[Resolved]  Fortis Healthcare — hospital service is not good

Address: Bangalore, Karnataka, 560076
Website: www.fortishealthcare.com/india/fortis-hospital-in-bannerghatta-road-karnataka

Visited fortis hospital (Bannerghatta road bangalore[protected] for my 15 month old son bowed leg treatment, doctor was very professional and humble for the treatment suggested for take an x-ray. We went to radiology department for taking x-ray then realised that we chose wrong hospital.

The technicians are not ethical to give priorities to small children’s keep on requesting for make it hurry but very rude and non-professional on how to take x-ray for small babies. They took four hours for us to wait and keep on trying for the standing posture since small baby scared and keep on crying. After these exercise technicians wanted to make a another try and take a sleeping posture that also not succeeded.

Finally full day wasted and also doctor left for the day then for us no solution for the problem and no one is ready to provide what to do next. This is miracle of radiology department of fortis hospital.

I would recommend other person not to visit the fortis radiology department rather suggested to go for any other diagnostic centre.

Observed in hospital priority is providing to international patients.

My humble request to karnataka government to make sure and provide a priority for small babies and old age persons in all areas especially in hospitals and display compulsory visible board on the priority taken.
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Jan 26, 2019
Complaint marked as Resolved 
Fortis Healthcare customer support has been notified about the posted complaint.
Verified Support
Dec 24, 2018
Fortis Healthcare Customer Care's response
Dear Mr. Ravi,

Thank you for bringing this to our notice.
We sincerely regret any inconvenience that you may have experienced.
For us to initiate corrective actions, request you to share your contact details so that we can reach out to you to understand the concerns in detail.

Warm Regards,
Team Fortis
Verified Support
Dec 26, 2018
Fortis Healthcare Customer Care's response
Dear Mr. Ravi,

We request you to share your contact details so that we can reach out to you to understand the concerns in detail.

Alternatively you may directly write to us at [protected]@fortishealthcare.com.

Warm Regards,
Fortis Healthcare
 
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