Submit a Complaint
Claimed

Electrolux India Complaints & Reviews

www.electrolux.in
2.4
Updated: Mar 5, 2024
Complaints 937
Resolved
444
Unresolved
493
Good! Electrolux India values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Electrolux India step up their efforts to fully resolve all complaints 👍
Complaints
Contacts

File a complaint to Electrolux India

Having problems with Electrolux India?

File a complaint and get it resolved by Electrolux India customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Refrigerators
Electrolux India

Recently resolved complaints

View all complaints

Most useful reviews

4
PCB of out side Unit of Electrolux Air Conditioner
2
Malfunctioning and no service support
0
unable to use as no recipe book is given

Electrolux India reviews & complaints page 7

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Susheel Asati
from Mundi, Madhya Pradesh
Apr 30, 2018
Report
Copy

refrigerator not working

Address: Chhatarpur, Madhya Pradesh

Dear sir, i have not been able to work as a reputor. I'm going to have a refinance time jiska modle number is ebe183 / 2012 regarding the repair of refrigerators, please repair them.

Refrigeretor datails: -

Brand: electrolux

Modle / year: ebe183 / 2012

Type: direct cool

Gross volume: 170 l

Storage volum: 166 l

My name; sushil asatibr...
Helpful
Found this helpful?
Write a comment
Report
Copy
V
valsakannan
from Delhi, Delhi
Apr 18, 2018
Report
Copy

fridge - not working. compressor damaged

Dear sir,

I have purchased a fridge on 24 th aug. 2015 from bismi appliance, invoice no. 405921. The same was got malfunctioning around 3 month back and reported to m/s bismi.
Since presently i am at kozhikode, they send technician for checking. After checking the technician claimed informed compressor burned and rs. 500.00 required as the visiting charge. Where i did not paid because compressor is under warranty...
Helpful
Found this helpful?
Write a comment
Report
Copy
K
kamlesh2579
from Mumbai, Maharashtra
Apr 18, 2018
Report
Copy

washing machine not operating

Address: Mirzapur, Uttar Pradesh, 231304

We have purchased washing machine wm-fa6.0 kg sr. No[protected] in 2014. Recently we have faced with dryer system, which is not running. While other system is running ok. Kindly send your service engineer for repair.

Address: sri kant kushwaha
Mo - mochi tola
Chunar, distt - mirzapur
Uttarpradesh-231304
Ph. No-[protected]...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
Arpit Tandel
from Surat, Gujarat
Apr 14, 2018
Report
Copy

a.c is make to much noise even in warranty

Address: Surat, Gujarat, 395009
Website: Electrolux.in

My ac electrolux model number es18m5c/2017. It makes too much noise. The noise is unusual uneven. I was complaint many time in front of technician and he says negatively. I want to repair my ac in underworranty. To much noise produce by outdoor unit and indoor unit. The cooling capacity is also less compare to cheap ac. The noise is like something trapped in ac blower and evaporater....
Helpful
Found this helpful?
1 Comment
Report
Copy
K
Karandeep Kasera
from Haldwani, Uttarakhand
Apr 7, 2018
Report
Copy

service issue - gas refill within the warranty period

Address: New Delhi, Delhi, 110088

Electrolux split ac 1.5 ton gas licked automatically during warranty period and asked for refile with in the warranty period. Their engineer came up to check the things and he was agreed for refile it with in 4 to 5 days, Also, he pitched for extended warranty and we buy the same at Rs. 3040.
Now, after 20 days nobody came up for refile the same despite of our regular followed up with their junior senior or top senior.
One of...
Helpful
Found this helpful?
1 Comment
Report
Copy
A
Aniruddh Chauhan
from Noida, Uttar Pradesh
Apr 1, 2018
Report
Copy

microwave complaint open since 24 oct 2017

Address: 282007

Hello sir

I have bought microwave of electrolux in oct 2015 model no. C28m251bb.

There very small issue, lock of door was damaged, i have complaint no.- agr[protected].
The guy visited and openes the microwave and let it open to come next day.

