Claimed

Flipkart Complaints & Reviews

www.flipkart.com

2.8

Updated: Dec 9, 2025

Complaints 47068

Resolved

25480

Unresolved

21588

Good! Flipkart values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Flipkart step up their efforts to fully resolve all complaints 👍

Complaints

Contacts

File a complaint to Flipkart

Having problems with Flipkart?

File a complaint and get it resolved by Flipkart customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Mobile Handsets

Flipkart

Flipkart reviews & complaints page 983

Newest

Newest
Most Helpful
Most Popular
Resolved
Contains Photos or Videos
Oldest

Actually i ordered symphony air cooler on 5th may 2020 and three times it has been escalated, and every time they will say we will give update after 1 week and same will be extended. Still no response from seller 'omnitechretail' and flipkar. If they are not ready or in a situation to ship the shipment at least need to reject the order instead of accepting the orders. Same location other customers received the products. Please do the needful at the earliest. Thanks

Order id : od[protected]

Flipkart customer support has been notified about the posted complaint.

View replies

M

Manikumar1425

from Bengaluru, Karnataka

May 21, 2020

Worst service

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Asma mahal, P.o mattool north, Kannur,kerala, 670325

I have order realme buds air product from the flipkart on 19th march and requested to return it on 21th which is cancelled by the company on 13th april due to lack of availability of delivery boys on period of lockdown. They told that they will be providing furthur details. Yet i didn't got any details and when contact now since lockdown slightly cleared and delivery boys are available, they aren't ready to provide return option

+1 photos

Aug 29, 2021

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

May 22, 2020

Flipkart Customer Care's response We will revert on it.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Bengaluru

Website: www.flipkart.com

I have ordered on 20 march, 2020 a samsung s9 during a sale from flipkart before the lockdown initiated. Flipkart have charged me full payment on our credit card but still i haven't received my order until now.
I have been calling their customer service since last 2 months but they always lies to me or doesn't give me clear answer.
The funny thing is that their advisor don't even know the exact reason why the handset in not being delivered and where it has been stuck.
I am been # paying emi from last 2 months and this # flipkart is not solving my issue and not delivery it my phone. I need this to be escalated to the ceo of flipkart kalyan krishnamurthy (Ceo).

Flipkart customer support has been notified about the posted complaint.

May 21, 2020

Updated by Arya Jitesh Received this message,
Flipkart Update: Sorry, the delivery for your Samsung Galaxy S9 (Midnight Black 64 GB) has been delayed due to logistical constraints. Rest assured, we are working with the courier service providers to have the product reach you by 30 May 2020. Thanks for your patience. Regards, Flipkart

Then received email promising that I will receive the order by 30 May 2020.
Why Different answer am I getting from Flipkart you stupid people, I know you guys have been messing up with our order who ordered before the lockdown during a offer which was available on your website.

I am attaching the email which I received in a image.
This Flipkart is just playing with us and not delivering the solution. STUPID FLIPKART SERVICE

Verified Support

May 22, 2020

Flipkart Customer Care's response Hi, Thanks for writing in. We are sorry for the trouble you had to go through. However, we're writing to let you know that the courier service provider has confirmed that the shipment of "Samsung Galaxy S9 (Midnight Black, 64 GB)'' will be delivered to you on or before "30th May 20''. Due to nationwide lockdown because of COVID-19, services have been paused. We are trying our best to serve you as soon as possible. You can expect more updates once it is shipped. You can also check your order status here: http://fkrt.it/bqWLi~NN Now you can track the step-by-step journey of your shipped orders easily through SMS notifications between 9 am and 9 pm. Opt for the 'Subscribe' option on the order details page to get these updates. You can also choose to opt-out later if you like.

May 29, 2020

Updated by Arya Jitesh The tracking details has still not updated on the website
What shall I do?
Just let me know that will I be receiving the my Handset or shall I cancel my order?

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Website: Flipkart.com

I purchased kodak tv on flipkart. I received defected product from flipkart. I raised return within 10 days as per policy. I got a call from kodak and they said they will refund the money.
But after that, flipkart rejected my refund request.

Then, i raised a replacement request and flipkart rejected that too.

I have attached a photo of the defected screen. There are two big black dots on screen.
I want to return this product and want my money back.

Please help. I am very much disturbed.

+1 photos

Aug 9, 2021

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

May 22, 2020

Flipkart Customer Care's response We will revert on it.

Verified Support

Aug 09, 2020

Flipkart Customer Care's response Hi, We are sorry for the trouble caused. We're writing to you about your Kodak 50 4k XPro 124cm (49 inch) Ultra HD (4K) LED Smart TV with order ID OD[protected]. We’d like to let you know that the seller has confirmed that the refund has been completed on 12 Jun 20 and should be reflecting on your account by now.

