[Resolved]  Fortis Healthcare Mulund — Logistics and resident doc availability

Address: 400078

My dad is hospitalized in icu for pacemaker lead change.. The lead got changed yesterday and his external pacemaker support was supposed to be taken off today morning.. And it was clear instruction by the senior doctor for the resident senior doctors to take that off.. Bt no staff turned out till 3. And when enquire d it was found that there was no bed to shift him in general hence this delay. How can such a big hospital have no bed.
Secondly even in icu there is no proper care.. So many issues of staff not remembering to give critical medicines even after reminding more than 5 times
No hygiene maintained in icu. Urine stained pants and bed kept for more than 3 hours inspite of repeated reminders.
No companions allowed in icu.. But if they are taking such sort of care in icu they better start allowing people.. Not expected by a hospital with such big accreditation to behave this way.. Total mess of medical health care.. Poor than any nursing home.. But charges are 5 times more than any nursing home.. I hope some senior management reads this..
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Aug 6, 2021
Complaint marked as Resolved 
 
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Dear Anchank, ,

We apologies for the inconvenience caused to you. Please share the facility name & contact details, so as to look into this matter.

Regards
Fortis Healthcare

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