Since regulatory i am following lot of no and seniors, first they receives calls 1 out of 10 calls and they have no solution for me. They say company...
Helpful
Found this helpful?
1 Comment
Report
Copy
K
krrstudio
from Mumbai, Maharashtra
Mar 21, 2018
Report
Copy

service person is not responding

Address: Mumbai City, Maharashtra, 400071

Dear Sir / Madam,
We have purchase the Electrolux Split AC[protected] from Vijay Sales Chembur.We had called on 25th feb 2018 for the service and service technician had arrived next day & told me that the gas is less due to which the cooling is not there.He told me that he will come next week.
I had call at your customer care and complained.The call was lock on 17th March 2018, BUT after repeated calls TILL TODAY NO ONE HAD...
Helpful
Found this helpful?
Write a comment
Report
Copy
D
dharmesh chandel
from Bithur, Uttar Pradesh
Mar 19, 2018
Report
Copy

worst service from electrolux service centre

Address: New Delhi, Delhi, 110085
Website: electrolux

I have purchased one Electrolux refrigerator single door 150 litre on 19-April-2015 from Om Electronics Rohini, Delhi. I used it almost 2 year Now its compressor not working. I make a complain to the customer care on Friday 16-Mar-18. complain no. is DEL[protected]. After 3 days and more than 20 calls of followups finally the service people came for service. As the refrigerator's compressor is under 5 yrs warranty. it should be changed free...
Helpful
Found this helpful?
1 Comment
Report
Copy
P
parag.sp
from Jamnagar, Gujarat
Feb 25, 2018
Report
Copy

product replacement

Address: Jamnagar, Gujarat, 361005

Dear sir,

I had microwave oven from electrolux i used it only 2 times in one month after that it became faulty i went to your service station at jamnagar (Gujarat) i gave the product them they said we will reply you soon. After one week they said your product is being registered for replacement and you got new product against faulty. And i m waiting for they reply for one month after that i went there they said your complaint...
Helpful
Found this helpful?
1 Comment
Report
Copy
N
Navneet Anu Sharma
from Mumbai, Maharashtra
Feb 24, 2018
Report
Copy

defective washing machine piece sold to me by bennett and co, madurai

Address: Madurai, Tamil Nadu

In 8 months time 5 time washing machine is been repaired and still its not working. Worst part is not getting the response from dealer and as well as from service center. There is a problem in dryer and its not been repaired fully. Never expected a brand like electrolux would provide such a pathetic services. Dealer is also not supporting. There manager is not even picking up the call. I purchased the machine on 09.06.2017 and model no. Is...
Helpful
Found this helpful?
Write a comment
Report
Copy
D
Devansh Mehta
from Vadodara, Gujarat
Feb 22, 2018
Report
Copy

washer issue in washing machine

Address: Ahmedabad, Gujarat

I have complained about my washing machine issue 9 months and from that date I am complaining continuously for the same issue. The authorized person will come to check issue and close the complain without resolving it. I have talked with head of the service department AHMEDABAD he has assured me that my complain will be solved within 15 days although my warranty period has been expired. I have audio recording for the same till date the issue...
Helpful
Found this helpful?
1 Comment
Report
Copy
A
Ashawari Dey
from Gurgaon, Haryana
Feb 21, 2018
Report
Copy

electrolux microwave oven 25 litres

Address: Mumbai City, Maharashtra, 410206

I would like to bring to your notice a recent incident (18th – 21st feb, 2018) when one of the technicians, kailash (Contact no. : [protected]), whom we had called to fix the ‘start’ button on the panel of my electrolux microwave oven (25 litres) said the company normally charges 4000/- to fix the panel on the microwave, however, he can fix it if he caters to it privately at rs.2000/-.

