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Electrolux India Complaints & Reviews

www.electrolux.in

2.4

Updated: Mar 5, 2024

Complaints 937

Resolved

444

Unresolved

493

Good! Electrolux India values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Electrolux India step up their efforts to fully resolve all complaints 👍

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Not giving service for my ac

Refrigerator Not Cooling

regarding issue facing on complaint number coc0407180209

Most useful reviews

PCB of out side Unit of Electrolux Air Conditioner

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Electrolux India reviews & complaints page 6

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Address: Gurgaon, Haryana, 122001

Website: sharan.gaurav@rediffmail.com

Hi, i purchased a microwave oven with grill, model # m/o g20m. Bb-cg from star cj on 13/10/2014 with an offer valid that time for 5 years warrenty on magnetron (Papers attached). Now recently it was not working properly (Heating) hence raised a complaint in customer care by mr. Ravi kumar. An engineer visited my house on 26/06/2018 and replaced switches and magnetron. He charged me rs.2408 (Magnetron rs. 1850 + switches rs. 175 + service...

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Hi, i have been using this fridge for good 13 years and have faced lot of problems with its cooling... By now we must have got each n every part of it either repaired or changed! Now its as good as an almirah! Plz i need coil of this fridge... Plz let me know from where to arrange this! As its electrolux service is pathetic... Once the product is sold they dont give...!!!...

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Address: Patna, Bihar, 800027

As per kind information i am staing at patna., i have purched automatic washing machine from electrolux on 4/4/2016.
I have make complain to customer service no. On 22/06/2016 that water is leaking from my washing machine.
But now a day not a single person has been visited at my home to take care by company side.
So please help me
Regards,
Rajnish kumar
Mo. No.-[protected]...

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Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

This is in reference to the air conditioner i purchased from vijay sales on 13 june 2016. The day the air-conditioner was installed it was in the working mode. But now as i placed the complaint on 17/6/2018 that the room was not at all cool even though we tried to decrease the temperature, so i called your service center and got it checked with the technician on next day and he checked thoroughly and specified a defect in fan motor. He assured...

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Address: Mumbai City, Maharashtra, 400053

I had purchased electrolux 3star inverter a/c last year and the warranty period for the same is for 5years, previous month i had an issue with the a/c gas leakage and i tried to contact electrolux customer service, after making numerous calls to them, they finally arranged a technician to visit at my place, he informed me that a part of my spilt a/c need to be replaced and it will be free of cost as it comes under warranty period, he assured...

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Address: Vadodara, Gujarat, 390007

Hi
I am bhargav thakkar ([protected]). I have a problem with my air conditioner.ac is leaking water from wings. I have also been not given yearly free service after purchase. So also look at it. It is first time i have seen ac is throwing water back from wings. Can u please send a engineer on below address:

203, ramkrishna flat,
26 alkapuri society,
Near c. H. Jewellers,
Alkapuri,
Vadodara...

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Address: Saharanpur, Uttar Pradesh, 247001

I am very disappointed from the electrolux service, has taken a. C of eletrolux just because dealer suggested me a good customer service although there are lots of options available in the market however now i think i made a wrong decision by buying this a. C, its been a year only and i have been calling and calling to customer care again and again as issues in my a. C keep coming and coming. You tell me in this hot season if your customer...

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Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

I purchased electolux ac last year since than it had cooling problem i complained to company for the same many times but nothing had happened, no body is bothered to resolve the issue, last month on 20/5/18 one of the engineer visited and he had taken the some electronic part with him and assured to replace the same tomorrow, since last month i have to live without ac and nobody is bothered to resolve the issue, this is the most horrible...

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Address: Kolkata, West Bengal, 700046

We had bought a washing machine from electrolux on 20/09/2017. The drum of the washing machine was not working after around 4-5 months from the purchase. For this problem, we had lodged a complaint with the customer care on 2/4/2018 with complaint no kol[protected]. After that a company guy came after 3 days and he told us that the drum needs to be replaced. And he had verbally confirmed that the drum will be replaced in one week. After that...

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Hi,
Last 10 days i tried to contact to your customer service center on [protected].
Most of the time they put me on hold till 20 minutes to 40 minutes. Always received a voice that our customers executive was busy on other call, please wait. After 10days of follow up finally contacted today morning and they refuse to receive my ac service request, mr. Gaurav told me that you bought this product on 25th may 2017, now your 1...

