Exide Industries Complaints & Reviews

I have bought exide bikerz battery on 16/12/2014. battery type DBI0-12BI5L-B Serial no. M2K4M879624. I bought it from Shree Ram auto spare parts, Vijaynagar Ghaziabad. I gave it to the dealer for repair or replacement. he returned it to me after 1 week saying that it is working properly. but it is working at all. even self is not working. pl. help

Dear sir/madam This is bring to your notice that i have alto car model nov 2010. On sunday 20/12/15 i came back to delhi to ghaziabad when i reach to ghaziabad there is big blast in my car and my small son is sitting there but there is no injury. When i call to mechanic and he check the bonate becuse my car is not started after that blast.He check the battery and battery has blast in the mid cover that is why the car is not started. so i request to change my battery and resolve my problem plese send me the mobile no i will send the photograph of battery. It is reputed company and people believe you so kindly be provide the battery and check the technical fault. other wise i go to consumer court because the battery is never changed it is fitted by maurti company PLs do the need ful Thanks Dr Naveen Kumar Singh m-282, GF-3, Sector12 Pratap Vihar Ghaziabad U.P Mobile no is [protected] Mail id [protected]@abes.ac.in

Dear sir, My self amit kumar jain from saharanpur uttar pradesh pin 247001 .mob :- [protected] I have purchased exide battery model number it5oo dated on 06/05/2012 from RAJA AUTO SHOP, ambala road saharanpur . My battery is weak since last one weak and i have complaint many times to the shoppers but there is no action for this, my battery warranty is 48 month as mentioned in company battery . Kindly do the needful and replaced my battery as soon as possible whether i regret to say that i will go for a consumer court .my mobile number is [protected] . BATTERY IS VERY WEAK, PLZ SOLVE PROBLEM AS SOON AS POSSIBLE, TODAY I CANNOT SUBMIT THE IMAGE OF MY BILL BUT I WILL SEE BILL COPY OF YOUR SERVICE ENGINEER WHRN HE COME.

Dear Sir, I had purchased a EXIDE -XTREME, 12XT5L-B, FACTORY CHAGED on 25.07.2013.The same could not gave life .Now at present I am shifted from my origional place of purchasing the battery and lost the Warranty card. Can you replace the same as the warranty period is on for the same.The battery could not gave the minimum period of life. The details of the battery is as follows:: Name:Prasanta Kumar Naik Battryno:6D35 713592 FACTORY CHARGED 12XT5L-B BATTRY NAME: :EXIDE -XTREME YOUR EARLY REPLY REQUIRED. PRASANTA KUMAR NAIK

Dear Team, past 1month battery innovator is not working completly, no one service repairer not came still now, so many time called your toll free no. no one response about your warranty status, kindly arrange some one for this repair of battery innovator or exchange.. Battery details.. Model:-FIMO-IM 1500. SERIAL NO;-A4C5D028906 4D51. DATE OF PURCHASE:-21/06/2015 PURCHASE OF DEALER:- SRI GIREJA ENTERPRISES DEVADURGA. plese do needful.. Regards, Satish Kumar [protected]

I had contacted Exide for a replacement for a battery, but even after waiting for over a month now, the replacement has not arrived. I have gone to the dealer on multiple occasions, only to be told that the battery has not come. This is the state of service in India!!! Highly frustrated. with the experience!!! ********************************************* Reference claim number: VIS3637564 SrNo: A5e3D023969

Sir i have purchased exide battery on[protected] invared tubular battery under s.no 10434 batch JIND I HAVE complaint exicid under complat no NJNHO[protected] I GO TO SERVICE CENTER WITH BATTERY ON 1ST OCT 2015 AND AFTER SIX DAYS I RACEIVED MY BATTERY AFTER I CHARGE IT AND CHACK BACKUP ITONLY LOSTS FOR 40 MIN I WAS SO DISAPPOINTED THAT I TAKE IT BACK TO SERVICE CENTER UNDER NEW COMPLAINT NO NJNHO[protected] I REQUEST FOR REPLACEMENT OF BATTERY BECAUSE I AM NOT IN A POSITION TO PAY AUTO EXPENSES AS I HAVE ALREADY SPENTRS 1000 THERFORE I REQUST FOR REPLACEMENT OF BATTERY I HOPE YOU CONSIDER MY COMPLAINT

