Fortis Healthcare — Billing of Non-Payable items like PPE Kits, Gloves, Face Masks

Patient Name - Rakesh Adhangale
Ward - COVID, Room Number 411
Admitted on - 20th Jan to 27th Jan

Bringing to your notice that there are around Rs. 20000+ amount is been charged me for non-payable items like PPE Kits, Gloves & Facemasks which were used by the hospital staff for the entire COVID ward and been fully charged to me.

Ideally, these charges should bear by the hospital as these items are used for all the patients who were admitted to the COVID ward, and its Hospital's responsibility to take care of patients' safety.

Please find below the approval copy of the Insurance company for your reference & look forward to investigating further and give justice to the patients.

Rakesh Adhangale
[protected]
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Fortis Healthcare customer support has been notified about the posted complaint.
 
3 Comments

Comments

Dear Rakesh Adhangale,

We sincerely regret the inconvenience you faced. We request you to share your contact details and hospital location, so that our representative may get in touch with you and address your concern. You may also write to us directly at [protected]@fortishealthcare.com.

Warm Regards,
Team Fortis
Adhangale's [Complaint's author] reply, Jan 29, 2021
Rakesh Adhangale - 9987635631
Hospital Location - Vashi, Navi Mumbai
Awaiting your response!!
Fortis Healthcare Customer Care's response, Feb 1, 2021
Verified Support
Dear Rakesh Adhangale,

Thank you for sharing your contact details. Our representative will get in touch with you shortly.

Warm Regards,
Team Fortis
Hi Team,

I have not received any call from Fortis Team yet.

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