[Resolved]  Fortis Healthcare — security personnel rude behavior

Address: 122001

I had an prior appointment with the oncology head at fortis gurgaon but the entrry to hospital was a disaster. I was asked that i need a visitor pass and i need to submit my original id and than if i dont need i need to enter from front gate. After i reached the front gate they again started asking fr id and make a cisitor pass. I am nt comfrtable to give my original id with any third person and wher according to law is it bieng asked at a hospital entrance.
Post the discussion i still agreed as i had a prescheded meeting which i ddint want to avoid but the security personel mr. Hukum singh was so rude that he even pointed a finger at me.. And used profenity even. Is this profssional. I need an answer to this or else i am gona take it to consumer forum.
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Mar 31, 2019
Complaint marked as Resolved 
Fortis Healthcare customer support has been notified about the posted complaint.
Verified Support
Feb 26, 2019
Fortis Healthcare Customer Care's response
Dear Mr. Roahit,

We sincerely regret any inconvenience that you might have experienced.
For us to initiate corrective actions, request you to share your contact details so that we can reach out to you to understand the concerns in detail.

Warm Regards,
Fortis Healthcare
Verified Support
Feb 26, 2019
Fortis Healthcare Customer Care's response
Dear Mr. Rohit,

We sincerely regret any inconvenience that you might have experienced.
For us to initiate corrective actions, request you to share your contact details so that we can reach out to you to understand the concerns in detail.

Warm Regards,
Fortis Healthcare
Verified Support
Feb 28, 2019
Fortis Healthcare Customer Care's response
Dear Mr. Rohit,

We request you to share your contact details so that we can reach out to you to understand the concerns in detail.

Alternatively, you may write to us at [protected]@fortishealthcare.com

Warm Regards,
Fortis Healthcare
 
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