[Resolved]  Fortis Healthcare — Fortis Healthcare refund against cancelled appointment

Address: Faridabad Haryana

I made an online appointment for Dr. Manu shankar for 5th March 2021, at Fortis escort hospitals, FARIDABAD. I paid the sum of Rs. 625 online as the consultation fees.my booking ref. no. is BAVVFXUKZA and patient name is Mr. Satyam.
But, The train in which patient were coming from Bihar get cancelled and now i want to cancel the appointment and wants refund, to cancel this i do not have cancellation option on the site where i booked this appointment. Since then i have mailed and called the hospital several times asking about cancellation and refund, but there has been no reply from them.