[Resolved]  Fortis Healthcare — Poor bet management structure

I am undergoing treatment in Fortis Noida from past 3 months. Since last 2 visits I am facing a lot of trouble with bed management here.
I am notifying the POC (bed manager) a dya prior to my admission as well, however still no improvement.
I am undergoing medication which requires 3 days of admission but there aren't any bed available.
If that is the case, why do they take in patients.
I am super frustrated with the management here.
Not sure if I will get a bed today or would have to stay on recliner in the night as well. Just imagine the kind of discomfort a patiend would undergo to have a treatment on a mere sofa. Day by day the service of Fortis is become worse.
The bed manager would say give me ur num and we will call you but that is just another cunning plan of them as they would never call you.
I would never recomment any one to visit Fortis if this os how they treat their patients.
Really frustrated!

Rishi
[protected]
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Aug 7, 2021
Complaint marked as Resolved 
Fortis Healthcare customer support has been notified about the posted complaint.
 
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Dear Shalini Choudhary,

We sincerely regret the inconvenience you faced. We request you to share your contact details, so that our representative may get in touch with you and address your concern. You may also write to us directly at [protected]@fortishealthcare.com.

Warm Regards,
Team Fortis

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