[Resolved]  Fortis Healthcare — radiology department

I had taken appointment for breast biopsy two days before as i was traveling from rajasthan state just for treatment.
As i arrived on right before appointment time, doctor denied for the test (Dr. Saurabh) saying that he is alrea attending lots of appointments & kisne appointment de di... Blah blah. Another person from management told me that test will be done once all patients are treated, yet i was the one who was supposed be attended first. I had appointment, not those people.
Due to this management fault my whole day was ruined, & i had to go back empty handed because i had other urgent works to do, i had also paid the fees.
Was this information helpful?
No (0)
Yes (0)
Oct 12, 2018
Complaint marked as Resolved 
Fortis Healthcare customer support has been notified about the posted complaint.
Verified Support
Sep 08, 2018
Fortis Healthcare Customer Care's response
Dear Sir,

Thank you for bringing this to our notice.
We sincerely regret any inconvenience that you may have experienced.
We have shared your issue with our concerned team.
A hospital representative will get in touch with you at the earliest.
Our response team remains available at [protected]@fortishealthcare.com

Warm Regards,
Team Fortis
Verified Support
Sep 11, 2018
Fortis Healthcare Customer Care's response
Dear Sir,

We understand that a representative of Fortis Memorial Research Institute, Gurgaon has reached out to you and addressed the said concerns in detail.
Trust the issues have been resolved to your satisfaction.
Should you require any further assistance, please write to us at [protected]@fortishealthcare.com

Thanks & Regards,
Fortis Healthcare
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Fortis Healthcare
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    64%
    Complaints
    686
    Pending
    0
    Resolved
    423
    Fortis Healthcare Phone
    +91 12 4492 1033
    +91 12 4492 1071
    +91 12 4492 1021
    Fortis Healthcare Address
    Tower A, Unitech Business Park, Block - F, South City 1, Sector - 41, Gurgaon, Haryana, India - 122001
    View all Fortis Healthcare contact information

    New Member Registration

    The following information is hidden from other customers and is only visible to representatives of the company you are complaining about. This step is optional and can be skipped below.

    New Member Registration

    Already a Consumer Complaints member? Log in now
    •            
      or

    New Member Registration

    A confirmation email was sent to "".
    To confirm your account, please click the link in the message.

    If you don't see the email in your Inbox, please check your Spam box.

    User Login

    Not a member of Consumer Complaints? Register now.
    •            
      or
    Loading, please wait...


    Your password has been sent to the specified email address. Log in

    User Facebook Login

    GDPR