However, basis my conversation with...
Helpful
Found this helpful?
Write a comment
Report
Copy
N
Nazrekar
from Pune, Maharashtra
Jan 23, 2018
Report
Copy

I am complaint about your washing machine

Address: Pune, Maharashtra, 411048

Hi
I am parches electrolux washing machine 1.5 years ago my machine under warranty and now my machine motor not working l am ragistar my complain already your customer care centar 3 months ago but my complaint not resolved service centar staff not received my call last warning not resolved my complaint i am register your complaint cunsumar court my mobile...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
sahnaj
from Agra, Uttar Pradesh
Jan 17, 2018
Report
Copy

electrolux microwave : g20m. bb-cg is not working

Address: 110096

Hi,

This side sahnaj i buy a one electrolux microwave : g20m. Bb-cg in 2015
This is product is in warranty please send any person to solve my problem
My problem is that my microwave is giving sparking and its not working very well.

My microwave no is g20m. Bb-cg
The person who sell name is - sahnaj
The address is c-2 212a n. A. N

Thankyou...
Helpful
Found this helpful?
Write a comment
Report
Copy
R
Ritam Mallick
from Delhi, Delhi
Jan 11, 2018
Report
Copy

electrolux nutrition microwave oven

Address: 110057
Website: www.electrolux.in

Hi, i have an electrolux microwave oven (Purchased in october 2011). About 2 weeks ago accidentally the door latch was broken. I registered a complaint regarding the same in your customer care, the technician provided by your service center was completely clueless about how to open the door in order to replace the door latch, and in the process he broke the plastic covering inside the door. He left the microwave in the same condition, and...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
amolpatil7148
from Raia, Goa
Dec 12, 2017
Resolved
Report
Copy
Resolved

theft of microwave by electrolux service center

Address: Pune, Maharashtra

Respected sir/ madam

I am using electrolux microwave past few years.

Its door lock was broken and hence i contacted electrolux customer care where in they asked me to call on toll free number[protected] and they arranged for technician.
A person named kabir (Mobile number :[protected] visited my home on 23/11/2017 and took the microwave with him for door lock replacement. He informed us that only...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
Abdul Azeem0601
from Hyderabad, Telangana
Dec 6, 2017
Report
Copy

poor service support

Address: Hyderabad, Andhra Pradesh, 500009

Complain in regards to electrolux washing machine, one year old, stopped working, technician informed a part has to be replaced which is under warranty, its been more than 20 days and no response. Calling the manager but that bugger is not responding as well. The whole last week he had informed that the spare part of the machine is coming from somewhere, this week he has stopped responding

Electrolux manager: venkat krishna...
Helpful
Found this helpful?
1 Comment
Report
Copy
A
Ayush Sehgal
from Noida, Uttar Pradesh
Nov 19, 2017
Report
Copy

poor customer experience by ac technician

Address: 122017
Website: www.electrolux.in

I wish to lodge a formal complaint against your technician hashim khan who visited my place to service my ac (1st general service).

The complaint is - the technician was extremely rude to me. When he could not locate my address, he said "i am leaving and will send another engineer", in a very rude manner. I still did not say anything, and went all the way to pick him up on my bike.

This is not the way to behave...
Helpful
Found this helpful?
Write a comment
Report
Copy
B
Bijimon
from Ambala, Haryana
Oct 29, 2017
Report
Copy

no response from customer care.

Address: Ludhiana, Punjab, 141106

Microwave model c27k251. Bb is u/s. Several time tried to contact customar care no response. If any change in c. Care please intimate. Presently staying at ludhiana punjab. Tried to contact company which is located at maharashtra. Pe electonics limited, aurangaba pin 431005 but. No response from the factory users number manu also. Tried to contact zonal office at gurgoan 122001 the result is same....
Helpful
Found this helpful?
Write a comment
Report
Copy
R
Reet Kaur
from Jalandhar, Punjab
Oct 26, 2017
Report
Copy

refrigerator/complaint about technician not turned up

Address: Mohali, Punjab, 140301

I have logged an issue regarding my refrigerator and got an appointment with a technician who has not showed up till now as am waiting since monday.
Everytime i call him he just provide the time for next day today as well am waiting for him since 10.
So now am not going to buy any electrolux product in my life and would recommend the same to my family or friends because of its pathetic customer service....
Helpful
Found this helpful?
2 Comments
Report
Copy

Related businesses

Haier Appliances India
1
(909)
Kelvinator
2.3
(391)
Whirlpool India
3.5
(3580)