways not reachable. Once i got nandakishore hakim on linewho said he has nothing to do with the matter. Nitin ithape could not be reached...
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V
vasant goray
from Mumbai, Maharashtra
Oct 10, 2017
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washing machine - top loading

I had made a complaint in june 2017 regarding malfunction of the washing machine. A technician attended the machine and stated that certain part has to be replaced. Subsequently, he submitted that the said part is not available and machine has to be replaced and for that order is being placed to aurangabad factory. He gave several dates, but the machine never came. I had called sandeep salaskar on [protected] who asked us to call sashikant...
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A
ankita002
from Hyderabad, Telangana
Oct 6, 2017
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washing machine service support

Address: Hyderabad, Andhra Pradesh, 500032

We purchased an electrolux washing machine in 2015. About two months back it stopped working. We got it fixed by the electrolux service center. They took a lot of time citing that the parts take time to arrive from pune. The whole process took about a month. Shortly after that the machine stopped working again. I have been lodging complaints and calling them up but haven't been receiving prompt support. They themselves said that servicing...
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S
sarah chougle
from Mumbai, Maharashtra
Oct 5, 2017
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worst service

It's been just 7 months since i've purchased the a. C. And now there is water coming in from the ac. On complaining the response message is quick but action taken against the same takes days. Moreover the technician has no idea of what's wrong.. After doing the second complaint there is this lady operator who is very rood. I mean what r u sitting at desk for? Bad service. Untrained technicians. Disappointed....
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S
Sagarj888
from Mumbai, Maharashtra
Oct 4, 2017
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complaint pending from 16.08.2017

Address: Thane, Maharashtra, 42123

Very bad service from electrolux, i really fed up by there service, not even fear of consumer court, telling me do whatever you want. My complain no.: tha[protected], my complaint is pending from 16.08.2017 and not get resolved yet, the customer care executive not give satisfactory answer and disconnects my calls and also from service center i do not get any reply they tell me they do not have any 25l microwave oven for your kind information...
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B
bindujain171
from Varanasi, Uttar Pradesh
Sep 30, 2017
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refrigerator not repaired after several complaints

Address: Mumbai City, Maharashtra, 400006

Since 2 months we have complaints regarding refrigerator they have send service people which spoiled my running refrigerator also and till date have complained several time but no response they have taken money also and now they are sending us wrong sms to us that my house was locked so couldn't attend the company have given service contract to cheaters and company making money so after sale service they should close down indian operation...
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Zahid Gafur Dhafrani Dhafrani
from Ahmedabad, Gujarat
Sep 27, 2017
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electrolux washing machine

Address: Kutch, Gujarat, 370201
Website: No

Hi sir i am very much sorry to say i had very bad experience purchasing of electrolux washing machine from day one i was getting problems till date i am facing it in just 7 months of time it had been repaired there time still problems has not been shortout all the equipment are not working even pump is not working properly all items are in bad condition even person came for repair he also told it is company fault i need the solution
Zahid...
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V
vivekpawar
from Mumbai, Maharashtra
Sep 19, 2017
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ac problem

Address: Mumbai City, Maharashtra, 400088
Website: www.electrolux.in

Purchased electrolux 1.5 t split ac one year back (April 2016) from vijay sales chembur, as soon as the warranty period got over the gas leaked and i was told an expense of 7000 towards repair. (In sept 2017)
Is this what is expected of a one year old ac??
Indeed very disappointed about the product i purchased!!
I request a refund for the product i have purchased...
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P
pachhu1985@gmail.com
from Bengaluru, Karnataka
Sep 18, 2017
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I'm complaining of poor service of electrolux.

Address: Jamnagar, Gujarat, 361142

I have purchased electrolux 6.2kg top load washing machine on dated 24th apr'2016 through flipkart, till now it is being repaired 8 nos of times in span of last 1.5 years (Currently machine is under warranty). Basic problem of the machine is remained same till now since the first complaint.
Eventually i fed with the machine as well as the service of electrolux in my area (Jamnagar) in these last 1.5 years by repetitive repairs, also...
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D
davidap
from Ahmedabad, Gujarat
Sep 15, 2017
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microwave oven repair

Address: 411007

On 13 sep i placed complaint for replacement of handle that had broken. I was given complaint number pun[protected]. Today the service person visited. He refitted the old broken handle with larger screws.