I was purchased Activa Honda Scooter on 2.10.2013 from M/s M.H.Honda, Near J.R.TGhreatre, Kurali Road Ropar. M. No. [protected]. The exide battery was not working properly. I met the M.H. Honda to replace the battery. At last the battery was replaced. The new battery bearing No. M7C4S510089 was inserted in the scooter. Now the battery is totally dead. M/s M.H. Honda and Service Centre of Exide battery, Ropar is not attended. Mr. Aditya Sharma of Chandigarh told me that the warranty is expired i.e. 18 months from the date of purchase i.e. 2.11.2013 where as the changed battery was replaced on 29.9.14 when I went to M.H. Honda Agency for IVth service. Resulntly, the period is only one year I used the battery. From the day one I face problems due to exide battery. Now I want to change to exide battery with new one. It is my humble request. I hope you will consider my rquest, otherwise I will go to the consumer court or local news paper for my this greviances

I SRI LAXMAN CH GORAI resident of Sidhukanu PARK, Bamunara, Durgapur -12 Purchased a Exide Inverter On Apr 2015 vide model no - ECO700 from the dealer 'THE ARUP'S'', Benachity, Durgapur -13 but there is a problem that isno automatic cut out at the time of main power off. SO please take necessary action to solve my problem as early as possible. CONT NO- [protected], [protected]

We have bought a exide invertor battery last year.but our dealer did not give us warranty card.we have 2years warranty.so, please issue the warranty card (or) please we want to exchange the battery as we got problem for that battery.so, kindly exchange the battery. we bought the battery in vizianagaram in A.P.

This is k.bharathi my policy number 02513219 my mobile numbers [protected] they made my policy by wrong commitment that agent name is Vishnu bhairav agent code 60233870 agent mobile number [protected] they side can close my policy according to my wish or in case if any thing happen with account holder amount can be given to nominee account every month rupees 5000/- permonth for 60 months and sum assure given to nominee 2, 50, 000 and in case no risk to policy holder after complete your policy 7, 00, 000+bonus its complete around of 12, 00, 000 given to policy holder I as on same of in case any so i am visited to your chaitanyapuri branch regarding spelling mistake I asked to Vishnu about my policy details in your office they are say no sir this receptions goys are new they are no details know I am given you commitment details as on same to your agreement copy we are not study in high classes so they will cheated me I call to this goy he mobile is not reachable and I take this goy address and I go this Vishnu address he is vacate the house Vishnu is fill the spell mistech form and you go to home spell mistech latter posted to your address its will be 20 days but they did not let me about it they simple said that and I got it when I went to last year in the month of august paying term amount and I asked first details on my policy they are asked about my policy details reception they are say in Vishnu is given you wrong commitment not in this facility's in this policy I say to cancel my policy I had call to customer care they are say sir go to chaitanyapuri branch and talk to branch manager so I meet to branch manager and talk to this in 3 hours they are say wright know Vishnu is leave the job in case branch manager also no details provided me sir you pay this year and you possible closed next year in case branch manager also inform ing me so I pay in last year premium and cancel my policy this year branch manager is say sir you come next year month of august and close your policy and take your money back tell about my premium they said after 3 years my amount will be given to me when I visited to 25 th of august 2015 they showing new movie story say it will not be possible to clear the amount when I meet manager he said he did not know who made this policy between office and employee customer suffering a lout and making fool of customers if I got correct information about policy I could pay amount then and closed it in this year they said to me pay your 2 premiums and close it and loss of you 1 premium amount is this the service making fool and making the money policy every one says I don't know I don't know about it and I observ every time employees change no body is given me write commitment in case in details you telling when I visited in you office because of spell mictech time I will be canceled my policy in my first premium today I call to customer care number[protected] I talk 45 minutes they are say also same I don't know who's to know this details not for loss he is loss for customers he doing to pleasure employees and employees are given wrong commitments for customer care executive sais simple sir you go first and call me I will talk to branch employees and he say I am raise the complaint and I give you complaint number tomorrow its think simple you forget your money please do this matter serious I call to customer care this number [protected] you have recording so please chek my recording hoe to response your customer care goys and he say sir I call after 2 hours and I give complaint number I am not drop the I have recording for your employee first you your recording after I send you my recording please look in to this matter I am say to Exide executive I want 10 to 15 thousand rupees per annum policy he say me sir you don't see premium amount you see benefits of policy and we don't know income proof Vishnu said have broker and vishnu is doing proses of income proof I say to Vishnu my mother salary is 7000 only and Vishnu is created and showing salary details 2 lacks above my mother is say me he of wrong person but he say income proof is compulsory madam but we don't know he is doing income proof above 2 lacks please look this matter and verify to this income proof person I am visited to income proof certificketion he is take a money from me first 24000/- and he not given me any one rupee of me its equal and my policy detail showing me premium 22500/- please I requested to Exide life in case its change of my policy I will do continue to...

