[Resolved]  Fortis Healthcare — Fortis Hospital, Gurgaon

Address: Fortis Gurgaon

ICU staff is much less than claimed ratio!
Duty Doctors are stretched . Trainee ratio is more than desired! At times attendant visitor to patients have to point out about unconnected leads of oxygen or medicine!
Food is of inferior quality . Dietician only prescribes. Tastelessness is hallmark of Fortis food.
No body takes full responsibility. Everyone gives lengthy explanations but system reverts to same level even after complaints. It appears to have become impervious !
Even Doctors do a cursory job. More interested in obtaining signatures than fully appreciate what is being told.
Fortunately seniors are good and gives satisfactory advice!
But like other chaotic systems in the country God plays a major role in giving some positive outcomes for patients and doctors!
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Aug 11, 2021
Complaint marked as Resolved 
Fortis Healthcare customer support has been notified about the posted complaint.
Verified Support
Dec 04, 2020
Fortis Healthcare Customer Care's response
Dear Mukesh Naresh,

We sincerely regret the inconvenience you faced. We request you to share your contact details, so that our representative may get in touch with you and address your concern. You may also write to us directly at [protected]@fortishealthcare.com.

Warm Regards,
Team Fortis
 
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