[Resolved]  Fortis Healthcare — Extreme lag in patient servicing

Address: 730, Eastern Metropolitan Bypass, Anandapur, East Kolkata Twp, Kolkata, West Bengal 700107

My patient was admitted in the Fortis Hospital, Anandapur on 29th Dec.
I was asked by the ward nurse desk to come at 12 pm for her discharge on 31st Dec. But on 31st Dec after coming here I heard there has been issue at the billing side hence i have to wait for few more hours. After continuous prodding the file was shared to the TPA at 2.30 pm. Then the TPA desk at hospital asked me to wait for 3-4 hours more.
So I consider this to be a mere harassment meted out to the patient party and extreme show of callousness from Hospital's part.
Even there has been a delay in operating her. While was told that the procedure will be started at 11.30 am, it started at 2.30 PM. A delay of 3 hours in operating a patient.