Battery back up problem Dear Sir, Since I have purchased the battery (Inva Tubular) from Sri Ganpati Sales, Netajee Road, Below UCO Bank, Deoghar-814112 (Jharkhand) on 19/05/2012, there is acute problem of backup. It hardly gives a few minutes back up then it goes off. I have already lodged complain with the dealer one year back from now and the dealer sent his technician, but still the complaint is unresolved. Since its purchase the water level goes down frequently, which is maintained by me regularly(monthly). It consumes 2 to 3 litres water in every two to three months. I am too much frustrated with your company. Please be kindful enough to look into the matter. Yours faithfully, Ajit Kumar Sinha [protected] Particulars of the battery:- EXIDE INVA TUBULAR IT 500 3PD, SERIAL NO- 018481, DT OF PURCHASE 19/05/2012

Dear Team, I have purchased the Exide Battery for my Vehicle just 2 years back now battery is having some issue and I have raised a complain against the same on 9th July 2015, complain no ::NUPA00006187, Since past 10 days no one has called me up and Customer care is not also helping me to resolve my issue...I asked Grevience for Exide or Escalation Matrix for Exide so that I could escalate the issue no one from Customer care is helping... I request to all of you who read this please dont buy EXIDE company Item specially Battery its a poor product in the market worst service after sale...please don't buy this product... Regards Ashish KUmar

Dear sir I had purchased an Exide battery from MUNNA BATTERY HOUSE, Nokha, Rohtas(Bihar) .The name of battery isExide Inva Master, according to bill S.NO. is35G[protected]jp5G. I purchased it on12 julyl2015, Bill No. 250. I asked for warrenty card for above battery but he refuses and told our Bill is only our warrenty .Also he wrote only 30 month warrenty on bill instead of 36 month warrenty given on product so i think the above product is an duplicate. Please inquire in the matter. Raj kumar

Dear sir, i have working with exide industries limited i have resignation for company 6th may 2015 my joining date company 01/10/2014 . My PF status shows: Claim ID : WBPRB[protected] Status : Claim Form 10C for Withdrawal Benefit AGAINST Member Account No (WBPRB[protected]Rejected. Rejection letter is under dispatch. Claim ID : WBPRB[protected] Status : Claim Form 10C (Withdrawal Benefit/Scheme certificate)for Account No (WBPRB[protected] has been approved. Payment is under process. However, its been in this state for a while. I have not received the amount. Kindly let me know how much longer the process will take. please contact me [protected] Thanks & Regards, Vivek Tiwari Bilaspur CHHATTISGARH [protected]

Dear sir I had purchased an Exide battery from R.K.Enterprises, Rewa (M.P.) .The name of battery is Tube Master, according to bill S.NO. is 1XF[protected]. I had purchased it on 14April2015, Bill No. 4542. I asked for garunty card for above battery he refuses and told our Bill is only our garrunty . so i think the above product is an duplicate. Please inquire in the matter. S.N.Gupta

I HAVE PURCHASED TWO 12 VOLT IT 500 EXIDE INVA TUBULAR BATTERY. S.No. IOE - 05747 & IOE - 07863 DATED ON 20/03/2013 WITH WARRANTY OF 36 MONTHS. I HAD MADE A COMPLAINT TO THE DEALER BHARAT ELECTRIC & BATTERY WORKS IN BAHRAICH DATED ON 28/05/2015. BUT TILL TODAY NO RESPONSE REGARDING SERVICE IS SHOWN BY THE EXIDE BATTERY DEALER. AFTER COMPLAINING AGAIN & AGAIN HE HAS TAKEN THE BATTERY ON 06/06/2015. WE ARE FACING GREAT POWER CUT BECAUSE OF...

