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Electrolux India Complaints & Reviews

www.electrolux.in

2.4

Updated: Mar 5, 2024

Complaints 937

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444

Unresolved

493

Good! Electrolux India values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Electrolux India step up their efforts to fully resolve all complaints 👍

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Not giving service for my ac

Refrigerator Not Cooling

regarding issue facing on complaint number coc0407180209

Most useful reviews

PCB of out side Unit of Electrolux Air Conditioner

Malfunctioning and no service support

unable to use as no recipe book is given

Electrolux India reviews & complaints page 5

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Address: 560037

Dear Sir/Team,

I want to lodge a complaint for doing fraud and giving one of the worst service ever had.You simply fool the customer by looting the money from the customer.There is no proper service even after giving so many complaints. Even asking for higher authority interference, they are telling "you do whatever you want".Its been 3 months they took the money from me and just tellling that i will get your money verysoon...

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Address: Bangalore, Karnataka, 560008

My name is Joby Thomas Kurian, I have a Electrolux refrigerator at home, was having a concern wherein the cooling was not effective. I had called the Electolux customer care ([protected]) center who had directed AMS Air cooling system. There was a technician who visited home and replaced a Triple OMP for the fridge
First he put an old one and charged for the same, after insisting he bought a new one and replaced the same. He asked us...

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Address: 50016

Its been since march 1st 2018, the service of micro wave oven has very bad response and the damage occurred by the 3rd party service vendor is one part and yet the service is not yet completed.
March :contact call: [protected] the part is broken
Service person contact details are :[protected] / [protected]
September: kenstar - [protected]
Irresponsible service - the part is with the service person having no idea...

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Address: 560029

I have been complaining on this fridge. Wright from the day i have got from flipkart.
I am not getting an permanent fix for this.
The fridge cool too much and spoil the things which is inside.
I am going to fire a consumer case on this.
I need the fridge to be replace or refund my amount.

Please help me on this.
Issue: the fridge cool and spoil the things inside.
Complain : i have...

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Address: Mumbai City, Maharashtra, 401107

I want to complaint against a customer care executive who firstly didn't gave me proper information and then misbehaved with me.
I wanted to know about Electrolux AC remote functioning but in response she said technician will visit and we have to pay for the visit as the AC was not in warranty.
Then i asked her that i want to talk to her superior. In that she said SHE IS THE BOSS and started talking very rudely and finally...

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Address: Gwalior, Madhya Pradesh, 474001

I would like to inform you that i raised a complen regarding my electrolux washing machine (Complaint id - ind ind[protected]) was not working properly. Technician visit on 28 sept’18 and open some part & closed it & told us machine is repeared, we paid 550 rs for service as it was out of warranty.
We start the machine for same day, again it stop after 10 minutes, then i called to technician to report the issue and ask him to revisit...

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Address: Sambalpur, Odisha, 768005

I would like to inform you that i raised a complen regarding my electrolux ac was not coolling properly. Technician visit and told ac compressor was burn and my ac was in warranty period. Very poor service from electrolux company. And employees behaviour too causal. My complen number is bhu[protected]. I raised complen on 02.09.2018 and till date i have not got any responses from bubaneswar service centre. Kindly helping me regarding my issues....

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Address: Faridabad, Haryana, 121001

I had purchase electrolux microwave oven (20l) trough online from starcj on 23 oct 16 alonwith 5 years warranty. It is working but it is not warming anything. So kindly repair the same for fluent functioning.
My name is mani bhushan and my mobile no is [protected].
Model no of oven is m/o g20m. Rr-cg and pnc no usv2450mhz.
I want to resolved the problem as soon as possible by you....

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Address: 201301

To whom so ever concerned

I have purchased 5 electrolux ac’s in feb 2018.

The service is so bad that after complaints and calls the engineer calls after 2 days and also then has major excuses for not coming in.

I have a request pending since 2 weeks and after repeated calls from electrolux confirming that someone has come and my repeatedly telling them that no one has shown up … still no response.br...

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Address: 403002

I had purchased a electrolux 1 ton 3 star sn33n split air conditioner, i have called and logged a no of times but to no avail no ones bothers to come.

Now after giving up, i called some one else to try and fix it. Apparently the condenser is gone, the ac is approx 3.5 years old, even a fridge comes with 5 year warranty. Could somebody please help me with this.

