[Resolved] Fortis Healthcare — no dates where given for surgery

Naveen A M

Jan 8, 2020

Address: Banglore Rajajinagar

I visited banglore rajajinagar fortis hospital after visiting the doctor he told me to consult someone named shrut ([protected]) to get the surgery scheduled and other formalities for insurance. But even after my repeated calling/informing her that the surgery needs to be conducted on saturday she refuses to provide any confirmation of dates.
I don't understand why do you have such a cruel attitude towards your patients who wants to get healthy.
At least give some visibility to who else we can contact don't let her dominate and discriminate.

Was this information helpful?

No (0)

Yes (0)

Feb 9, 2020

Complaint marked as Resolved

Fortis Healthcare customer support has been notified about the posted complaint.

Verified Support

Jan 09, 2020

Fortis Healthcare Customer Care's response Dear Mr. Naveen,

Thank you for bringing this to our notice.
We sincerely regret any inconvenience that you may have experienced.
We have shared your issue with our concerned team.
A hospital representative will get in touch with you at the earliest.
Our response team remains available at [protected]@fortishealthcare.com

Warm Regards,
Team Fortis