[Resolved] Fortis Healthcare — Rejection of cashless mediclaim Due to late submission of reports by hospital

Shallu Bansal

from Mumbai, Maharashtra

Jan 20, 2021

Address: Mohali

I, Ms. Shallu Bansal, having patient id -9543989 had been submitted to Fortis hospital, Mohali on 09.01.2020.My partial mediclaim got rejected due to the delayed submission of the reports of my test and its films to insurance company .After insisting upon many times, now insurance company is asking all the reports from the hospital.kindly ask hospital to send it to insurance company as hospital staff is saying it will take 15 days.

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Aug 12, 2021

Complaint marked as Resolved

Fortis Healthcare customer support has been notified about the posted complaint.

Verified Support

Jan 20, 2021

Fortis Healthcare Customer Care's response Dear Shallu Bansal,

We sincerely regret the inconvenience you faced. Our representative will get in touch with you at the earliest.

Warm Regards,
Team Fortis