[Resolved] Fortis Healthcare — echs member not attended in time

dadwalsk

from Mohali, Punjab

Aug 11, 2018

Address: Mohali, Punjab

I am ECHS member Running around with my Wife Medical Tests report from Last three days Which was adviced by Doctor K.P. Singh on 9th of Aug 2018 I was told to get Test reports and come directly, I am came on Thirsday, Friday and Saturday and today attended told me to come on Monday as I speak to Doctor directly he told me to come on Tuesday my wife told him that I have problem I need some medicine but no use, I went to ECHS office in Hospital no help I went to Patient help office of Hospital they get my appointment done with other Doctor for Monday nothing else

I think this kind of Treatment I received because I am ECHS Member

Any way I will further action if some thing happen to my Wife

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Sep 11, 2018

Complaint marked as Resolved

Fortis Healthcare customer support has been notified about the posted complaint.

Verified Support

Aug 11, 2018

Fortis Healthcare Customer Care's response Dear Sir,

Thank you for bringing this to our notice.
We sincerely regret any inconvenience that you may have experienced.
We have shared your issue with our concerned team.
A hospital representative will get in touch with you at the earliest.
Our response team remains available at [protected]@fortishealthcare.com

Warm Regards,
Team Fortis