I purchased a SR 500 battery serial number 19465/1WD from M/s Chawla Enterprises Allahabad vide cash memo no. 225 dated 7/11/12 with 3 years warranty. Battery deteriorated very fast and stopped giving backup since the beginning of this summer. A complaint was booked on phone against complaint no. NUTH[protected] dated 21/5/15. We tried to approach Exide on toll free number several times since then. But toll free number did not respond. Several emails were sent at [protected]@exide.co.in requesting them to look into the matter. After several reminders Exide service engineer visited and identified that battery is working at only 3% of its capacity vide his daily job sheet no. 382 dated 1/6/15. He informed us that he will replace the battery. But since then, there is no further action. After several reminders we received a call on Thursday 4/6/15 that the battery will be replaced on Friday on 5/6/15. But till the evening of Saturday 6/5/15 no body turned up. We are living without a single minute back from the battery from last 17 days. There is no point getting replacement after summer is over. What is the meaning of warranty if we can not get replacement after 17 days of complaint. I am left with no option but to lodge this complaint. Anticipating a prompt action.

My few year old replaced battery was exploded while i was sleeping, and luckily no one was injured but still what if this explosion would lead to some serious trouble? I just want to know how can i have a proper grievance on this case. If possible i would like to have an repair of the battery and look after what caused this trouble.

Respected Sir, I want to acknowledge the following genuine points against the rejected claim by Mr Dogra Sales Executive, Jammu Division Jammu. I purchased a Diesel Ritz Battery of my car from Chandigarh in the month of Jan 2014; the Battery has a warranty of 18 months and a Pro Ratta Warranty of 24 months. I was not satisfied with its performance for I had paid 2 to 3visits to the authorized Service Centre of Jammu and Kashmir due to its inefficiency. Though it is a maintenance free battery yet I had to fill battery water before I went for long journeys oblivious of the fact that this battery was continuously leaking from the base for the last one year. This led to rusting of its base plate which eventually damaged it. On returning home after a long journey I was astonished to detect a leakage in the bonnet thinking it to be water leaking from the radiator. I rushed to Peaks Maruti Workshop where after inspection it was told by DGM, Mr. Rajeev that this leakage was from the Base of the Battery not from the Radiator. Due to my Good will he deputed a driver to carry it to Authorized Service Centre Gangyal as the battery was under the Warranty period. I took the Battery to the Service Centre Gangyal. It was told by Mr.Dogra that the Exide India limited does not cover the accidental damage to the outer covering of the Battery which was totally unjustified as this was not the case of accident. No modification has been done which can be harmful to the battery. My vehicle is of 2009 model and I am following all the regular norms regarding service and care of the said vehicle. He advised me to go for a repair of the outer covering from the junk dealer which was intolerable for me as I had purchased a branded product and it was their responsibility to find solution to my problem. The Registration Certificate (copy ) of my vehicle and the original copy of the warranty Card is lying with Mr Dogra. Please reconsider your decision and replace the battery at the earliest as the same is within the warranty period. I am facing a lot of trouble due to it and my Ritz car is lying defunct. I believe in this brand Exide has always been my first preference. I need a comprehensive solution of the outgoing problem. If your good self is unable to solve my problem, I would request you to give your solutions in writing at the earliest. I[censored]nsatisfied at your end, I may have to move the honourable Consumer court which I am most reluctant to do. So, please solve my problem immediately to prevent any inconvenience to both the parties. I am sure you will pay attention to this problem and act appropriately. Dated -30/05/2015 Thanking You, Yours sincerely, Dr Rajesh Singh Bhau. Oncologist, Directorate Health Services, Jammu