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Address: Kolkata, West Bengal, 700046

I had purchased a top loading washine machine six months back which developed a snag. The matter was brought to notice to the cm care dept of electrolux who informed that the drum is to be replced
After one month of continous follow up for the replacement i was told that the drum can be replaced but i would have to pay rs 1400 for the carrying cost even though the machine is within the warranty period.
Have written to the cm...

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Address: New Delhi, Delhi, 110058

I am nitin dhawan, r/o c-3/28, janakpuri, new delhi-110058.
This is in reference to an air conditioner (Es18m5c-altr) bought from ep electronic paradise pvt. Ltd, shop no. 5, dda commercial complex, janakpuri, new delhi-58 ([protected]@yahoo.com) (H. O - 13, vaishali, pitampura, new delhi-110034) vide bill dated 16.06.2016 and invoice numbered jp/r-1638/2016-17 in my name for an amount of rs. 29, 500/-. Bill being attached for...

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Address: Gurdaspur, Punjab, 143516

I am inder preet singh from qadian, punjab india and i am govt. Employee. I bought electrlux ac from mahajan electronics, qadian... But this one is faulted piece... The company repair it many more times but it could not be ok.. Now its cooling problem.. The warranty is one month left.. I visit to the dealer’s shop approximately daily but the owner of the shop where i bough this ac did not give me any good response.....

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Address: 400104

Service person came to house not done anything after service the ac is not working at all and vijaysales goregaon west not responding at all
Realy a pathetic service from electrolux and vijay sales team
Kindly let me know the status as no one us is ready to take action
Unfortunately i will not recommend anyone to go to vijay sales and to buy electolux product

Thanks & regards
Robert chettiar...

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Address: Mumbai City, Maharashtra, 400002

Dear sir / madam,

This is divya nidhish joshi having mobile no registered with my product is [protected]. I have purchased this ac from vijay sales in november. Its just 6 months old and i have complained for second service. 10th may i have lodge complaint due to /no cooling and today is 18th may. No person has here for the service. Kindly look in the matter on priority basis.

Thanks & regards

Divya...

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Address: 403516

To whomsoever it may concern

An official complaint against
Electrolux india goa
Fully automatic washing machine
Service centre goa panaji
Tel : [protected] & [protected]

• for not servicing washing machine well since purchase.
Inspite of generous tips etc on visits etc.
• not extending warranty. Inspite of repeated reminders. Hence, delays caused lapse in extended...

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Address: Bangalore, Karnataka, 560037

Website: www.electrolux.in

I have been trying to reach electrolux for a week now. Sent multiple emails to [protected]@vgmail.in, called multiple times at [protected] (Nobody responds) and [protected] (Says invalid number).
My refrigerator hasn't been working for more than a week now.
As soon as we switch it on, the mcp trips.
I was able to reach [protected] after 1 hour of wait, they sent a mechanic (Registration number: ban[protected]), who told...

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Address: 423107

We had purchased electrolux washing machine on 7th dec 17 from sairaj enterprises shirdi. It stopped working after 8-15 days of purchasing. When contacted the vendor, he replied that the part is not available and we will give it asap. So we waited some days and followed up many times but due to no response from vendor we have filled complained higher authority on 22nd feb 18. But we have not got any response till today. We are completely...

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Address: New Delhi, Delhi, 110042

Dear electrolux team,

We have purchased the electrolux split ac on 27-april-2017 from vijay sales at model town-delhi. My order number is 305-dmt04-17sot39. 1 had called customer care for the service (My s. R. No-del[protected]) and service technician had arrived after 3 days and more than 10 calls of follow ups. Finally the service guy (Mr. Naveen) came for service but he cleaned the dust of indoor unit only. Till that day...

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My ac stopped working and hence i raised a complaint (Ticket# hyd[protected]) with electrolux on 11th march 2018. On 17th their local engineer came and replaced pcb and few other components charging rs 6, 500.00.

However, the ac stopped working the next day after and again after lot of follow-ups, i had to raise another complaint on 29th mar (Ticket# hyd[protected]) regarding that faulty components were installed on my ac by...

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