[Resolved] Fortis Healthcare — Additional tests prescribed which were over and above necessary

rehash

from Katra, Jammu and Kashmir

Apr 5, 2017

Address: 160062

Dr HS Mann (neurology) prescribed additional tests amounting to Rs. 62, 000 that were unnecessary to diagnose my wife's condition. We were first sceptical of the tests when, even after 2 MRIs, he instructed us to get the XRAY and Ultrasound done. While these tests were being awaited, he prescribed more blood tests amounting to Rs. 17, 000. We decided on Day2 to go elsewhere for a second opinion. The second doctor diagnosed our condition properly by looking at the MRI and was surprised that additional tests were suggested. We demand from Fortis 50% reimbursement of the unnecessary charges for the diagnosis.

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Apr 8, 2017

Complaint marked as Resolved

Kindly remove the complaint

Fortis Healthcare customer support has been notified about the posted complaint.

Verified Support

Apr 11, 2017

Fortis Healthcare Customer Care's response Dear Mr. Rehash,

We regret the inconvenience caused to you.

We understand that a representative of medical administration team from Fortis Hospital, Mohali has reached out to you and explained the treatment modality which was been provided to the patient.

Trust the issues have been resolved to your satisfaction.

Should you require any further assistance, please write to us at [protected]@fortishealthcare.com

Thanks & Regards,

Fortis Healthcare