Payment reference number:[protected]

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I had ordered poco x2 6gb ram 64gb storage from flipkart, seller - truenet commerce on 21st march '20 my delivery date due to lockdown was extended till 30th april'20, then to 15th may '20 then to 29th may'20 and again to 30th may'20. Flipkart is playing games with many of the customers like me. My zone is receiving products from flipkart as my friends and myself have received products from flipkart in the month of may. Flipkart is giving reasons that they are unable to deliver because of lockdown but how come they can deliver other products and mobile phone my friend received in month of may, if so is the reason??? It is strictly illegal to give fake hopes and faiths to the customers and play games with them.
I request to take legal actions against them and to deliver my product as soon as possible as i have already made the payment.
Thank you

+2 photos

Aug 14, 2021

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

May 21, 2020

Updated by Siddhesh_038 Order ID- OD[protected]

Verified Support

May 22, 2020

Flipkart Customer Care's response Hi, Thanks for writing in. We are sorry for the trouble you had to go through. However, we're writing to let you know that the courier service provider has confirmed that the shipment of "POCO X2 (Atlantis Blue, 64 GB)'' will be delivered to you on "30th May 20''. Due to nationwide lockdown because of COVID-19, services have been paused. We are trying our best to serve you as soon as possible. You can expect more updates once it is shipped. You can also check your order status here: http://fkrt.it/bqWLi~NN Now you can track the step-by-step journey of your shipped orders easily through SMS notifications between 9 am and 9 pm. Opt for the 'Subscribe' option on the order details page to get these updates. You can also choose to opt-out later if you like.

May 23, 2020

Updated by Siddhesh_038 Dear Flipkart I would let you know that you are giving the same answer since April 30th and as I have clearly mentioned I and along with my friends are receiving products from Flipkart in my locality. So, how come you can deliever products if your services are paused??? Please stop giving Autobot replies and I would really like to have a genuine reason because all of the Flipkart offices in my locality and the area where my product currently exists are doing operations.

Verified Support

Aug 09, 2020

Flipkart Customer Care's response Hi, Thanks for writing in. We are sorry for the trouble you had to go through. However, we're writing to let you know that the courier service provider has confirmed that the shipment of "POCO X2 (Atlantis Blue, 64 GB)'' was delivered to you on "27 May 20''.Have a nice day!

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I have 2 flipkart accounts:
1. With mobile no [protected]
2. With email id [protected]@gmail.com

For the 1st account email id given is [protected]@gmaik.com (It is by typing mistake, pl note - gmaik.com, which does not exist)

Now, i need to delete the 2nd account (Duplicated mistakenly) & use that email id for the 1st account.
How to do it?
Even after deactivating the 2nd account, i am not able to update email id in 1st account - same error: identifier already in use

Pl help to resolve

Flipkart customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Hi team,

My account has been blocked since 2018 and i’m unable to access it. This was happened by mistake as i haven’t done anything wrong that violates ‘flipkart terms o[censored]ses’.

Please look into this as a top priority by unblocking my account or at least give me a solid reason for this kind of action taken by flipkart. I will be waiting for your response. My registered phone number is [protected]
Thanks.

Flipkart customer support has been notified about the posted complaint.

View replies

R

rupeshmaurya35

Jun 3, 2020

No updates from Flipkart, it seems that they don't get notified or ignoring

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

My order amount rs 1320 till now is not being refund bt in there site they show ur mony refund 26 th march bt no response is to be thre, my. money is not refund yet pls refund my money either i will complaint regarding you at consumer court

+1 photos

May 21, 2020

Updated by Ridhima Talwar my money is refunded yet refund my money 1320

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I ordered LG 1.5 Ton 3 star AC on 11th may and got delivery on 19th may, In the delivery i only got outdoor Unit of AC, Indoor unit of AC was missing since then I have been trying to contact the customer care but unable to contact them, Please Send me Indoor unit of the AC Before Ending the summer season
Order ID :- OD[protected]
Name Ashutosh nigam
[protected]

+1 photos

May 30, 2020

Complaint marked as Resolved

They initiated a refund

Flipkart customer support has been notified about the posted complaint.

May 22, 2020

Updated by Atheist Ashu I applied for a replacement but the date they are giving me to pickup my order is 8th june and then they will send me a replacement which will be approximately delivering to me by 20th june, it will be 1 month procedure which is too long so i want my refund not a Replacement. Kindly update my request and provide me a refund.
I am unable to contact the customer support of flipkart

Verified Support

May 22, 2020

Flipkart Customer Care's response We will revert on it.

Verified Support

May 30, 2020

Flipkart Customer Care's response We will revert on it.

