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[Resolved]  Fortis Healthcare — Not provided bed for planned surgery

Address: Kalyan fortis

I had plane surgery of my wife for implant removal from her ankle.
Surgery was planned for 2 week. I confirmed 2 hours before reaching hospital and they told me your deluxe room is ready.
When we reached hospital they told us we deluxe room is under maintenance either you leave or manage with general ward. And if you leave surgery will be postponed
Why someone need to settle with general ward after paying 2 lac..
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Jun 26, 2024
Complaint marked as Resolved 
Fortis Healthcare customer support has been notified about the posted complaint.
Verified Support
Jun 05, 2022
Fortis Healthcare Customer Care's response Dear Sir,

This is certainly not the experience we want our patients to have! We would request you to please email us your contact details and the hospital location at [protected]@fortishealthcare.com so that we can reach out to you at the earliest.

Warm Regards,
Fortis Healthcare
 
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