This is temporary fix. The plastic holding the screws is cracked and will not hold. When i insisted on a new handle service person said he would have to place an order and it would take 10 days. He insisted on payment of service...
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S
Sohum Lal
from Mumbai, Maharashtra
Sep 8, 2017
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complaining about faulty ac and faulty repairs by service centers

Address: 400064

This is complain about my new ac bought in march which has been not been repaired for the second time after the first time was not repaired correctly. There has been a delay for 10 days to provide proper services by svc service center and mr nawab. On repeatedly calling the said service center i am still to get service and repairs. My complain to the customer care was also dealt very casually with the phone rep laughing at my anguish. Shame...
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Vinu Vadakkepurakkal
from Bidar, Karnataka
Sep 5, 2017
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I am complaining about poor service.

Address: Malappuram, Kerala, 91

Unfortunately i have bought a washing machine from electrolux from kanankandy sales from valanchery. Dealer. It is not working properly for the last 3weeks. Last week 2boys came to check the machine. They broke the body as they could not unscrew the body. They ran off without solving the problem but spoiled my machine. I called the dealer but they have no interest in service only in sales. I called the service centre but they said they can't...
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S
Saifuddin Pulav
from Bengaluru, Karnataka
Aug 27, 2017
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electrolux washing machine, fabric guard

Address: 395001

I want to know this machine dryer capasiter, what walt capasiter i have to use, because dryer get badged on side wall while start for dryer. Original capasiter value i dont know, by mistake i fix with more walt, so is it possible because of that high walt capasiter it's rotate very fast and banged on side wall. I changed mountings of dryer than also it banged, so i'm curious to know what's problem....
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S
sureshsk258
from Bengaluru, Karnataka
Aug 27, 2017
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electrolux washing machine water outlet problem

Address: 560016
Website: Electrolux

Hi, i'm using fully automatic washing machine. Suddenly water is not getting out during dryer. I have raised the complaint on 6th august 2017. Still now they didn't resolve it. The service guy who came for service totally damaged that spring control and after that he told us that parts is not available and will bring it back in another 2 days. Now almost 2 weeks gone. Still they kept us parts pending. If i call custercare they are also not...
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S
Sansunraj
from Eraniel, Tamil Nadu
Aug 13, 2017
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missing service

We had the misfortune to buy an electrolux washing machine. The installation was done by their authorised service centre quick service centre. We were also conned into taking additional amc. Now after hardly 2 yrs. We find that the service company is now not attending their calls. When we called electrolux the technician they sent wants to change the tub at a cost of rs.3500/-. I asked him about the amc he says tub is not covered. I am not...
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S
Sushul
from Gurgaon, Haryana
Aug 3, 2017
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poor service and overcharged

Address: New Delhi, Delhi, 110085

Hi, would like to inform you that we are facing issues with Electrolux split AC. We called engineer thrice in last 4 months as water was leaking and ice forming in the ac. We spent 10726 rupees in the last 4 months. THE AC PROBLEM IS YET NOT RESOLVED. We have called the engineer again & we need to pay him for the visitining charges too. The Engineer who visited was from Srishti Enterprises and they said that they have changed the coyal and...
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A
Ambica Kumari
from Silchar, Assam
Aug 3, 2017
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microwave magnetron change

Address: 788003

I have registered complain about my microwave on 8 july and after so many days technician came and said magnetron is not working need to replace for this you have to pay 2500 i told magnetron is in warranty for three years and its been only one year, but he totally denied and took visit charge for nothing doing as he just opened and close and from then i am just mailing to your customer care calling but mr hrishikesh mahanta from silchar...
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Gobind Ram Aggarwal
from Gurgaon, Haryana
Jul 27, 2017
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microwave oven amc taken but service not provided

Address: Faridabad, Haryana, 121003

Respected sir,

I have microwave oven purchased your branded company, at purchased. Time i have taken amc, i have logged complaint your tell free no [protected] gur[protected]dt24/07/2017, engg come to my house, i show the bill and amc, in amc clear mention ft 01/06/2014 to 01/06/20018, and i have paid rs 2050for amc, one year warranty+ 3 year,

Engg telling me your warranty is not punch in our card, it is customer...
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