[Resolved] Fortis Healthcare — Excess payment charged for srl lab testing

Brijendra Nautiyal

May 5, 2021

Address: NOIDA

My son have been prescribed blood test by Fortis Dr. Ajay Agarwal on 11.04.2021. OPD Billing personal has been shown prescription to raise bill. Accordingly after payment test was done. When report shown to doctor he said the one specific test was not prescribed for which amount has been charged. The matter was brought to notice of Patient care dept. They have promised to refund the amount. But even after continuous followup they are not resolving the issue. May please take up on top priority.

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Aug 7, 2021

Complaint marked as Resolved

Fortis Healthcare customer support has been notified about the posted complaint.

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Fortis Healthcare Customer Care

from Mumbai, Maharashtra

May 6, 2021

Verified Support

Dear Brijendra Nautiyal,

We sincerely regret any inconvenience that you might have experienced. We request you to share your concern along with your contact details and hospital location at [protected]@fortishealthcare.com, so that we can assist you in this regard.

Warm Regards,
Team Fortis