Verified Support

May 30, 2020

Flipkart Customer Care's response Hi, We are sorry for the trouble caused. We're writing to you about your LG 1.5 Ton 3 Star Split Dual Inverter AC - White with order ID OD[protected]. We’d like to let you know that the seller has confirmed that the refund has been completed on 28 May 20 and will be reflecting in your credit card by 09 Jun 20. Please check the previous statement/unbilled transaction of your credit card before reaching out to the bank. You may contact your bank’s customer care using the number mentioned on the back of your card in case you need further assistance. If they are unable to help, you may raise a dispute with the bank's grievance cell.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I have order an product from flipkart on 17th may and i paid online. After successfully the order was placed, i received a message your order has been cancelled by the seller. Now i’m not getting my money back. Today is 21st may as of writing this complaint i haven’t received my money. They deduct money within seconds and when its to refund they keeps on delaying. I dont grow money i need my money back.

+1 photos

Aug 13, 2021

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

May 22, 2020

Flipkart Customer Care's response Hi, We are sorry to let you know that your order OD[protected] was canceled by the seller as they can only fulfill orders for a limited quantity of this item. This is done to make sure that all customers have an equal opportunity to buy the item on Flipkart. However, the seller has confirmed that the refund has been completed on 17 May 20 and will be reflecting in your account by 26 May 20. Your understanding is appreciated.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Kohima, Nagaland 797001

I've ordered black shark 2 on march 20 friday 2:58pm but due to global pandemic covid19 it was delayed for 1 n half months
I ordered while the black shark was on offer it was ₹20000...

After waiting for 1 and half months finally government allowed essential and non essentials to deliver..
Promised date for delivery was on 15th may
On 15th may i was patiently waiting for call but no delivery guy called...

+4 photos

Helpful

14 other people found this review helpful

14 found this helpful

Address: Panda bhawan dhankauda Sambalpur odisha 768005

I order a sony xb50 bluetooth earphone from flipkart but they give me sony zx310ap when i receive the product after 5/7 minutes i open the parcel then i see there’s a different product thn i rise a refund request then flipkart people cancel my refund request and block my account now i want either that xb50 earphone or my rs 4999

+1 photos

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Flipkart is not able to deliver my product.
They are also not able to provide any information about the product, its tracking id, or seller number.
The site is showing 2 days delivery for the same order if we order now. But for my order it is showing 18 more days from now.
Please look into it.
I tried to get answers 100 times from your executives but they not even gave me answer, but also didn't replied anything.

Order no. — od[protected]

Flipkart customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Ghazibad

I have ordered mobile phone poco x2 via flipkart (Ekart logistics - fmpc[protected]) march 2020. The delivery guy comes and goes again and again without delivering the phone and harnessing the customer. Made compliant to flipkart, they suggested to cancel the order and place it again. I did the same too in march, still the phone is not delivered. The delivery guy came today (20th may 2010) but left without delivering the phone.

Flipkart customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Website: www.flipkart.com

Dear sir/madam
My name is rohit kumar sahu and my issue about my product name is casio g530 g-shok (Gwn-1000b-1bdr) analog-digital watch-for men which is cheated by the flipkart seller whole team is making me fool i am continously calling and trying to contacting you peoples from last 1 and half month still the my product is not been returned so many complains regarding my product till now my issue is not yet resolved as product name...

+4 photos

Helpful

7 other people found this review helpful

7 found this helpful

I have given order poco x2 (Phoenix red 128gb) on 21st march but due to lock down it was delay its known to all but now situation is normal and courier service is going on well then why delay.
Main thing.. I given order mask on 15th may and received today.
If this order i can get now then why you are not delivering my mobile poco x2.
If i don't get my order within 6 days, i will go to consumer forum.

Regards
Mantu prasad

+1 photos

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

On 28th january i had wrongly booked a flight using flipkart travel agency from delhi to coimbatore scheduled for 23rd february. Within a few minutes of booking, i called air india to cancel that flight as it was mistakenly booked as it was supposed to be another way around from coimbatore to delhi and not delhi to coimbatore. The customer care executive assured me that she has cancelled my flight and i will receive my refund. But later neither air india nor flipkart helped me out in fetching my refund. As a result of this, my payment of almost 10k still lies pending.
Flipkart people always demand an endorsement copy which air india at all cases is unwilling to give. No party is willing to adjust and help out. They just stick to their own stupid rules, like rocks. I have had this conversation multiple times. Still no solution.
Worst experience ever.

Aug 8, 2021

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

May 20, 2020

Updated by Anjali Dhaka Air India Charged a cancellation fee, which was absolutely wrong as I had cancelled the flight within 24hours of booking and the customer care executive assured me that she has cancelled the flight and I will recieve a full refund. Later I was informed that the flight was never cancelled from Air India's end. I wish somebody could check their customer complaint recordings to verify this fact. A TOTAL FIASCO.

