[Resolved]  Fortis Healthcare — Complaint regarding Himani coordinator of Dr Sonam Kapoor

Address: D-1/38, 3rd floor, sector 16 Rohini

My cousin Sakshi Kataria attended the OPD of DR Sonam Gupta Neurologist at Shalimar Bagh and her coordinator Himani tortured us deliberately by making us waiting outside just to show report...we make our card at 11:05 and she made us to show our report to Dr Sonam at 5 pm...she was such a annoying lady so rough and rude...she said 10 logo ko alag alag information nhi dungi...she said next time without report discussion hi aapko medicine likhwa dungi . is she giving instructions to Dr Sonam Gupta. Being a central government employees hamare time ki bhi value hai and she was behaving like a God there and entertaining few people like VIP...y so much discrimination..she told ki report mam ko technician se discuss karni hai aap wait karo ...at last when no one left she once again came outside to check koi or toh nhi hai . Or sabse last mein she said aap mil lo...patient was waiting outside the whole day without having proper lunch ...n when u check ur records u ll find she was admitted in emergency at 9:00 coz she got faint and when I said all to miss Himani she replied I didn't tell u to come early...is her behaviour tolerable...she is just playing her monopoly there without knowledge of Dr Sonam Gupta...isse achcha arrangement public hospital mein mil jata hai...emergency doesn't matter to her ..she is totally irresponsible person. .she is just spoiling image of one private hospital. When we requested her plz let us meet she start lecture and allow us to meet her at end we were last to meet Dr. I want a strict action against her. Plz do needful ...kindly do inform me. I want a proper redressal of my grievance else I need to file complaint to court .