Awaiting your response.

Regards, br...

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Address: New Delhi, Delhi, 110025

Greetings!!

My uncle mr. Shabab mehdi zaidi, residence of h. No. A-24 gf, okhla vilar, jamia nagar, new delhi - 110025, bought electrolux w/m et62esprm. Fau dated on 02.09.2016 from hariom retail pvt. Ltd. K-44, basement g & ff lajpat nagar-ii n. D. 110024 invoice no. Ln/ri/3981/2016-17.

Sorry to say, having very bad experience with the product & specially with the technical suport team.

Logged-in...

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Address: 713101

I have bought a Electrolux refrigerator, 190 euro silver model EP202LSV- HFB, on 11th March 2018, from Amanda Mela showroom located at Burdwan police line . After one month we saw Colling problem in this refrigerator, we have informed the showroom and they send the technician, as per them the problem is in the compressor, after visiting so many times they are not able to solve the problem, they stop entertaining our complaint, even they are...

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Address: New Delhi, Delhi, 110041

Hi,

I am writing this email to make a complaint about the fridge i bought a week ago. I have made several called the customer care and the person who visit us says it is working fine. Bu the cooling system of this fridge is pathetic.

I have made a big mistake that i bought this fridge. When i called the shop they say that they are not responsible for the goods once sold.

Please help.
br...

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Address: New Delhi, Delhi, 110091

Hello, we have complained about our a/c a month ago because it wasn't cooling. Now it is almost a month the same problem has occurred with icying again. We have tried to contact the a. S refngeration (Siddhatri enclave mohan garden, dwarka mor) but didn't get any positive response to the problem. Kindly consider this problem as urgent and bring out some solution to it.
Regards
Indra kumar...

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Address: Chennai, Tamil Nadu, 600030

Date 7/07/18

The machine automatically switches off after few seconds of running the program

Firstly after your technician visited. Us - he had changed a part for the machine which had drain overflowing problem - but within two weeks the machine now experiencing this problem.

Almost this month itself - we are booking for service and this means again we have to pay for service charge of 500rs as...

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Address: Ernakulam, Kerala

Website: www.electrolux.in

We have purchased Electrolux refrigerator from "Easy Day shopping mall " 4 years back and we got thermal printer Invoice copy for the purchase and 5 Year Warranty card along with the product .Now the issue is the refrigerator was not working due compressor issue, For that i have logged a complaint to Electrolux customer car by calling customer care number and they have register complaint and provided the reference number( COC[protected]).After...

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Address: 122001

We purchased an Electrolux Split A.C ES18Q4I 1.5T 3 star Inverter A.c on 21st October 2017 from Vijay sales sector-29 gurgaon. The A.c is not functioning from may 2018 ( summer time in Gurgaon) after one month usage its been 1.5 months since we are complaining for the service but i guess its falling on deaf ears.
Their service colaborator's some C-point agency has sent a technician who said a part is defective and it needs to be ordered...

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Address: Kolkata, West Bengal, 700064

I got refrigerator with 5 yrs warranty on compressor..within 2 yrs ..the compressor needs replacement. Though the company has all the details of purchase and installation, they will not do any service unless i produce the bill which i have misplaced. I would request immediate assistance as i feel a company of this repute should be more helpful and customer friendly. They should look into ways of helping customer in problem and not find excuses...

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Address: New Delhi, Delhi, 110019

I want to lodge a complaint against service department of Electrolux India. We bought ELECTROLUX SPLIT AC ES18M5C(5 STAR)1.5T SPL- SET on 28th June 2017 from Vijay Sales Kalkaji. Since the cooling was not effective, after a few days a complaint was lodged. The service person who visited our house said the A/C was working fine. Though from our end the problem was not resolved, however we thought it might be fine.
This year also when...

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Address: Ghaziabad, Uttar Pradesh, 201014

I purchased Electrolux spilt AC 1.5 ton 5 star. I am very unhappy with the condition. The AC hardly worked for an year, after that its stopped cooling.It is not working . I tried contacting Electrocute many time, but never get any proper response. Always fake commitments and promises, I hardly get any reply from them. i would never recommend anyone to go for Electrolux, very bad company. Please someone help me to resolve my problem....

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