[Resolved]  Fortis Healthcare — ignorance towards patient

Address: Fortis Escorts, Faridabad, Faridabad, Haryana

My father, Mr. Darpan Singh Karki (UH ID[protected] is a dialysis patient of Dr. Suresh Chanda in Fortis Faridabad. He was admitted in the hospital on 27th May 2019 and discharged on 4th June at around 1400hrs. The same day he started having a breathing issue and was brought to the hospital at around 2300 hrs in emergency. For two hours the emergency doctor (Dr. Sourav Bhatnagar) checked him and despite of my father continuously asking him to check for the breathing issue, he paid no heed to it and ignored it. He did not even contact Dr. Suresh Chandra for his suggestions.

After waiting for two hours at around 2:00 am in the morning we were asked to leave as there were no beds available in the ICU.
In very critical condition we took him to Apollo Hospital Indraprastha and he was put on ventilator because of the negligence of the emergency doctors.
This kind o[censored]nprofessional behaviour towards the life of a person is very inhuman and I would request you to look into the matter for the same.
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Jul 10, 2019
Complaint marked as Resolved 
Fortis Healthcare customer support has been notified about the posted complaint.
Verified Support
Jun 09, 2019
Fortis Healthcare Customer Care's response
Dear Sir,

Thank you for bringing this to our notice.
We sincerely regret any inconvenience that you may have experienced.
We have shared your issue with our concerned team.
A hospital representative will get in touch with you at the earliest.
Our response team remains available at [protected]@fortishealthcare.com

Warm Regards,
Team Fortis
 
1 Comment

Comments

I was hospitalized in the fortis hospital in mohali which did my blood tests the results which they provided me are entirely different which were done at pgimer the very 2nd day... the treatment was given to me on that basis.. i just want clarification regarding that...

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