[Resolved]  Fortis Healthcare — Admission dept

UHID - 2820562
We have booked for Twin sharing room as per our estimate but still Fortis admission dept transferred our patent from ICU to General ward and telling me that I still have to pay for Twin classic room.
This is completely unacceptable and outrageous.
I strongly complain against this and if I am being asked to still pay then I will lodge a complain in police station and also go to social media.
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Jun 26, 2024
Complaint marked as Resolved 
Fortis Healthcare customer support has been notified about the posted complaint.
Verified Support
Jul 18, 2022
Fortis Healthcare Customer Care's response
Dear Sir/Ma'am,

This is certainly not the experience we want our patients to have! We sincerely regret the inconvenience that you have experienced. Kindly email us your contact details along with hospital location at [protected]@fortishealthcare.com so that we can reach out to you to understand the concerns in detail.

Warm Regards,
Fortis Healthcare
 
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