Verified Support

May 21, 2020

Flipkart Customer Care's response Hi, Thanks for getting in touch. We are sorry to inform you that we are unable to find your Flight details from the shared information. Request you to share the Boking ID in order to assist you further. Hope to hear from you soon.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Vill:Dharendrapur, post:purba nawapara, p.s: Dhantala, Dist:Nadia, pin:741501, state: WB

I have order poco x2 at 19 march my delivery date was 23 march. It was change for government lockdown announce. Thay change delivery date 4 times. Government allowed to deliver all product only green and orange zone instade of being orange zone they do not delivery my product. After that government allowed flipcart to delivery all product at all zone. New all ordered phone ware delivery hare with in 3-4 days. My my product did not deliver and last delivery date was 15 may that was already gone away before 5 days. They do not get me any new update. I have already pay for this phone. I am so embrace obout their service. It is a type of cheat i think. Please take step for delivery my phone as soon as possible. Thank you.

+3 photos

Aug 6, 2021

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

May 21, 2020

Flipkart Customer Care's response We will revert on it.

Verified Support

Aug 09, 2020

Flipkart Customer Care's response Hi, Thanks for writing in. We are sorry for the trouble you had to go through. However, we're writing to let you know that the courier service provider has scheduled the shipment of "POCO X2 (Atlantis Blue, 128 GB)'' and will be delivered to you on or before "05 Jun 20''. Have a nice day!

View replies

Flipkart Customer Care

from Bengaluru, Karnataka

Aug 9, 2020

Verified Support

Hi, Thanks for writing in. We are sorry for the trouble you had to go through. However, we're writing to let you know that the courier service provider has scheduled the shipment of "POCO X2 (Atlantis Blue, 128 GB)'' and will be delivered to you on or before "05 Jun 20''. Have a nice day!

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Order id - od[protected].
Had booked a cell phone from flipkart on 20th march, withthe promise date of delivery as 26th march, 2020.
It's 20may, today & still waiting for the product. Customer service people says the product is thr at my nearest hub, since last 20days. And still they require additional 10 to 15days to deliver the product.
Strange part is if i book the order now (Same product @ same pin code) it says, will get the delivery in two days time. As am in green zone.
So why can't i get the previously booked order, just coz that was in offer price.

Appreciate your quick support here.

Regards,
Deepa parwani
[protected]

Flipkart customer support has been notified about the posted complaint.

View replies

D

Deepa Parwani

from Delhi, Delhi

May 21, 2020

Flipkart — order id od[protected]
Deepa Parwani on May 20, 2020
Order id - od[protected].
Had booked a cell phone from flipkart on 20th march, withthe promise date of delivery as 26th march, 2020.
It's 20may, today & still waiting for the product. Customer service people says the product is thr at my nearest hub, since last 20days. And still they require additional 10 to 15days to deliver the product.
Strange part is if i book the order now (Same product @ same pin code) it says, will get the delivery in two days time. As am in green zone.
So why can't i get the previously booked order, just coz that was in offer price.

Appreciate your quick support here.

Regards,
Deepa Parwani

order id od118158893848580000 - Comment #3685018 - Image #0

M

Manikumar1425

from Bengaluru, Karnataka

May 21, 2020

Actually i ordered symphony air cooler on 5th May 2020 and three times it has been escalated, and every time they will say we will give update after 1 week and same will be extended. Still no response from seller 'OmniTechRetail' and Flipkar.If they are not ready or in a situation to ship the shipment at least need to reject the order instead of accepting the orders. Same location other customers received the products. Please do the needful at the earliest. Thanks

D

Deepa Parwani

from Delhi, Delhi

May 22, 2020

I am still waiting for my order.
And when tried reaching customer service desk, they are asking to cancel the order and again book the same, and u ll get the product within 2days.
Why should I pay the higher price now as I did booked it during the offer time and also waited patiently knowing that my product is just one km away (@ hub) from my place since almost 20long days.
Appreciate your help getting my order delivered asap, as there is no patience left now.

Thanks,
Deepa Parwani
[protected]
Order id - od[protected]

order id od118158893848580000 - Comment #3685282 - Image #0

Helpful

Found this helpful?

3 Comments

Post your Comment

Comment Guidelines

Address: Bangalore

Website: www.flipkart.com

Dear sir,

Order i'd: od[protected]

I cancelled an order on flipkart and flipkart refunded my 112 rupees to syndicate bank debit card which i used for purchase. But after 6 days also the amount is not credited to my account.
I had purchased a product on flipkart and made a payment of rupees 112 using syndicate bank debit card and after 2 days i cancelled the order and flipkart refunded my money it showed transaction successful but money was not credited to my account after 6 days also. So please kindly resolve the issue.

Thank you.

Aug 8, 2021

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines