[Resolved]  Fortis Healthcare — overcharged and wrong ultrasound report at fortis shalimar bagh

Address: 110088
Website: Fortis hospita shalimar bagh

I was admitted on 24/09/2018 and discharge on 25/09/2018.
There first of i was taken for ultrasound where there was no organised system ipd patients and opd patients both were in the same que and despite being ipd patient i had to stand there for 15 minutes as there was not vacant sitting place.
2. The ultrasound was done in so hurry that the report is 100% wrong as after discharge i had a pain in my enguinal area and went for ultrasound at shalimar diagnostic where i was diagnose with hernia.
3. I have been overcharged by sending an 2 times the price for echo where as the echo wash done only once. But my in mediclaim only ontime has been given.

My uid is i00701422
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Nov 3, 2018
Complaint marked as Resolved 
Fortis Healthcare customer support has been notified about the posted complaint.
Verified Support
Oct 03, 2018
Fortis Healthcare Customer Care's response
Dear Sir,

Thank you for bringing this to our notice.
We sincerely regret any inconvenience that you may have experienced.
We have shared your issue with our concerned team.
A hospital representative will get in touch with you at the earliest.
Our response team remains available at [protected]@fortishealthcare.com

Warm Regards,
Team Fortis
Sep 25, 2019
Updated by rohit87
Still not resolved
 
1 Comment

Comments

Today I visited at Fortis hospital kangra... When I requested to nursing staff named sonika (staff nurse) for blood form of the patient... She shout on me.. ND misbehave wd me... My experience regarding service totally Bad...

Regards
Munish Rehaliya
Kangra. Saviour
Blood Donor NGo

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